Company Description
Hims & Hers Health, Inc. (NYSE: HIMS) is described as a health and wellness platform focused on making personalized care more accessible. The company presents itself as being on a mission to help people feel better in both body and mind by using technology to connect customers with care that is designed around their individual needs. Across its Hims and Hers brands, it aims to normalize common health and wellness challenges and provide access to care that is tailored rather than one-size-fits-all.
According to company communications, Hims & Hers operates a digital platform that brings together licensed clinicians, treatment plans, and ongoing support. The platform is oriented around conditions that can be addressed through remote care, with a model that emphasizes convenience, privacy, and personalization. The company highlights that how people feel physically and mentally influences how they show up in daily life, and positions its services as a way to remove barriers that might prevent individuals from seeking help.
Digital health and wellness platform
Hims & Hers describes itself as a health and wellness platform rather than a traditional brick-and-mortar provider. Its communications emphasize a digital-first experience, where customers interact through online channels and can access care from home. The company notes that it is one of the larger consumer-focused healthcare platforms, and that it is building a system where technology and clinical expertise work together.
The platform is structured to give eligible customers access to personalized treatment plans developed or overseen by licensed providers. The company states that no two people are the same, so its approach is to provide care that is designed for individual progress or results, rather than generic programs. This personalization is reflected in areas such as weight management, women’s health, and broader wellness offerings that are described in its press releases.
Telehealth origins and treatment areas
Background information from Polygon notes that Hims & Hers launched in 2017 as a telehealth platform connecting patients and healthcare providers. That description highlights treatment options for areas such as erectile dysfunction, hair loss, skin care, mental health, and weight loss. It also notes that the company offers generic, branded, and compounded prescription drugs, as well as over-the-counter medicines, cosmetics, and supplements, and that the platform includes provider networks, electronic medical records, cloud pharmacy fulfillment, and personalization capabilities. Polygon further states that Hims & Hers does not take insurance and accepts payments directly from customers.
More recent company press releases expand on this telehealth foundation by describing new specialties and programs delivered through the same digital infrastructure. These communications emphasize that the company is using its scale and technology to broaden access to care for prevalent, persistent conditions and to support long-term health rather than short-term fixes.
Weight loss and metabolic health programs
Weight management is a major focus in recent announcements. Hims & Hers has introduced a comprehensive Weight Loss Programme in the UK, delivered through its digital platform. The company states that this program is doctor-designed and intended to blend convenience with personalized support. Eligible customers undergo a clinically robust intake assessment conducted by licensed clinicians, who review medical history, suitability, and contraindications before recommending treatment options.
For clinically appropriate UK customers, the program may include branded GLP‑1 treatment options such as Mounjaro or Wegovy, as well as an oral non‑prescription option, Orlos. The company emphasizes transparent pricing and personalized weight management plans, along with ongoing clinician follow-ups, asynchronous messaging, and treatment adjustments when needed. It also highlights 24/7 care team access and content aimed at improving nutrition, movement, and sleep habits, positioning the program as a holistic approach to long-term weight management and lifestyle change.
In Canada, Hims & Hers has entered the market by acquiring Livewell, a Canadian digital health platform focused on weight loss treatment. Company press releases state that this move is intended to accelerate the launch of an accessible, comprehensive weight loss program in Canada and to support individuals who face barriers to effective obesity care. The combination of Livewell’s local presence and Hims & Hers’ digital platform is presented as a way to make personalized, high-quality care more available to Canadian customers.
Women’s health and the Hers platform
The Hers brand within Hims & Hers focuses on women’s health and wellness. Company communications explain that Hers has been working to break down barriers to care for women and to offer access to high-quality, empowering support that meets women on their own terms. The Hers platform serves hundreds of thousands of subscribers and is described as a place where women can access care built specifically for their needs at different life stages.
One notable area is the launch of a menopause and perimenopause specialty on the Hers platform. Through this offering, eligible women can work with providers to access treatment plans tailored to their health history and preferences. For those deemed appropriate by a licensed provider, treatment plans may include prescription medications in pill, patch, or cream forms. The company specifically mentions estradiol, a hormone naturally produced in the body, to help alleviate symptoms such as hot flashes and night sweats, and progesterone to help protect the uterine lining and support sleep quality. Care is directed by independent licensed providers trained in perimenopause and menopause care, who can adjust plans over time.
In the UK, the company has officially introduced the Hers platform alongside its Weight Loss Programme. This expansion is framed as giving British women access to a dedicated, personalized care experience for weight management, supported by local clinicians and continuous digital engagement. Hims & Hers positions Hers as more than a telehealth site, describing it as a place where clinical experience meets thoughtful, customer-centered care.
Labs and data-driven preventive care
Hims & Hers has also launched an offering called Labs, described as a holistic, in-depth testing experience that helps customers understand their overall health and identify ways to improve and maintain it. According to the company, Labs measures key markers over time and pairs results with doctor-developed action plans. The goal is to support proactive, data-driven healthcare and to make it simpler for customers to act on information that affects their long-term health.
Through Labs, customers can access insights across areas such as heart health, metabolism, hormones, inflammation, and stress. Results are presented in an easy-to-understand format and connected to lifestyle guidance and, when deemed appropriate by a provider, personalized treatment plans. The company notes that it plans to expand Labs over time, including potential at-home testing devices, additional biomarker tests in areas like bone and brain health, and advanced diagnostics for chronic and serious conditions. Labs is presented as both a service to customers and a way to make the Hims & Hers platform more intelligent, giving providers more tailored information for decision-making.
Technology, diagnostics, and blood sampling
To deepen its capabilities in diagnostics and testing, Hims & Hers has entered into a definitive agreement to acquire YourBio Health, Inc., a Boston-based company that develops capillary whole blood sampling technology. YourBio’s TAP device, built on its HALO technology, uses bladeless microneedles thinner than an eyelash to collect high-quality capillary blood samples in seconds, aiming to reduce the pain and complexity associated with traditional methods such as fingerstick or venipuncture.
Hims & Hers states that integrating YourBio’s technologies will help redefine and modernize the blood collection experience, making pain-free blood sampling a new standard. The acquisition is intended to bring proprietary, virtually painless blood sampling devices into the Hims & Hers ecosystem, supporting the company’s broader efforts in Labs and other health monitoring services. Company statements describe this as part of an in-house innovation engine focused on user-centric design and comfort.
Geographic footprint and facilities
Company press releases indicate that Hims & Hers has a strong presence in the United States and has expanded into Europe and Canada. The Polygon description notes that its platform is available in all 50 U.S. states and in certain European markets such as the UK. More recent news details further international expansion, including serving customers in Canada through the acquisition of Livewell and the rollout of weight loss programs and the Hers platform in the UK.
In addition to its digital footprint, Hims & Hers is investing in physical infrastructure to support operations. An 8‑K filing describes a lease entered into by a subsidiary for a large facility in New Albany, Ohio, intended for office, research and development, laboratory, manufacturing, and pharmaceutical dispensing purposes. This indicates that the company is building out capabilities that support its health and wellness platform, including laboratory and dispensing functions.
Business model and revenue structure
Hims & Hers’ business model combines online healthcare services with the sale of related products. The Polygon description notes that the company offers generic, branded, and compounded prescription drugs, as well as over-the-counter medicines, cosmetics, and supplements, and that it accepts direct payments from customers rather than working through insurance. Company financial disclosures further distinguish between online revenue and wholesale revenue.
Online revenue is defined in the company’s financial reporting as sales of products and services on its platform, net of refunds, credits, and chargebacks. This revenue is generated by selling directly to consumers through its websites and mobile applications. The majority of online revenue is subscription-based, where customers agree to be billed on a recurring basis so that products and services are delivered automatically. Online revenue also includes sales from customers who make one-time purchases.
Wholesale revenue represents non-prescription product sales to retailers through wholesale purchasing agreements, as well as non-prescription product sales to third-party platforms through consignment arrangements. The company notes that these wholesale and consignment relationships are both revenue-generating and a way to build brand awareness with new customers in physical environments and on third-party platforms.
The company tracks subscribers as customers who have one or more subscriptions under which they are automatically billed on a recurring basis. Customers who only make one-time purchases are not counted as subscribers. The company also reports a metric called monthly online revenue per average subscriber, defined as online revenue divided by average subscribers and then by the number of months in a period.
Capital allocation and share repurchases
Hims & Hers’ SEC filings and press releases describe an active approach to capital allocation that includes share repurchase programs. The company’s Board of Directors authorized a share repurchase program of up to $250 million of outstanding Class A common stock, following the completion of a prior $100 million repurchase program. An 8‑K filing notes that from October 1, 2025 through November 7, 2025, the company repurchased 1,334,572 shares of Class A common stock for a total of $55.5 million under the earlier program, fully utilizing its authorized capacity.
The new repurchase authorization allows the company to buy back shares on a discretionary basis through open market purchases, privately negotiated transactions, Rule 10b5‑1 plans, or other means, and it can be suspended or discontinued at any time. Company statements frame these programs as providing flexibility to act when management believes the market value of the stock does not reflect the company’s view of its intrinsic value.
Policy, regulation, and governance
As a telehealth and digital health company, Hims & Hers operates in a regulated environment. The company has created a Chief Policy Officer role to lead its global public policy, regulatory, and government affairs functions. According to a press release, this role is intended to help shape policies that combine innovation with accountability, and to work with regulators, advocacy groups, providers, and other stakeholders on the future of healthcare where technology and personalized care intersect.
Hims & Hers also uses its SEC filings to outline how it disseminates information to investors and the public. The company notes that it announces information through its websites, press releases, SEC filings, public conference calls, webcasts, blogs, and various social media accounts, and encourages investors to review these channels as they may contain material information.
Strategic focus and growth areas
Across its communications, Hims & Hers emphasizes several strategic themes: expanding access to personalized care, broadening into new specialties, and building a more proactive, data-driven approach to health and wellness. The company highlights the launch of new specialties such as menopause and perimenopause care, the rollout of Labs for ongoing health monitoring, and international expansion into markets like the UK and Canada.
Management commentary in earnings releases describes the company’s platform as becoming more personal and more proactive as it scales, with an increasing number of specialties and partnerships across healthcare. The company also notes that it is working to establish Hims & Hers as a global brand, with growth in subscribers and online revenue driven by its subscription-based model and expansion into new care areas.
Stock information and sector classification
Hims & Hers Health, Inc. trades on the New York Stock Exchange under the ticker symbol HIMS. Based on the provided classification, the company operates in the health care and social assistance sector, with an industry description aligned to offices of physicians and mental health specialists. Its activities, as described in company and third-party materials, center on digital delivery of health and wellness services, subscription-based care, and related products.