Company Description
La-Z-Boy Incorporated (NYSE: LZB) is a U.S.-based furniture company that manufactures, distributes, and retails residential furniture. The company is described as a global leader in the retail and manufacture of residential furniture and operates as a vertically integrated furniture retailer and manufacturer. Its business spans retail, manufacturing, design, distribution, and after‑service care, allowing La-Z-Boy to manage the full lifecycle of its products.
The company traces its mission to the invention of the iconic recliner in 1927, and its La-Z-Boy brand has been associated with comfort, quality, and craftsmanship for nearly a century. La-Z-Boy states that it brings the “transformational power of comfort” to people, homes, and communities around the world, reflecting its focus on residential furniture that “transforms the home.”
Business Segments and Operating Model
According to company disclosures, La-Z-Boy operates through two primary reportable segments: Retail and Wholesale, with additional activity in corporate and other brands.
- Retail segment: This segment consists of company-owned La-Z-Boy stores. La-Z-Boy describes a network of approximately 370 La-Z-Boy stores, with over 200 and up to 222 being company-owned locations depending on the specific period referenced. These stores operate under the La-Z-Boy Furniture Galleries® banner and, together with La-Z-Boy.com, serve customers across the United States. Retail stores sell upholstered and casegoods furniture directly to end consumers.
- Wholesale segment: The Wholesale segment manufactures and imports upholstered furniture and sells it to La-Z-Boy Furniture Galleries® locations and a variety of other retail channels. The company indicates that approximately 90% of its Wholesale products are produced in North America. This segment includes the core La-Z-Boy branded wholesale business and casegoods and upholstery brands referenced in company communications.
Earlier descriptions also note a corporate and other category, which includes activities not reported in the main segments. Across these operations, La-Z-Boy emphasizes a vertically integrated model, in which it earns sales and profit at both the Wholesale and Retail levels.
Brands and Product Positioning
La-Z-Boy’s portfolio includes the flagship La-Z-Boy brand and the Joybird® brand. Joybird is described as an omnichannel or e‑commerce retailer and manufacturer of modern, custom upholstered furniture. Company releases state that Joybird operates a growing network of U.S. stores (with figures such as 12, 13, 14, and 15 stores cited at different times) alongside its online presence.
Within its Wholesale activities, La-Z-Boy manufactures comfortable, custom furniture for Furniture Galleries® stores and other retail channels. Company communications also reference casegoods brands Kincaid®, American Drew®, and Hammary®, and England Furniture Co. as part of the broader furniture offering, with these brands providing pieces intended to furnish multiple rooms in the home. In a later strategic update, La-Z-Boy announced plans to exit certain non-core casegoods and upholstery businesses under the Kincaid and American Drew names, reflecting portfolio optimization within its wholesale operations.
Retail Footprint and Distribution
La-Z-Boy highlights a substantial retail footprint. Across multiple disclosures, the company reports a network of nearly 370 La-Z-Boy Furniture Galleries® stores in total, combining company-owned and independently owned locations. Over time, the number of company-owned stores has grown through new openings and acquisitions, with references to more than 200 company-owned stores and a company-owned base representing a majority of the total network.
The company has reported acquisitions of independent La-Z-Boy Furniture Galleries® store networks, including a 15‑store network in the southeast region of the United States. That transaction is described as the largest independently owned La-Z-Boy Furniture Galleries® acquisition in the company’s history and is expected to increase the number of company-owned stores and expand La-Z-Boy’s presence in designated market areas in that region.
On the distribution side, La-Z-Boy has discussed a multi‑year distribution and home delivery transformation project, including consolidation of distribution centers and the transition of certain regional distribution to a centralized hub. These efforts are framed as part of a broader redesign of the company’s distribution and delivery network.
Manufacturing and Vertical Integration
La-Z-Boy emphasizes that it is a vertically integrated furniture retailer and manufacturer. The company states that it manages every aspect of its business from retail, manufacturing, and design to distribution and after‑service care. Within its Wholesale segment, La-Z-Boy reports that approximately 90% of its products are produced in North America, and it highlights a North American manufacturing base that it views as an advantage in navigating trade and tariff volatility.
The company has also disclosed plans to close a U.K. manufacturing facility and to exit certain non-core wholesale casegoods and upholstery businesses, indicating ongoing adjustments to its manufacturing footprint and product mix. At the same time, La-Z-Boy notes investments in manufacturing facilities and capital expenditures related to new stores, remodels, and manufacturing improvements.
Strategic Focus and Century Vision
La-Z-Boy frequently references its Century Vision strategy. Company statements describe this strategy as focused on growing the Retail store footprint, expanding brand reach, and strengthening the core vertically integrated North American upholstery business. Under this strategy, La-Z-Boy has opened new company-owned stores, acquired independent La-Z-Boy Furniture Galleries® locations, and invested in distribution and home delivery transformation.
The company also notes strategic realignments of its commercial leadership to reinforce its core businesses and position the organization for scalable, long‑term growth. This includes leadership roles dedicated to Wholesale brands and Retail, as well as an emphasis on omni‑channel capabilities for both the La-Z-Boy and Joybird brands.
Recognition and Brand Positioning
La-Z-Boy reports that it was named No. 1 in the furniture category on Newsweek’s 2025 list of America’s Best Retailers. The company presents this recognition as evidence of progress in strengthening its product offerings, customer service, and in‑store experience. Across its communications, La-Z-Boy underscores its heritage of comfort and craftsmanship and references a brand identity rooted in that heritage.
Corporate Structure and Governance
La-Z-Boy Incorporated is incorporated in Michigan and files reports with the U.S. Securities and Exchange Commission under Commission File Number 1‑9656. The company holds an annual meeting of shareholders, where shareholders vote on the election of directors, ratification of the independent registered public accounting firm, and advisory approval of executive compensation. Proxy materials describe the company’s board composition, committees, and governance practices.
Company filings also reference a revolving credit facility under a credit agreement with a group of lenders, which has been amended to extend the maturity date and adjust certain financial covenants and capacity for incremental loans. La-Z-Boy has disclosed that it ended certain reporting periods with cash and cash equivalents and no external debt, and that it has returned cash to shareholders through dividends and share repurchases. The company also notes periodic increases in its quarterly dividend and multiple years of dividend growth.
Stock Information
La-Z-Boy’s common stock trades on the New York Stock Exchange under the ticker symbol LZB. The company’s disclosures and news releases provide investors with information on quarterly and annual financial results, operating margins, cash flow, capital expenditures, and returns to shareholders. La-Z-Boy also issues forward‑looking statements regarding expected sales ranges and adjusted operating margin ranges for future periods, accompanied by cautionary notes about risks and uncertainties.