Company Description
Humana Inc. (NYSE: HUM) is a U.S. healthcare company in the direct health and medical insurance carriers industry within the broader finance and insurance sector. According to the company, it is committed to putting health first for its teammates, customers and the organization, focusing on making it easier for the millions of people it serves to achieve their best health. Humana’s activities span insurance services and health care services, with a particular emphasis on people with Medicare, Medicaid, families, individuals, military service personnel and communities at large.
Humana’s core business includes private health insurance and government-sponsored health coverage. Polygon data notes that Humana is one of the largest private health insurers in the United States and has built a niche in Medicare, Medicaid and the military’s TRICARE program. AM Best describes Humana’s health and dental insurance subsidiaries collectively as Humana Health Group, and indicates that the group generates most of its earnings from its core Medicare Advantage segment, with additional premium from Medicaid managed care and supplementary lines such as dental and vision.
Business Segments and Services
Humana highlights two major pillars of its operations: Humana insurance services and CenterWell health care services. Through its insurance services, the company offers Medicare Advantage and other Medicare coverage options, Medicaid plans, and products for families, individuals and military service personnel. The company states that these offerings are designed to deliver the care and service people need, when they need it, with the goal of improving quality of life across its member base.
The company’s CenterWell segment is described by AM Best as a non-insurance business that provides a diversified source of revenue and earnings. CenterWell is mainly focused on building a value-based care platform through primary care, home care and pharmacy services operations. CenterWell Senior Primary Care and Conviva Senior Primary Care are senior-focused primary care providers that partner with organizations such as Thyme Care to support patients facing complex conditions like cancer. According to CenterWell’s own description, it is a health care services business focused on integrated, personalized experiences, including senior-focused primary care, home health care, and integrated home delivery, specialty, hospice and retail pharmacy services.
Focus on Government Programs and Value-Based Care
Polygon’s description notes that nearly all of Humana’s medical membership stems from Medicare, Medicaid and TRICARE. AM Best further explains that Humana Health Group generates most of its earnings from its individual Medicare Advantage segment and that its premium is rounded out by Medicaid managed care and supplementary lines. This concentration makes the organization sensitive to regulatory factors, but AM Best also notes that Humana maintains a favorable business profile and an excellent nationwide market position in its core lines of business.
Humana repeatedly emphasizes value-based care in its public communications. In its partnership with Atlas Oncology Partners for Medicare Advantage members in Tennessee and Mississippi, Humana describes coordinated, holistic care as core to its leadership in value-based care. The Atlas Oncology model integrates interdisciplinary care teams, care coordination, psychosocial support, and advanced supportive care to improve quality of life and reduce avoidable emergency or urgent care visits. Similarly, CenterWell’s collaboration with Thyme Care aims to provide continuous, integrated support for cancer patients, including 24/7 access to oncology-trained clinicians, navigation, symptom management and palliative care.
Medicare Advantage and Medicaid
Humana is active in Medicare Advantage (MA), which AM Best identifies as the company’s core business line and primary earnings driver. AM Best notes that Humana Health Group has experienced growth in MA premium revenue and that the company is pursuing margin re-stabilization in its individual MA segment. The company also offers Medicaid managed care through branded offerings such as Humana Healthy Horizons. Humana Healthy Horizons manages Medicaid benefits for more than 1.5 million members nationally under that brand, integrating physical health, behavioral health, pharmacy, long-term care and social services to support a whole-person approach for children, parents, childless adults and beneficiaries who are aged, blind or disabled.
Humana also participates in specialized Medicare Advantage offerings tailored to veterans. The Humana USAA Honor Giveback plans, co-branded with USAA Life Insurance Company, are designed with veterans in mind and provide Medicare Advantage coverage options that offer access to non-VA providers. These plans feature benefits such as a Part B giveback, $0 monthly plan premiums, $0 copays for in-network primary care visits, and coverage for dental, vision and hearing, along with $0 copays for in-network mental health services. While designed with veterans’ needs in mind, these plans are available to anyone eligible for Medicare in the covered service areas.
CenterWell and Care Delivery
CenterWell, a part of Humana, is described as a health care services business focused on creating integrated and differentiated experiences that put patients at the center. CenterWell is characterized as the largest provider of senior-focused primary care, one of the leading providers of home health care, and a provider of integrated home delivery, specialty, hospice and retail pharmacy. Its model emphasizes whole health, addressing physical, emotional and social wellness.
Through partnerships like the one with Thyme Care, CenterWell and Conviva extend primary care relationships into complex specialty care journeys. Thyme Care’s services for eligible CenterWell and Conviva patients include continuous support from oncology-trained nurse practitioners, nurses, social workers and care partners, access to community-based resources and social work support, and palliative and urgent care support designed to prevent unnecessary emergency visits and align treatment with patient goals and preferences.
Community and Philanthropic Initiatives
Humana’s activities extend beyond insurance and direct care delivery into philanthropy and community impact. The Humana Foundation, established as the philanthropic arm of Humana Inc., focuses on health equity and works to eliminate unjust, avoidable and unnecessary barriers in health and healthcare. It fosters evidence-based collaborations and investments that help people in underserved communities live connected, healthy lives. The Foundation emphasizes creating healthy emotional connections and shaping a healthier approach to nutrition to support lifelong well-being.
Recent work by the Humana Foundation includes research reports on issues such as loneliness among underserved boys and food insecurity among seniors in Kentucky. These reports highlight mental health challenges, disparities in suicide rates, and the relationship between food insecurity, emotional health and social connection. The Foundation identifies actions such as strategic communications, community-rooted outreach models, mentorship initiatives, peer mental health programs, and further research to address these challenges.
Humana also supports community initiatives through its Medicaid operations. Humana Healthy Horizons in Oklahoma, for example, has awarded Community Impact Awards to local organizations addressing urgent health-related social needs such as food insecurity, housing stability and employment opportunities. These awards are aligned with Oklahoma’s health priorities and the needs of Humana’s Medicaid population, based on health risk assessment data indicating high levels of financial strain and food insecurity among members.
Workforce and Professional Development
Humana’s communications indicate a significant nursing workforce and a focus on professional development. The company notes that it employs more than 10,000 nurses, including many in its CenterWell health care services division. Through a partnership with the Nurses on Boards Coalition, Humana is supporting a Mentoring for Success program that matches nursing students with nurse mentors employed by Humana. This initiative is intended to address the nursing shortage, support the pipeline of incoming nurses and develop current nurses as leaders through mentorship and governance-focused training.
Humana also invests in leadership development and succession planning within its insurance segment. An 8-K filing and related press release describe a planned transition in the role of Insurance Segment President, with a long-tenured executive moving into an advisory role and new leaders assuming responsibility for Medicare Advantage and the broader insurance segment. These disclosures underscore the company’s attention to continuity in its Medicare Advantage, Medicaid and specialty businesses.
Financial and Regulatory Profile
Humana’s common stock trades on the New York Stock Exchange under the symbol HUM. AM Best has affirmed the Financial Strength Rating of A (Excellent) and Long-Term Issuer Credit Ratings of “a” (Excellent) for Humana’s health and dental insurance subsidiaries, collectively referred to as Humana Health Group, with stable outlooks. AM Best assesses the group’s balance sheet strength as adequate and notes strong yet fluctuating operating results, influenced by trends in Medicare Advantage claims, regulatory payment rates, Star Ratings bonus payments and rebate revenue.
Humana’s SEC filings frequently reference non-GAAP measures such as Adjusted earnings per common share (Adjusted EPS), which management uses alongside GAAP EPS to analyze core operating performance, support planning and decision-making, and determine incentive compensation. The company provides reconciliations of GAAP EPS to Adjusted EPS in its 8-K filings when it issues or reaffirms earnings guidance, along with cautionary statements regarding forward-looking information.
Approach to Health and Well-Being
Across its insurance and health care services, Humana consistently frames its purpose as making it easier for people to achieve their best health. The company emphasizes delivering care and service when needed, improving quality of life for people with Medicare and Medicaid, families, individuals, military service personnel and communities. Through initiatives like value-based care partnerships in oncology, veteran-focused Medicare Advantage plans, community impact awards, and philanthropic research on mental health and food insecurity, Humana presents itself as addressing both clinical and social dimensions of health.
FAQs about Humana Inc. (HUM)
- What does Humana Inc. do?
Humana Inc. is a U.S. healthcare company that operates in the direct health and medical insurance carriers industry. It offers insurance services, including Medicare Advantage and Medicaid coverage, and health care services through its CenterWell segment, with a focus on helping people achieve their best health. - Which markets does Humana primarily serve?
Humana states that it serves people with Medicare, Medicaid, families, individuals, military service personnel and communities at large. Polygon data also highlights that nearly all of its medical membership has historically come from Medicare, Medicaid and the military’s TRICARE program. - What is CenterWell and how is it related to Humana?
CenterWell is a health care services business that is part of Humana Inc. AM Best describes CenterWell as a non-insurance segment focused on building a value-based care platform through primary care, home care and pharmacy services. CenterWell is also described as providing senior-focused primary care, home health care and integrated pharmacy services. - How does Humana participate in Medicare Advantage?
AM Best reports that Humana Health Group generates most of its earnings from its core Medicare Advantage segment. Humana offers individual Medicare Advantage plans, including co-branded Humana USAA Honor Giveback plans that are designed with veterans in mind but are available to anyone eligible for Medicare in the covered areas. - What is Humana Healthy Horizons?
Humana Healthy Horizons is the brand under which Humana manages Medicaid benefits. The company notes that it serves more than 1.5 million Medicaid members nationally under this brand, integrating physical health, behavioral health, pharmacy, long-term care and social services to support a whole-person approach. - How does Humana address complex conditions like cancer?
Humana has announced partnerships aimed at improving cancer care for its members. For example, it is partnering with Atlas Oncology Partners to provide a coordinated oncology care model for eligible Medicare Advantage members in Tennessee and Mississippi, and CenterWell and Conviva are partnering with Thyme Care to offer comprehensive cancer care support, including 24/7 access to oncology-trained clinicians, navigation and palliative care. - What role does the Humana Foundation play?
The Humana Foundation is the philanthropic arm of Humana Inc. It focuses on health equity and works to eliminate barriers in health and healthcare by supporting evidence-based collaborations and investments in underserved communities. The Foundation has published research on issues such as loneliness among underserved boys and food insecurity among seniors, and promotes community-driven solutions. - How is Humana rated by AM Best?
AM Best has affirmed the Financial Strength Rating of A (Excellent) and the Long-Term Issuer Credit Ratings of “a” (Excellent) for Humana’s health and dental insurance subsidiaries, collectively known as Humana Health Group, with stable outlooks. AM Best also affirms ratings for Humana’s Puerto Rico operations, noting separate assessments of their balance sheet strength and operating performance. - What is Humana’s approach to veterans’ health needs?
Humana collaborates with USAA Life Insurance Company on Humana USAA Honor Giveback Medicare Advantage plans, which are co-created by Humana’s Medicare Advantage experts and USAA’s experts in veteran needs. These plans provide coverage options that offer veterans access to non-VA providers and include features such as $0 copays for in-network mental health services, while remaining available to any Medicare-eligible individual in the service area. - How does Humana support nursing and clinical talent?
Humana reports employing more than 10,000 nurses and has partnered with the Nurses on Boards Coalition to launch a Mentoring for Success program. This initiative pairs nursing students with Humana nurse mentors to support the nursing pipeline and develop current nurses as leaders, including through governance-focused education.