Company Description
Square is a technology company that makes commerce and financial services easy and accessible through an integrated ecosystem of data processing, hosting, and related services. The company develops hardware and software that help sellers run restaurant, retail, professional services, and other consumer-facing businesses, while also connecting to broader financial tools. Millions of sellers across the globe use Square to power their business operations and participate in the digital economy.
Founded in 2009 and headquartered in San Francisco, Square began by helping businesses accept card payments and has expanded into a broad commerce platform. According to company descriptions, Square offers point-of-sale software tailored for complex restaurant, retail, and professional services operations, as well as versatile e-commerce tools and embedded financial services and banking products. Its ecosystem also includes buy now, pay later functionality through Afterpay, staff management and payroll capabilities, and other services that work together to save sellers time and effort.
Square’s hardware and software are designed to support sellers across multiple industries. For food and beverage businesses, Square provides restaurant-focused tools such as Square for Restaurants, kitchen display systems, and features like bar tab preauthorization, loyalty programs, and integrations with delivery platforms. Restaurant operators can use Square to manage menus, pricing, inventory, staffing, and reporting from centralized dashboards, as illustrated by partnerships with brands such as Bambu Dessert Drinks and Cisco Brewers.
In retail, Square supports inventory management, omnichannel selling, and customer engagement. Company materials describe tools such as a Stock Overview hub, aging inventory reporting, bulk setup for online selling, and simplified transfer order tracking between locations. Square Handheld, a portable point-of-sale device with a barcode scanner and camera, is positioned to help retailers manage inventory and sales both in-store and online.
Square also serves services businesses, health and beauty providers, and other local enterprises. Features like invoicing, appointment booking, wait list automation, custom service packages, and commission tracking are designed to help these sellers manage complex operations while maintaining close relationships with their customers. Square’s research, including its Future of Commerce report, highlights how restaurants, beauty businesses, and retailers use technology, automation, and loyalty programs to improve efficiency and deepen customer relationships.
Financial services are a core part of Square’s offering. The company provides embedded banking products such as Square Checking, Savings, and Loans through Square Financial Services, Inc., a Utah-chartered industrial bank and Member FDIC. Sellers can receive payments into Square Checking, use Instant Payouts for certain delivery-platform revenues, and access lending products, with details and eligibility governed by Square’s banking partners and regulatory disclosures. Square also offers buy now, pay later capabilities through Afterpay, which is described as transforming how customers manage spending over time.
Square operates as part of the broader Block, Inc. ecosystem of brands, which includes Square, Cash App, Afterpay (known as Clearpay in the UK), TIDAL, Bitkey, and Proto. Block states that it builds technology to increase access to the global economy, with each brand unlocking different aspects of economic participation. Within this ecosystem, Square focuses on making commerce and financial services accessible to sellers, while other brands address consumer payments, music, bitcoin custody, and bitcoin mining.
Historically, the company’s Polygon description notes that Square’s services have included a full point-of-sale register with tools for accepting credit cards, inventory tracking, and small business financing, as well as pre-ordering tools for food and drinks and peer-to-peer money transfer services. It also notes that Square was founded in 2009 and is headquartered in San Francisco, with availability in the United States, Canada, and Japan and offices in several North American cities and Tokyo. While some of these geographic details may evolve over time, they provide context for Square’s early expansion.
Square’s role in the economy is illustrated by its presence across local businesses and global shopping events. Company data on Black Friday and Cyber Monday show that sellers using Block’s ecosystem of commerce tools process large volumes of transactions across in-store, online, mobile, and social channels. Square emphasizes that its tools help sellers adopt omnichannel strategies, manage discounts and promotions, and respond to changing consumer behavior.
In addition to product development, Square engages in marketing and educational initiatives. Campaigns such as the “Running a Restaurant Is No Joke” video series highlight the realities of running restaurants and how Square’s technology supports operators in balancing scalability and hospitality. The company also publishes research, such as its Future of Commerce report, to share insights on trends in restaurants, retail, and beauty, including the use of automation, loyalty programs, and AI-driven tools.
Square’s stock historically traded on the New York Stock Exchange under the ticker symbol SQ. Block, Inc. has announced that its Class A common stock ticker will change from “SQ” to “XYZ” on the NYSE and that a similar change will occur on the Australian Securities Exchange. The company has stated that this ticker change is connected to its name change to Block and its ecosystem of brands, and that the underlying listings and identifiers such as CUSIP and ISIN will remain in place.
Business model and services
Square’s business model centers on providing an integrated ecosystem of commerce and financial tools that sellers use to run their operations. This includes point-of-sale software, specialized industry modes, hardware devices, e-commerce tools, and embedded financial products. The company’s descriptions emphasize that these components are designed to work together, allowing sellers to manage payments, inventory, staff, banking, and analytics from unified interfaces such as Square Dashboard and Square Point of Sale.
For restaurants, Square offers features such as menu management, order routing, bar tab preauthorization, loyalty programs, and integrations with delivery platforms like DoorDash and Uber Eats. For retailers, the focus includes inventory tracking, stock aging reports, transfer order management, and omnichannel selling. For service and health and beauty businesses, Square highlights appointment booking, wait list automation, custom service packages, and commission tracking.
On the financial side, Square provides checking and savings accounts, debit cards, and lending products through its banking partners and Square Financial Services. Features like Instant Payouts for integrated delivery orders and ACH-based invoice payments into Square Checking are designed to address cash flow challenges for small and medium-sized businesses.
Position within Block, Inc.
Block, Inc. describes itself as a financial services platform that builds technology to increase access to the global economy. Within this framework, Square focuses on sellers and commerce, Cash App focuses on consumer money management, Afterpay/Clearpay provides buy now, pay later services, TIDAL supports artists as entrepreneurs, Bitkey offers a self-custody bitcoin wallet, and Proto provides bitcoin mining products and services. Block’s communications emphasize that these brands together are intended to help build a more open financial system.
Historical ticker information
The ticker symbol SQ has been associated with Block, Inc. and its Square ecosystem on the NYSE. Block has announced that, effective in January 2025, its Class A common stock will trade under the new symbol XYZ on the NYSE, with a corresponding change on the ASX. The company has indicated that shareholders do not need to take action for this change and that the listings themselves remain in place.
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No SEC filings available for Block.