Company Description
Smartsheet Inc. (historically NYSE: SMAR) is described as a modern, AI‑enhanced enterprise‑grade work management platform. According to multiple company communications, Smartsheet is trusted by millions of people at companies across the globe, including approximately or over 85% of the Fortune 500 companies. The company is characterized as a category pioneer and market leader in collaborative and enterprise work management, providing a platform that helps organizations align people, work, and content so they can operate at scale and pursue complex, mission‑critical projects.
Smartsheet’s platform is presented as an enterprise work management hub where organizations can manage projects, aggregate and analyze complex data, automate workflows, and support both synchronous and asynchronous collaboration. Company materials state that customers use Smartsheet to run marketing campaigns, deliver and deploy diagnostic equipment across thousands of hospitals, build rockets, run numerous events across the globe, and manage other large‑scale initiatives. The platform incorporates AI‑enhanced user experiences and tools that help teams extract insights from their data, generate formulas, create text and summaries, and use an AI assistant to work more efficiently within Smartsheet.
Business focus and platform capabilities
Across its announcements, Smartsheet is consistently described as an enterprise work management and collaborative work management platform. It is used by organizations of many sizes, including a large share of Fortune 500 companies, to manage projects, programs, and processes. Company communications highlight that Smartsheet supports work such as marketing campaigns, service operations, and other complex, distributed projects where visibility, automation, and data‑driven decision‑making are important.
The platform is portrayed as central to how customers manage mission‑critical work. Smartsheet emphasizes capabilities for aggregating and analyzing complex data, automating workflows, and enabling collaboration across distributed teams. In public statements, the company notes that its tools help organizations achieve peak performance, foster innovation, and accelerate results by aligning people and information across teams and departments.
Use of AI and integrations
Smartsheet repeatedly describes itself as an AI‑enhanced or AI‑powered enterprise work management platform. Company materials explain that Smartsheet AI tools are designed to help enterprises quickly extract insights from their data, originate formulas to drive processes and automation, create text and summaries, and accomplish more in Smartsheet with the help of an AI assistant. These AI features are presented as practical tools built with customer needs, transparency, and efficiency in mind.
The company has also announced a connector that synchronizes data from Smartsheet into Amazon Q Business, a generative AI‑powered assistant. This connector allows Amazon Q Business customers to query their intelligent assistant for information about projects, programs, and processes managed in Smartsheet. According to Smartsheet, this helps reduce data silos by combining Smartsheet data with other enterprise systems, enabling unified search and analysis across a customer’s knowledge base.
Customer base and use cases
In its public communications, Smartsheet highlights that it is trusted by millions of users and a very high proportion of Fortune 500 companies. The platform is used globally across many industries and geographies. Examples cited by the company include running marketing campaigns, coordinating deployment of diagnostic equipment, supporting large‑scale engineering projects such as building rockets, and organizing events across the globe.
Smartsheet also publishes research on how teams work. For example, its Pulse of Marketing Report describes how marketing and creative professionals face pressure to demonstrate business impact and how access to high‑quality data, standardized processes, and technologies such as AI and work management platforms can help them show measurable results. In this context, Smartsheet positions its platform as a tool that can increase agility, improve visibility, and help teams demonstrate their contribution to business outcomes.
Recognition and market positioning
Smartsheet has been recognized in independent industry evaluations. The company reports that it was named a Leader in the Gartner Magic Quadrant for Collaborative Work Management, with the highest position in Ability to Execute for a second consecutive year. Smartsheet also notes its distinction as a Customers’ Choice in the Gartner Peer Insights Voice of the Customer for the Collaborative Work Management market, with a very high percentage of customers willing to recommend the platform, based on verified customer reviews.
These recognitions are cited by Smartsheet as evidence that large organizations depend on its platform to drive mission‑critical, enterprise‑scale projects, programs, and processes. The company also emphasizes that it is continuously updating its user experience and adding new features to support collaboration and help teams operate at their peak.
Corporate developments and ownership
Smartsheet announced that it entered into a definitive agreement to be acquired by funds managed by Blackstone and Vista Equity Partners in an all‑cash transaction. A subsequent announcement states that this acquisition has been completed in a transaction valued at approximately $8.4 billion. Following the closing, Smartsheet’s stock has ceased trading, and the company is no longer listed on the New York Stock Exchange. The company describes this as a take‑private transaction that allows it to invest with a long‑term horizon alongside its new owners.
In connection with this transaction, Smartsheet has communicated that it will not host certain earnings conference calls or provide financial guidance in the same way it did as a publicly listed company. However, the company continues to describe itself as an enterprise work management platform focused on delivering products and experiences for customers and partners worldwide.
Leadership and regional presence
Smartsheet has highlighted leadership appointments in areas such as partner strategy, corporate communications, and regional management. For example, it has announced a Managing Director for the Asia Pacific and Japan region, emphasizing a focus on growth and collaboration with customers and partners in that geography. Company communications also note that Smartsheet was founded in the United States and that it has users across many countries.
These leadership updates are presented as part of Smartsheet’s efforts to deepen its partner ecosystem, enhance communications, and support growth in key regions. They reflect the company’s emphasis on enterprise customers, partnerships, and global expansion of its work management platform.
Smartsheet and collaborative work management
In discussions of the collaborative work management market, Smartsheet cites external research indicating that this market is growing and that organizations are looking for tools that support flexible work, remote and hybrid arrangements, and integration with other business applications. Smartsheet positions its platform as a tool that can help streamline work tasks, provide control and visibility, enable automation, and support collaboration across fragmented value chains.
By presenting itself as a modern enterprise work management platform with AI‑enhanced capabilities, a large global user base, and recognition from independent analysts, Smartsheet frames its role as helping organizations manage complex work, improve productivity, and pursue large‑scale initiatives.
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SEC Filings
No SEC filings available for Smartsheet.