Company Description
Jones Lang LaSalle Incorporated (JLL) is a global commercial real estate and investment management company whose shares trade on the New York Stock Exchange under the symbol JLL. The company is described as a Fortune 500 enterprise with operations in over 80 countries and a history that spans more than 200 years. JLL focuses on helping clients buy, build, occupy, manage and invest in commercial, industrial, hotel, residential and retail properties.
According to company disclosures, JLL positions itself at the intersection of real estate services and investment management. It supports owners, occupiers and investors through activities that include leasing, property and project management, and capital markets advisory. JLL also has an investment management arm, LaSalle Investment Management, which is described as a globally integrated real estate investment manager and a subsidiary of JLL.
Core business activities
JLL states that it helps clients across the full real estate lifecycle: buying, building, occupying, managing and investing in property. Within this broad mandate, its work spans commercial, industrial, hotel, residential and retail assets. The company highlights capabilities in areas such as workplace management, project management, property management, portfolio services, leasing advisory and capital markets services. These activities are reflected in its segment reporting, which includes Real Estate Management Services, Leasing Advisory, Capital Markets Services, Investment Management and Software and Technology Solutions.
Real Estate Management Services encompasses workplace management, project management, property management and portfolio services and other activities. Leasing Advisory focuses on leasing services, while Capital Markets Services covers investment sales, debt and equity advisory and related capital markets work. Investment Management is conducted primarily through LaSalle Investment Management, which manages real estate equity and debt strategies for a range of institutional and other clients. Software and Technology Solutions reflects JLL’s emphasis on data, technology and AI capabilities linked to its core real estate businesses.
Investment management through LaSalle
LaSalle Investment Management is described as a subsidiary of JLL and a globally integrated, diverse real estate investment manager. Company materials note that LaSalle manages assets in private and public real estate equity and debt investments and sponsors a range of investment vehicles, including separate accounts, open- and closed-end funds, public securities and entity-level investments. Its client base includes public and private pension funds, insurance companies, governments, corporations, endowments and private individuals from across the globe.
This investment management platform is one of the ways JLL connects institutional capital with real estate opportunities. LaSalle’s leadership and succession planning, as highlighted in recent announcements, underscore its role within the broader JLL group as a dedicated real estate investment management business.
Global scale and sector coverage
JLL describes itself as operating in more than 80 countries, with a workforce numbering in the tens of thousands. The firm emphasizes the combination of a global platform with local expertise. Its activities span multiple property types, including commercial, industrial, hotel, residential and retail real estate. In addition, JLL has specialized groups, such as its aviation-focused team, which provides facility operations and maintenance services for complex infrastructure like airport terminals.
The company also highlights its Real Estate Management Services segment, which includes workplace management and project management. Workplace management and project management have been identified in company reporting as important contributors to revenue growth within that segment.
Technology, AI and data-driven services
JLL’s public materials emphasize a focus on technology, data and artificial intelligence in commercial real estate. Research from JLL, such as its Global Real Estate Technology Survey, discusses AI adoption among investors, owners, landlords and occupiers, and identifies AI use cases across the commercial real estate value chain. The company notes that many organizations are piloting AI projects and that strategic advisory on technology and AI is a priority in real estate technology budgets.
In facility management, JLL is described as using an integrated Workplace Management platform under its Real Estate Management Services segment, bringing together facility management, portfolio management, project and development services and sustainability consulting under a unified data and technology framework. JLL also references AI-driven platforms and data-driven intelligence as part of its approach to optimizing building performance and managing workplaces.
Facility management and workplace services
JLL has been recognized in the facility management industry, including honors that cite its use of AI-driven tools, workplace management platforms and sustainability-focused programs. The company describes its facility management and workplace services as focusing on building performance, operational resilience, sustainability and the human experience in workplaces.
Examples from company communications include the integration of facility management, portfolio management, project and development services and sustainability consulting under a single framework, as well as the use of data and analytics to support real estate decision-making. JLL also highlights initiatives that apply concepts from cognitive science and neuroscience to workplace design and operation.
Capital markets and advisory capabilities
Within capital markets, JLL’s Capital Markets group is described as a global provider of capital solutions for real estate investors and occupiers. The group’s activities include investment sales and advisory, debt advisory, equity advisory and recapitalizations. Company announcements illustrate this work through transactions such as arranging construction financing for large real estate developments.
JLL also publishes research and indices, such as its Global Bid Intensity Index, which analyzes bidder competitiveness and capital flows in private real estate capital markets. This research is used to provide forward-looking insights on liquidity and competition across property sectors.
Purpose and positioning in the real estate sector
JLL repeatedly references a stated purpose of shaping the future of real estate for a better world. The company connects this purpose to its work with clients, employees and communities, and to themes such as sustainability, digital transformation and the human experience in buildings and workplaces.
Across its disclosures and news releases, JLL presents itself as a global commercial real estate services firm and investment manager that combines local market knowledge with a large-scale international platform. Its activities span transactional services, ongoing management and advisory services, and investment management for institutional and other clients.
Frequently asked questions (FAQ)
- What does Jones Lang LaSalle (JLL) do?
JLL describes itself as a global commercial real estate and investment management company. It helps clients buy, build, occupy, manage and invest in commercial, industrial, hotel, residential and retail properties, and provides services such as leasing, property and project management, capital markets advisory and investment management. - How is JLL structured from a business perspective?
Company reporting references several segments, including Real Estate Management Services, Leasing Advisory, Capital Markets Services, Investment Management and Software and Technology Solutions. These segments reflect activities such as workplace and project management, leasing, capital markets advisory, investment management and technology-related offerings. - What is LaSalle Investment Management and how does it relate to JLL?
LaSalle Investment Management is described as a subsidiary of JLL and a globally integrated, diverse real estate investment manager. It manages assets in private and public real estate equity and debt investments and sponsors various investment vehicles for institutional and other clients. - In which sectors of real estate is JLL active?
JLL states that it works across commercial, industrial, hotel, residential and retail properties. Its services and investment management activities cover these sectors in multiple markets around the world. - How does JLL use technology and AI in its business?
JLL’s public materials emphasize AI, data platforms and digital tools in commercial real estate. The company conducts research on AI adoption in the sector and describes integrated workplace and facility management platforms that use data and technology to support building performance, sustainability and workplace experience. - What role does JLL play in facility and workplace management?
Within Real Estate Management Services, JLL highlights workplace management, project management, property management and related services. It has been recognized in facility management for its use of AI-driven tools, integrated workplace management frameworks and sustainability-focused programs. - How does JLL participate in capital markets?
Through its Capital Markets group, JLL provides services such as investment sales and advisory, debt advisory, equity advisory and recapitalizations for real estate investors and occupiers. Company announcements include examples of arranging financing for large real estate developments. - What kind of research does JLL publish?
JLL publishes research on commercial real estate markets and technology, including its Global Bid Intensity Index, which analyzes bidder competitiveness and capital flows, and surveys on AI adoption in commercial real estate. - Is JLL focused on sustainability in real estate?
Company materials describe sustainability as a key element of JLL’s approach, including programs in facility management that aim to deliver energy, water and waste savings, and initiatives that support climate-related innovation in the built environment. - How long has JLL been in the real estate business?
JLL states that it has been operating for over 200 years, reflecting a long history in commercial real estate and investment management.