Company Description
Hinge Health, Inc. (NYSE: HNGE) operates in the healthcare sector, within the health information services industry. According to its public disclosures, Hinge Health is focused on scaling and automating the delivery of health care, starting with musculoskeletal (MSK) conditions. The company states that it uses an AI-powered care model, wearable devices, and access to expert clinicians to deliver personalized, evidence-based care that helps people move beyond pain, improve member outcomes and experiences, and reduce costs for its clients. Hinge Health is headquartered in San Francisco, California.
The company describes its platform as a technology solution for individuals seeking to treat and prevent joint and muscle pain. Through AI-powered motion tracking technology and a digital MSK platform, Hinge Health reports that members can address MSK conditions in ways that support improved outcomes and cost reductions for clients. The company’s disclosures indicate that its clients include self-insured employers and health plans that look to manage MSK-related costs while maintaining or improving the quality of care for their covered populations.
Business focus on musculoskeletal care
Hinge Health emphasizes musculoskeletal conditions, such as chronic back pain and other joint and muscle issues, as a core focus area. The company highlights that MSK conditions are a major driver of healthcare spending and that many traditional approaches rely heavily on imaging, procedures, and in-person services. In its communications, Hinge Health points to research and claims-based analyses suggesting that digital MSK care can reduce utilization of high-cost services, such as surgeries and imaging, while supporting better outcomes for members.
In a peer-reviewed study cited by the company, participants in a chronic back pain program using Hinge Health had substantially fewer imaging visits, such as X-rays and MRIs, compared to a control group receiving traditional physical therapy care. The company reports that these participants had fewer imaging visits for low back pain at three months than the comparison group, and it frames this as evidence that evidence-based digital care can reduce unnecessary imaging and associated downstream interventions.
AI-powered care model and technology
Hinge Health repeatedly describes its care model as AI-powered. The company states that it leverages AI alongside wearable devices and expert clinicians to deliver personalized care. According to its announcements, this model is intended to automate aspects of care delivery while still involving a comprehensive care team that includes doctors, physical therapists, nurses, and health coaches.
The company has also announced specific AI-powered care tools on its platform. One tool, called Movement Analysis, uses TrueMotion computer vision technology to guide members through targeted movements and capture joint angles, symmetry, and endurance. Hinge Health reports that these measurements, combined with targeted questions, are used to create Hinge Scores for joint health. These scores are described as enabling members to monitor their progress and giving clinicians a composite view to support faster and more personalized treatment decisions.
Another tool, referred to as Robin, is described as an AI Care Assistant that provides 24/7 support for members. Hinge Health states that Robin is designed to recognize pain flare-ups, gather details, share resources, and summarize the situation for a member’s physical therapist. The company indicates that Robin is intended to complement the human care team by helping members navigate their care, answer common questions, and proactively check in with them over time.
Digital platform, wearable devices, and clinician access
Across its public materials, Hinge Health emphasizes that its offering combines technology with clinical expertise. The company states that its platform includes digital exercise therapy, wearable devices, and access to expert clinicians. It describes its care as personalized and evidence-based, with the goal of improving member outcomes and experiences while reducing costs for clients such as employers and health plans.
Hinge Health also highlights that its technology and in-house orthopedic physicians can triage and direct downstream care. When in-person services such as imaging or injections are needed, the company reports that members can be connected to pre-vetted providers. This approach is presented as part of a unified MSK care journey that blends digital and in-person care.
HingeSelect high-performance MSK network
The company has announced HingeSelect, which it describes as a high-performance provider network for MSK care. Hinge Health states that HingeSelect is combined with its AI-powered digital exercise therapy program to offer members unified MSK care. According to the company, its technology and in-house orthopedic physicians triage people to the most appropriate evidence-based treatment and then direct them to in-person providers when necessary.
Hinge Health reports that HingeSelect includes a curated network of local physical therapists, imaging centers, and physicians. Members are described as being able to schedule in-person appointments directly from the Hinge Health app, with visit records shared back with the company’s care team. The company also notes that bundled pricing in this network is designed to offer transparent, predictable costs that can be below typical preferred provider organization (PPO) rates, which it presents as a way to reduce costs for employers and members.
Claims-based outcomes and cost analysis
Hinge Health cites multiple analyses of medical claims data to support its assertions about cost savings and return on investment for its digital MSK platform. In one medical claims analysis of fully insured health plan members, the company reports that participants using Hinge Health’s platform showed average savings on care for chronic MSK conditions and a positive return on investment for health plans. The analysis is described as having been validated by a global insurance brokerage and consulting firm.
The company states that cost savings in this analysis came from reduced utilization across services such as injections and physical or occupational therapy, with a significant portion of reductions attributed to avoided surgeries. Hinge Health characterizes these findings as consistent with prior cost analyses across different industries and participant demographics, and as evidence that its digital MSK platform can deliver financial benefits alongside health improvements.
Financial profile and public company status
Hinge Health is a public company listed on the New York Stock Exchange under the symbol HNGE. Its SEC filings and press releases provide detail on its financial performance, including revenue, margins, cash flows, and key operating metrics. The company reports metrics such as calculated billings on a last 12-months basis and the number of clients, which it views as indicators of business performance and demand for its platform.
In its earnings releases, Hinge Health discusses both GAAP and non-GAAP financial measures, including non-GAAP income from operations and free cash flow. The company provides reconciliations of these non-GAAP measures to the most directly comparable GAAP measures in its financial disclosures. It also notes that it recognizes revenue ratably over the term that members have access to its platform, and that seasonality in client launches can affect calculated billings.
The company has also disclosed that its board of directors authorized a share repurchase program for its Class A common stock. According to an 8-K filing, the program allows for repurchases up to an authorized amount, with purchases potentially occurring in the open market, in privately negotiated transactions, or by other methods, subject to market conditions and corporate needs. The company has stated that it expects to fund repurchases with existing cash and cash equivalents and cash from operations, and that the program may be modified, suspended, or terminated at the board’s discretion.
IPO and lock-up arrangements
In connection with its initial public offering (IPO) of Class A common stock, Hinge Health filed an 8-K describing lock-up agreements. The filing explains that the company’s directors and executive officers, selling stockholders, and certain other holders entered into agreements restricting the sale or transfer of their shares for a specified lock-up period after the IPO pricing date, subject to certain exceptions.
The company further disclosed that a portion of these securities, referred to as Early Release Shares, would become eligible for sale if certain trading price conditions were met after the company’s initial earnings release following the IPO. The filing states that these conditions were satisfied, and that the lock-up period for the Early Release Shares would end on a specified date, allowing those shares to become eligible for public sale subject to applicable securities laws and company policies. The lock-up restrictions for remaining shares continue for the rest of the lock-up period.
Approach to AI and responsible development
Hinge Health has publicly outlined AI care principles that guide the development of AI across its platform. The company describes core commitments such as AI that is thoughtfully designed, built responsibly, and used to complement human care. It states that these commitments are supported by principles that prioritize ethical use, privacy and security, transparency, and continuous improvement.
By publishing these principles, Hinge Health positions its AI development as aligned with responsible practices in healthcare technology. The company presents its AI tools, such as Movement Analysis and the Robin AI Care Assistant, as examples of how it applies these principles to enhance outcome tracking, member support, and clinical decision-making while maintaining a focus on evidence-based care.
Client base and use cases
Across its public statements, Hinge Health identifies self-insured employers and health plans as key clients. These organizations are described as facing rising MSK-related costs and seeking programs that deliver both clinical and financial value. Hinge Health’s platform is presented as a way to support these clients by providing digital MSK care that can reduce unnecessary imaging, procedures, and surgeries, while improving member experiences.
The company’s reported studies and claims analyses focus on populations with chronic MSK conditions, such as chronic back pain, and examine outcomes like imaging utilization, surgeries, and overall medical costs. Hinge Health uses these findings to illustrate how its AI-powered, clinician-supported platform can affect care patterns and spending in MSK care.
Summary
In summary, Hinge Health, Inc. is a San Francisco-based health information services company that concentrates on musculoskeletal care. It describes its business as combining an AI-powered care model, wearable devices, digital exercise therapy, and expert clinicians to deliver personalized, evidence-based MSK care. Through tools such as Movement Analysis and the Robin AI Care Assistant, as well as programs like HingeSelect, the company aims to automate aspects of healthcare delivery, provide unified digital and in-person MSK care, and support improved outcomes and cost reductions for employers and health plans.