Company Description
Shake Shack Inc. (NYSE: SHAK) is a restaurant company in the full-service restaurants industry within the broader accommodation and food services sector. The company is known for serving elevated versions of American classics, with a menu that centers on made-to-order Angus beef burgers, crispy chicken, hand-spun milkshakes, house-made lemonades, beer, wine and other beverages. According to company disclosures, Shake Shack focuses on using high-quality ingredients and creating what it describes as uplifting guest experiences in its restaurants, which it calls "Shacks."
The business traces its roots to the original Shack that opened in 2004 in Madison Square Park in New York City. From that single location, Shake Shack has expanded into a system of hundreds of restaurants. Recent company communications state that the brand has grown to over 655 locations system-wide, including more than 420 locations across 35 U.S. states and the District of Columbia, and over 235 international locations in cities such as London, Hong Kong, Shanghai, Singapore, Mexico City, Istanbul, Dubai, Tokyo and Seoul. These locations include both company-operated Shacks and licensed Shacks.
Shake Shack describes its purpose as to Stand For Something Good®, which it links to its ingredient choices, employee development, restaurant design and community involvement. Its public statements emphasize warm hospitality, high-quality food at what it characterizes as a strong value, and a focus on community investment. The company highlights a fine dining heritage and a commitment to thoughtful ingredient sourcing, quality and hospitality, and notes that these principles inform both its domestic and international growth.
From a business structure standpoint, Shake Shack reports results that distinguish between company-operated Shacks and licensed Shacks. The company defines "Shack sales" as the aggregate sales of food, beverages, gift card breakage income and Shake Shack branded merchandise at company-operated Shacks, excluding sales from licensed Shacks. It defines "system-wide sales" as an operating measure that includes sales from both company-operated and licensed Shacks. For licensed Shacks, Shake Shack recognizes revenue primarily as licensing revenue based on a percentage of sales, along with certain up-front fees such as territory fees, opening fees and termination fees.
Within its financial reporting, Shake Shack also discusses several non-GAAP metrics that it uses to evaluate performance. For example, "restaurant-level profit" is defined as Shack sales less Shack-level operating expenses, including food and paper costs, labor and related expenses, other operating expenses and occupancy and related expenses. "Restaurant-level profit margin" is that profit as a percentage of Shack sales. The company also refers to "EBITDA" and "Adjusted EBITDA" and provides definitions and reconciliations in its earnings materials and SEC filings, explaining that these measures are used internally to assess Shack performance, develop budgets and compare results over time.
Shake Shack’s growth strategy, as reflected in its public updates, includes expanding both company-operated and licensed Shacks in the United States and internationally. The company has described a total addressable market of more than 1,500 company-operated Shacks and has reported opening dozens of new company-operated and licensed locations in recent fiscal years. It also highlights partnerships with regional operators in certain markets, such as Maxim’s Caterers Limited in parts of Asia and Union MAK Corporation in Hawaii, to expand its licensed footprint while tailoring Shacks to local communities.
In addition to its in-restaurant experience, Shake Shack promotes the Shack App, a mobile ordering application on iOS and Android that allows guests to select a location, choose menu items, set a pickup time and receive made-to-order food timed to their arrival. The company positions this as a way to reduce wait times and streamline ordering while preserving the made-to-order nature of its menu.
Shake Shack’s common stock is listed on the New York Stock Exchange under the ticker symbol SHAK. The company files periodic reports, earnings releases and current reports on Form 8-K with the U.S. Securities and Exchange Commission. These filings provide details on Shack openings, system-wide sales, Shack sales, licensing revenue, restaurant-level profit, general and administrative expenses and other financial metrics, as well as updates on leadership changes and strategic initiatives.
Overall, Shake Shack represents a publicly traded restaurant concept that combines a focused menu of American classics with an emphasis on ingredient quality, hospitality and brand-building. Its disclosures underscore a dual growth path of company-operated and licensed Shacks, the use of defined operating and non-GAAP metrics to track performance, and an ongoing expansion across U.S. and international markets.