Company Description
Veradigm Inc. (MDRX) is a healthcare technology company that operates in the computer systems design services industry within the professional, scientific, and technical services sector. According to its public communications, Veradigm focuses on healthcare data and technology solutions that are delivered through a combination of platforms, data assets, connectivity, and specialized expertise. Its shares trade on the over-the-counter market under the symbol MDRX.
The company describes its core environment as the Veradigm Network, which it characterizes as a dynamic community of solutions and partners. Within this network, Veradigm provides advanced insights, technology, and data-driven solutions tailored to the needs of healthcare providers, payer organizations, and biopharmaceutical companies. Across multiple disclosures, Veradigm emphasizes that its mission is "Transforming Health, Insightfully," highlighting a focus on using data and technology to improve healthcare performance and outcomes.
Business focus and solutions
Veradigm identifies itself as a provider of healthcare data and technology solutions that support clinical, operational, and financial performance for its clients. In its statements, the company notes that its solutions are intended to strengthen clinical quality, reduce administrative burdens, and lower healthcare costs for healthcare organizations. Veradigm also highlights offerings that relate to revenue cycle and coding services, clinical data exchange, and payer insights.
In one example involving Syracuse Orthopedic Specialists, Veradigm describes Veradigm Revenue Cycle Services as a healthcare revenue cycle management service that is EHR-agnostic and designed to help lower accounts receivable days, reduce claim errors, and generate fewer denials. The company also references Veradigm Coding Services, which it states integrates with a practice’s electronic health record system to identify deficiencies and optimize coding and claims workflow. Veradigm notes that it collaborates with practices to manage complex exceptions, increase first-pass claims, and expedite revenue generation.
In addition, Veradigm refers to products such as Veradigm Revenue Analytics, Veradigm Practice Management, and Veradigm Payerpath in connection with practice management and revenue-related processes. These references indicate that the company’s offerings extend across analytics, practice management, and payer connectivity for ambulatory and specialty practices.
Data, AI, and real-world evidence
Veradigm frequently emphasizes the role of data and analytics in its business. The company states that it applies artificial intelligence to deidentified electronic health record data within the Veradigm Network to generate real-world evidence, including for GLP-1 receptor agonists. According to its description, this AI-driven curation is used to surface contextual insights such as side effects, reasons for therapy discontinuation, comorbidities, and social determinants of health that are typically embedded in unstructured or semi-structured EHR fields.
Veradigm explains that this approach is intended to support life science organizations, research, regulatory engagement, and value-based decision-making by enabling scalable extraction of clinical signals from large volumes of patient records. The company notes that it pairs AI techniques with clinical validation and that its network captures structured and unstructured data across diverse patient populations and geographies.
Support for value-based care and payer–provider collaboration
In multiple communications, Veradigm highlights its role in value-based care and payer–provider collaboration. The company reports that it received a KLAS Points of Light Award for work described as "Optimizing Value-Based Care by Delivering Insights at the Point of Care." In that case study, Veradigm and a payer organization integrated real-time risk and quality alerts into an ambulatory provider’s electronic health record to improve clinical decision support, reduce provider burnout, and lower costs.
Veradigm states that, through the Veradigm Network and offerings such as Veradigm Payer Insights, it focuses on sharing patient data across key pillars of healthcare via integrated workflows. The company notes that this includes consolidating external insights, incorporating social determinants of health, and using transition-of-care alerts to support better documentation, improved outcomes, and reduced administrative burden.
Engagement with providers, payers, and biopharma
Across its disclosures, Veradigm consistently identifies three primary stakeholder groups: healthcare providers, payer organizations, and biopharmaceutical companies. For providers, the company cites solutions related to practice operations, revenue cycle management, coding, and clinical workflow support. For payers, Veradigm references collaborations to deliver quality and risk insights at the point of care and to support value-based care arrangements. For biopharma and life sciences, it highlights real-world evidence generation and data-driven insights derived from EHR data.
Veradigm also notes that it works with independent provider practices and ambulatory care organizations, and that its tools are used to help capture necessary documentation for conditions relevant to payer programs. The company’s communications describe efforts to reduce friction in workflows, increase transparency into gaps in care, and enable more efficient use of clinical and administrative staff time.
Media, thought leadership, and industry presence
In addition to its technology and data offerings, Veradigm engages in media and thought leadership activities. The company has announced the Smart Medicine Podcast, which it describes as a show aimed at clinicians, healthcare professionals, and payer and life science leaders. According to Veradigm, the podcast features physicians, entrepreneurs, business leaders, and healthcare innovators discussing topics such as value-based care, medical entrepreneurship, point-of-care innovation, workflow management, revenue cycle management, patient and staff engagement, regulation, and the business aspects of healthcare.
Veradigm also references participation in industry events and conferences, including presenting research posters at professional meetings and speaking about collaborations that support value-based care and payer–provider alignment. These activities are positioned by the company as extensions of its mission to use data and technology to improve healthcare delivery and economics.
Capital markets and reporting status
Veradigm’s public statements indicate that its common stock trades under the symbol MDRX on the over-the-counter market. The company has communicated that it is working to become current in its SEC financial filings and has filed an Annual Report on Form 10-K for a prior fiscal year that includes restated financial statements. Veradigm has also discussed efforts to remediate material weaknesses and internal control deficiencies and has stated an intention to apply for relisting of its shares on a national stock exchange after it becomes current in its financial reporting.
In addition, Veradigm has described a stockholder rights plan adopted by its board of directors and later amended to change the triggering threshold and extend the plan’s expiration date. The company has explained that the purpose of the rights plan is to ensure that all stockholders have the opportunity to realize the potential value of their investment and that the plan does not prevent the company from considering offers that its board views as fair and in the interests of stockholders.
Financial disclosures and business segments
In its financial updates, Veradigm presents revenue and other metrics for two primary categories: Provider and Payer & Life Science. These categories are used in the company’s reporting of revenue and non-GAAP measures such as adjusted EBITDA and non-GAAP gross margin. Veradigm has also provided information on cash, debt, and net cash, as well as explanations of non-GAAP financial measures and how management uses them to assess underlying business performance.
While specific financial figures change over time and are not suitable as evergreen content, the repeated use of these categories in company disclosures indicates that Veradigm views provider-focused and payer and life science–focused activities as core elements of its business structure.
Investor communications
Veradigm regularly announces investor conference calls and webcasts to discuss business updates, financial information, and outlooks. The company notes that replays of these calls are made available for extended periods. Through these communications, Veradigm reiterates its focus on its business model, its value proposition based on data and technology, and its efforts to address reporting and control matters while pursuing growth in its core healthcare technology and data activities.