Company Description
CarParts.com, Inc. (NASDAQ: PRTS) is a technology-led ecommerce company in the automotive aftermarket, focused on selling automotive parts and accessories online. Classified in the Retail Trade sector under automotive parts and accessories stores, the company positions itself as a premier destination for vehicle repair, maintenance, and upgrade needs. It principally serves individual consumers through its CarParts.com website, mobile app, and online marketplaces.
According to company disclosures, CarParts.com offers over 1 million automotive parts and accessories. Its product assortment spans collision parts that serve the body repair market, engine parts for the replacement parts market, and performance parts and accessories. The company describes its platform as an end-to-end solution for automotive repair and maintenance resources, combining product selection with repair-related information to support drivers throughout their ownership journey.
CarParts.com emphasizes a customer-first, mobile-friendly shopping experience, highlighting an easy-to-use website and app. The company reports cumulative net downloads of its mobile app in the hundreds of thousands, reflecting its focus on mobile engagement. Management commentary in recent earnings releases also notes efforts to grow customer lifetime value through the app and to diversify customer acquisition channels.
Business model and operations
The company primarily generates revenue by selling automotive aftermarket parts directly to consumers online. It operates CarParts.com and a portfolio of private-label and marketplace brands, including CarParts Wholesale, JC Whitney, Garage-Pro, and Evan Fischer, among others. These brands support different price points and product categories within the broader aftermarket.
CarParts.com describes itself as a technology-driven ecommerce business, using its digital platform to connect customers with parts for repair, maintenance, and upgrades. It highlights a nationwide, company-operated distribution network that supports fast shipping, and references a fulfillment infrastructure designed to reduce the uncertainty and stress associated with vehicle maintenance and repair.
In addition to its direct-to-consumer channel, CarParts.com participates in online marketplaces. Company commentary notes that performance can differ between its primary ecommerce site and marketplace channels, and that it actively manages marketing spend and product mix to support profitability.
Strategic partnerships and investments
CarParts.com has entered into strategic relationships with global industry participants. In 2025, the company announced a strategic investment from ZongTeng Group, A-Premium, and CDH Investments. The transaction included the issuance of common stock and convertible notes, as detailed in a Form 8-K and accompanying press release, and was positioned by the company as the conclusion of a strategic alternatives review process.
As described in company news and SEC filings, the partnership with A-Premium is intended to expand CarParts.com’s product range by adding a large number of additional SKUs and increasing coverage of mechanical parts. The relationship with ZongTeng Group is focused on logistics and fulfillment, with CarParts.com highlighting access to ZongTeng’s logistics network and fulfillment space. CDH Investments is described by the company as contributing capital and strategic, operational, and governance expertise.
Technology and customer experience
CarParts.com repeatedly characterizes itself as technology-led or technology-driven. Public statements reference investments in areas such as automation and, in some cases, AI within its operations, with the goal of improving efficiency and cost structure. The company underscores its mobile-friendly interface, app-based engagement, and data-driven approach to marketing and fulfillment.
The company also offers membership-based services under the CarParts+ and Roadside Assistance program, as referenced in earnings releases, which contributes fee income alongside product sales. Management has discussed using such offerings to enhance margins and customer loyalty.
Distribution network and fulfillment
CarParts.com highlights a nationwide, company-operated distribution network that supports fast shipping to customers across the United States. Company communications describe strategic distribution centers and note efforts to realign the fulfillment network, including moves such as opening a distribution center in Las Vegas, Nevada and closing a facility in Virginia, as reflected in non-recurring distribution center costs disclosed in financial tables.
The partnership with ZongTeng Group is described as enhancing this network by providing access to additional fulfillment space and logistics capabilities. CarParts.com has stated that this arrangement is expected to improve speed, efficiency, and cost savings for certain orders, complementing its existing distribution footprint.
Capital markets and listing status
CarParts.com’s common stock trades under the ticker PRTS on Nasdaq. An 8-K filed in December 2025 explains that the company transferred its listing from the Nasdaq Global Select Market to the Nasdaq Capital Market. The transfer was associated with Nasdaq’s minimum bid price requirements, and the filing notes that the shares continue to trade under the same symbol and that the Nasdaq Capital Market has its own financial and corporate governance standards for continued listing.
The same filing indicates that, as part of the transfer, Nasdaq granted CarParts.com an additional 180-day period to regain compliance with the minimum bid price rule, and that the company has indicated it may consider steps such as a reverse stock split if necessary. These details provide context for investors monitoring the company’s listing status.
Corporate governance and ownership developments
Through a series of Form 8-K filings, CarParts.com has disclosed board and executive changes connected to its strategic investment. Directors Henry Maier and James Barnes stepped down from the board in October 2025 in connection with agreements with the strategic investors, and the board size was reduced. The company also disclosed that the strategic investor group would have board observer rights and, subject to conditions, future board nomination rights.
In November 2025, CarParts.com reported the planned departure of its Chief Financial Officer, with the company indicating that the departure was to pursue another professional opportunity and not due to disagreements over operations, policies, or practices. The board and senior finance team were identified as overseeing financial operations during the transition while a search for a permanent CFO proceeds.
Financial reporting and non-GAAP metrics
CarParts.com reports its financial results in quarterly earnings releases and related Form 8-K filings. Alongside GAAP results, the company presents Adjusted EBITDA as a non-GAAP financial measure. The definition of Adjusted EBITDA provided by the company includes net loss before interest, income taxes, depreciation and amortization, amortization of intangible assets, share-based compensation, workforce transition costs, distribution center costs, and strategic alternatives exploration costs.
The company states that management uses Adjusted EBITDA for internal planning, budgeting, resource allocation, and evaluation of operational strategies, and believes that investors and analysts also use this metric to assess ongoing operations. CarParts.com emphasizes that non-GAAP measures should be considered in addition to GAAP results and that reconciliations are provided in its releases.
Headquarters and history
CarParts.com is headquartered in Torrance, California. Company descriptions state that it has been operating for over 25 years, reflecting a long-standing presence in the online automotive aftermarket. Over this period, the company has developed its ecommerce platform, brand portfolio, and distribution network to serve drivers seeking repair, maintenance, and upgrade solutions.
Key themes for investors
- Sector focus: Online retail of automotive aftermarket parts and accessories, including collision, engine, and performance components.
- Digital platform: Technology-led ecommerce model with a mobile-friendly website and app, and a portfolio of online brands.
- Fulfillment: Company-operated distribution network in the U.S., supplemented by logistics partnerships.
- Strategic capital: Equity and convertible note investment from ZongTeng Group, A-Premium, and CDH Investments, with associated commercial agreements.
- Listing context: Trading on Nasdaq under PRTS, with a transfer to the Nasdaq Capital Market and an extended period to address minimum bid price requirements.
- Non-GAAP reporting: Use of Adjusted EBITDA as a supplemental performance measure, with detailed reconciliations in filings.
FAQs about CarParts.com, Inc. (PRTS)
- What does CarParts.com, Inc. do?
CarParts.com, Inc. is a technology-led ecommerce company that sells automotive aftermarket parts and accessories online. It offers over 1 million parts for repair, maintenance, and upgrades, including collision parts, engine parts, and performance parts and accessories, primarily to individual consumers. - How does CarParts.com reach its customers?
The company serves customers through its CarParts.com website, its mobile app, and participation in online marketplaces. It describes its shopping experience as seamless and mobile-friendly, supported by an experienced customer service team. - What brands does CarParts.com operate?
CarParts.com operates its flagship CarParts.com platform and a portfolio of private-label and marketplace brands, including CarParts Wholesale, JC Whitney, Garage-Pro, and Evan Fischer, among others, as disclosed in company news releases. - Where is CarParts.com headquartered?
The company is headquartered in Torrance, California, as stated in multiple press releases and SEC filings. - On which exchange does PRTS trade?
CarParts.com’s common stock trades under the ticker symbol PRTS on Nasdaq. An 8-K filed in December 2025 notes that the listing was transferred from the Nasdaq Global Select Market to the Nasdaq Capital Market, with shares continuing to trade under the same symbol. - What is Adjusted EBITDA for CarParts.com?
Adjusted EBITDA is a non-GAAP financial measure reported by the company. It is defined as net loss before interest, income tax provision, depreciation and amortization, amortization of intangible assets, share-based compensation, workforce transition costs, distribution center costs, and strategic alternatives exploration costs, as described in the company’s earnings releases. - Who are CarParts.com’s strategic investors?
In 2025, CarParts.com announced a strategic investment from ZongTeng Group, A-Premium, and CDH Investments. The transaction involved the issuance of common stock and convertible notes and was accompanied by commercial agreements and investor rights arrangements, as detailed in a Form 8-K and related press release. - What role do logistics and distribution play in CarParts.com’s business?
The company highlights a nationwide, company-operated distribution network that supports fast shipping of parts across the United States. It also references collaboration with ZongTeng Group to access additional fulfillment capacity and logistics capabilities. - How long has CarParts.com been in operation?
Company descriptions state that CarParts.com has been operating for over 25 years, reflecting its long-standing presence in the online automotive aftermarket. - Has CarParts.com undertaken a strategic review?
Yes. In 2025, CarParts.com conducted a strategic alternatives review process in response to inbound interest. The company later announced that the strategic investment by ZongTeng Group, A-Premium, and CDH Investments concluded this process, following an evaluation of options including a potential sale of the company.