Company Description
SolarWinds Corporation (NYSE: SWI) is a provider of simple, powerful, secure observability and IT management software for organizations managing modern, distributed, and hybrid network environments. The company states that its solutions are built to enable customers to accelerate digital transformation by giving IT teams a comprehensive and unified view across infrastructure, applications, databases, and services in hybrid and multi‑cloud environments.
According to multiple company disclosures, SolarWinds positions its software to serve organizations worldwide, regardless of type, size, or complexity. It consistently describes itself as a provider of observability, IT service management, application performance, and database management solutions. SolarWinds emphasizes engagement with IT service and operations professionals, DevOps and SecOps teams, and database administrators (DBAs) to understand the challenges of maintaining high‑performing and highly available hybrid IT infrastructures and applications. Insights from this user base, including its THWACK community, are used to shape product development and address customer needs.
Business focus and product areas
SolarWinds highlights a portfolio centered on observability, incident response, service management, database observability, and AI‑powered automation. The company has described a unified SolarWinds Platform that brings together observability, database, service management, security, and automation capabilities. This platform is designed to provide full‑stack observability and help identify and remediate issues, improve service delivery and reliability, and support productivity while aiming to reduce costs.
Within observability, SolarWinds references both SolarWinds Observability Self‑Hosted and SolarWinds Observability SaaS. The self‑hosted offering is described as helping organizations ensure availability and reduce remediation time across on‑premises and multi‑cloud environments by increasing visibility, intelligence, and productivity. The SaaS offering is described as delivering unified visibility for cloud‑native, on‑premises, and hybrid applications to help support service levels and user satisfaction.
In database management, the company highlights SolarWinds Database Observability, which it describes as helping keep data available and scalable while pinpointing root causes of performance issues. SolarWinds has also referenced a Universal Database License for its self‑hosted database observability products, Database Performance Analyzer and SQL Sentry, as part of its broader database monitoring and observability strategy.
SolarWinds also offers SolarWinds Service Desk, which it describes as a cloud‑based and AI‑powered IT service management platform. According to company materials, this platform is built to maximize productivity and accelerate resolution through capabilities such as automated runbook generation and data masking features intended to support governance and regulatory requirements for sensitive information.
Hybrid IT, security, and government focus
The company repeatedly emphasizes support for hybrid and multi‑cloud IT environments. It states that its software is intended to help customers manage increasingly complex hybrid and multi‑cloud environments, accelerate modernization and cloud migration initiatives, and drive automation. SolarWinds also describes its integrated portfolio as addressing challenges such as alert overload, data silos, and lengthy incident resolution processes by correlating alerts, improving decision‑making, and accelerating issue resolution.
SolarWinds reports that it serves public sector customers and has developed offerings for government environments. For example, the company has announced that SolarWinds Observability Self‑Hosted for Federal Government v2024.2 completed the U.S. Department of Defense Information Network Approved Product List (DoDIN APL) evaluation process and achieved Common Criteria Evaluation Assurance Level 2+ and FIPS 140‑2 certifications. The company states that this version is approved for procurement and deployment on U.S. Department of Defense networks and is designed to help optimize performance, ensure availability, and accelerate remediation across hybrid IT environments from behind the firewall.
SolarWinds notes that its government‑focused platform includes modules such as Network Performance Monitor, Log Analyzer, Server & Application Manager, IP Address Manager, User Device Tracking, VoIP & Network Quality Manager, Network Configuration Manager, NetFlow Traffic Analyzer, Virtualization Monitor, Server Configuration Monitor, Storage Resource Monitor, and Web Performance Monitor. It also highlights built‑in automated compliance reports intended to align with requirements from authorities such as DISA STIG, FISMA, and NIST, and references additional certifications and approvals relevant to U.S. government use.
AI, automation, and incident response
SolarWinds describes its portfolio as increasingly AI‑enabled. The company refers to SolarWinds AI and AIOps capabilities that power features such as Log Insights, Root Cause Assist, and AI Query Assist. Log Insights is described as surfacing critical insights from large volumes of log data by identifying patterns, anomalies, and trends that may indicate issues. Root Cause Assist is described as using AI to help identify underlying causes of performance problems by analyzing data and providing contextual insights. AI Query Assist, in tech preview for database observability, is described as analyzing query patterns and suggesting query rewrites to improve efficiency.
In incident response, SolarWinds has announced an agreement to acquire Squadcast, which it describes as a customer‑focused incident response solution that unites on‑call alerting, incident response, and Site Reliability Engineering (SRE) workflows. The company states that Squadcast brings AI‑powered alert isolation, on‑call management, multi‑source alert correlation, standardized runbooks, status pages, and integrations with collaboration tools such as Microsoft Teams and Slack. SolarWinds positions this acquisition as a way to integrate intelligent incident response into the SolarWinds Platform to further support operational resilience.
Customer and partner engagement
SolarWinds repeatedly highlights its engagement with technology professionals through its THWACK community and other channels. It states that continuous interaction with IT service and operations professionals, DevOps and SecOps professionals, and DBAs informs its understanding of customer challenges and guides product development. The company also emphasizes its partner ecosystem, noting that it operates a SolarWinds Partner Program that is updated annually and focuses on partner profitability, partner capabilities, and tools such as an enhanced partner portal, growth incentives in observability, database, and IT service management, and certification programs for services partners.
SolarWinds notes that it works with partners across regions and hosts partner summits to connect partners with its product portfolio and leadership. The company describes its partner initiatives as supporting digital transformation and innovation efforts for shared customers.
Corporate and capital markets context
SolarWinds common stock trades on the New York Stock Exchange under the symbol SWI. The company has been included in the S&P SmallCap 600 index, and S&P Dow Jones Indices has announced that SolarWinds will be removed from that index and replaced by Enact Holdings, with the change tied to a pending acquisition of SolarWinds by Turn/River Capital. SolarWinds has disclosed that it entered into a definitive agreement to be acquired by Turn/River Capital in an all‑cash transaction, and that upon completion of the transaction its common stock is expected to cease trading on the New York Stock Exchange and the company will become privately held. These disclosures describe the transaction as subject to regulatory approvals and customary closing conditions.
SolarWinds has also reported financial results and discussed a subscription‑first strategy and ongoing innovation on the SolarWinds Platform. In connection with the pending acquisition, the company has indicated that it will not provide financial outlook for a future period and has adjusted its approach to earnings calls.
Position within information technology and data processing
Within the broader information sector, SolarWinds is classified in data processing, hosting, and related services and describes itself as focused on hybrid IT management and observability. Its disclosures consistently emphasize hybrid and multi‑cloud environments, operational resilience, digital transformation, and the need to manage complex IT ecosystems. The company highlights challenges such as alert overload, fragmented data, and complex incident response workflows, and positions its integrated software portfolio as addressing these areas through observability, IT service management, incident response, and AI‑driven automation.
Frequently asked questions about SolarWinds (SWI)
Below are common questions investors and observers may have about SolarWinds, based on the company’s own descriptions and public announcements.
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