Company Description
Monro, Inc. (NASDAQ: MNRO) is an automotive service company that operates retail tire and auto repair locations in the United States. The company is described in its investor and news materials as one of the nation’s leading automotive service and tire providers, with a focus on automotive undercar repair and tire services. Monro serves drivers who need routine maintenance, tire-related work, and more complex repair services to keep their vehicles operating safely.
According to its public descriptions, Monro’s stores provide auto care that ranges from oil changes and parts installation to the most complex vehicle repairs. The company highlights its capabilities in automotive undercar repair and tire services, and its operations include replacement tires and tire-related services, as well as a broad range of routine maintenance services on passenger cars, light trucks, and vans. Monro also offers products and services related to brakes, mufflers and exhaust systems, and work on steering, drive train, suspension, and wheel alignment.
Monro emphasizes a model that combines the scale and professionalism of a national retailer with what it characterizes as the convenience and trust of a neighborhood garage. Public materials state that Monro’s teammates and certified technicians bring hands-on experience together with state-of-the-art technology to diagnose and address automotive needs, with the goal of getting customers back on the road safely. The company reports that it generated approximately $1.2 billion in sales in fiscal 2025, underscoring the scale of its automotive service and tire operations.
In its communications with shareholders, Monro has described an operational improvement plan that includes closing underperforming stores, improving customer experience and selling effectiveness, driving profitable customer acquisition and activation, and increasing merchandising productivity. The company has discussed reviewing its store portfolio and identifying underperforming locations for closure, with the stated objective of improving profitability while limiting the impact on total sales. It has also indicated that it analyzes customer experience and store execution of core processes such as scheduling, appointments, communication, and quality of service.
Monro’s materials reference work on customer segmentation and marketing, including reallocating marketing efforts toward higher-value and more profitable customers. The company has also discussed its tire merchandising approach, noting that it has a broad tire assortment and that it expects to narrow the breadth of its core tire assortment to simplify the in-store selling process, while still being able to obtain any tire a customer wants through its distribution channels. Monro indicates that this approach is intended to support stronger strategic partnerships with tire manufacturers and to align pricing and promotions with both customer value and profitability goals.
Corporate governance and shareholder matters are also a recurring theme in Monro’s disclosures. The company’s proxy materials describe a board structure with annual elections of directors, an independent board chair, and fully independent audit, compensation, and nominating committees. Monro highlights policies such as stock ownership guidelines for directors and executives, an anti-hedging and pledging policy, a code of ethics covering all employees, and an executive compensation clawback policy. The company also notes regular executive sessions of independent board members and ongoing board and committee evaluations.
Monro has stated that it focuses on environmental, social, and governance (ESG) priorities as part of its long-term strategy. It reports publishing an annual ESG report and describes initiatives such as investments in teammate training and development, attention to work-life balance, and efforts to reduce environmental impact. The company notes specific ESG-related goals relating to employee safety and energy efficiency and indicates that ESG factors are incorporated into business decisions.
From a capital allocation perspective, Monro’s board has repeatedly declared quarterly cash dividends on its common stock, including dividends described in both press releases and Form 8-K filings. The company has also disclosed the adoption of a limited-duration shareholder rights plan, with the stated purpose of protecting the long-term interests of Monro and its shareholders in response to significant share accumulation by a particular investor. The rights plan is described in detail in the company’s SEC filings and is structured to address attempts to gain control or significant influence without compensating all shareholders appropriately for control.
Monro is incorporated in New York and its common stock, with a par value of $0.01 per share, is listed on The Nasdaq Stock Market under the trading symbol MNRO. The company reports that it operates a large number of company-operated stores and franchised locations, and it characterizes its business as a consistent cash generator with ample liquidity, a solid balance sheet, and low leverage. These attributes are cited in its proxy materials as supporting its performance improvement plan and its ability to pursue sustainable growth in automotive service and tire markets.
Business model and services
Based on its public descriptions, Monro’s business model centers on operating retail tire and automotive repair stores that provide undercar repair, tire services, and routine maintenance. Revenue is generated from selling replacement tires and related tire services, performing undercar repairs, and providing maintenance services on passenger vehicles and light trucks. The company also offers services and products for brakes, mufflers and exhaust systems, steering, drive train, suspension, and wheel alignment, reflecting a focus on components that affect vehicle safety and drivability.
Monro positions its stores as locations where customers can obtain both basic maintenance, such as oil changes and parts installation, and more complex repairs. Its communications emphasize the role of trained teammates and certified technicians who use diagnostic tools and technology to identify and address automotive issues. The company also references digital tools in its store experience, such as a digital courtesy inspection process described in its proxy materials, which is presented as part of its approach to improving the customer journey.
Operational improvement and strategy
In its definitive proxy statement and other communications, Monro outlines a performance improvement plan focused on four main areas: closing unprofitable stores, improving customer experience and selling effectiveness, driving profitable customer acquisition and activation, and increasing merchandising productivity while mitigating tariff risk. The company reports that it conducted a comprehensive store portfolio review and identified 145 underperforming stores to prioritize for closure, with the goal of improving profitability.
Monro describes analyzing the customer experience across its store portfolio, noting that customers have had an uneven experience largely due to inconsistent execution of core processes. The company indicates that it is working to address customer pain points across the customer journey. It also reports that its analysis of customer profitability shows that its highest-value customers deliver significantly more profit than its lowest tier of customers, and it is reallocating marketing efforts based on this insight.
On the merchandising side, Monro states that its broad tire assortment may not fully align with customer preferences and that it expects to narrow its core tire assortment to simplify selling and strengthen partnerships with tire manufacturers. At the same time, it notes that it can still obtain any tire a customer wants through its distribution channels. The company also indicates that it is reviewing pricing and promotions across tires and services to balance customer value with profitability, and it has formed an internal team to negotiate with suppliers in light of tariff-related cost pressures.
Governance, ESG, and shareholder policies
Monro’s proxy materials describe a governance framework that includes annual elections of all directors, a declassified board, and an independent board chair. The company reports that its audit, compensation, and nominating committees are composed entirely of independent directors and that it maintains policies such as stock ownership guidelines, an anti-hedging and pledging policy, a code of ethics, and an executive compensation clawback policy. It also notes that it has added new independent directors over recent years and that it conducts comprehensive annual evaluations of the board and its committees.
On ESG matters, Monro reports issuing an annual ESG report and engaging external advisors to inventory and assess greenhouse gas emissions. The company cites progress on ESG goals related to employee safety and energy efficiency and describes continued investments in teammate training, development, and well-being. It presents ESG considerations as integrated into its strategy and operations, with board-level oversight through regular ESG reporting to the nominating and corporate governance committee.
Dividends, rights plan, and capital structure
Monro’s board has repeatedly declared quarterly cash dividends on its common stock, as documented in both press releases and Form 8-K filings. These dividends apply to outstanding shares of common stock, including shares to which holders of the company’s Class C Convertible Preferred Stock are entitled. The company also adopted a limited-duration shareholder rights plan, described in detail in its Form 8-K filings, under which rights are distributed to existing shareholders and become exercisable if an entity, person, or group acquires beneficial ownership at or above a specified threshold of the company’s outstanding common shares.
The rights plan is characterized by Monro as a measure to protect the long-term interests of the company and its shareholders and to encourage any party seeking a significant interest or control position to negotiate directly with the board. The plan includes provisions regarding when rights become exercisable, how they may be redeemed or exchanged, and how beneficial ownership is determined, including treatment of certain derivative positions.
Regulatory reporting and listing
Monro files periodic and current reports with the U.S. Securities and Exchange Commission, including Form 8-K filings that disclose dividends, financial results, material agreements, and shareholder meeting outcomes. The company’s common stock is registered under Section 12(b) of the Securities Exchange Act of 1934 and trades on The Nasdaq Stock Market under the symbol MNRO. Its SEC filings identify Monro as a New York corporation and provide additional detail on its financial condition, governance, and material events.