Company Description
Tuya Inc. (NYSE: TUYA; HKEX: 2391) is an AI cloud platform service provider focused on bringing artificial intelligence into everyday life. The company describes its mission as building an AI or AIoT developer ecosystem and enabling everything to be smart. Tuya has developed a purpose-built AI cloud platform with cloud and generative AI capabilities that supports developers of smart devices, commercial applications, and industry solutions.
According to its public statements, Tuya’s platform delivers offerings categorized as Platform-as-a-Service (PaaS), Software-as-a-Service (SaaS), and smart solutions. Through these offerings, Tuya supports brands, OEMs, AI agents, system integrators, and independent software vendors that build and operate smart devices and intelligent applications. The company emphasizes an open and neutral ecosystem that follows principles such as green and low-carbon operation, security, high efficiency, agility, and openness.
AI developer platform and ecosystem
Tuya reports that it has activated a global developer community through its AI developer platform. This platform standardizes and modularizes device connectivity, data communication, and operations management, allowing developers to focus on AI capabilities and application logic. Tuya highlights that developers have created thousands of AI agents on its platform, with large volumes of daily AI interactions across different scenarios.
The company also references its TuyaOpen open-source framework and AI Agent development platform, which are designed to integrate multimodal AI capabilities and reduce barriers to AI development. These tools are used to build what Tuya calls Physical AI solutions, where AI cognition and decision-making are tightly connected to real-world devices and spaces.
Physical AI and smart devices
Tuya describes itself as providing Physical AI solutions for smart devices, commercial applications, and industry developers. Physical AI, in the company’s terminology, refers to AI that operates across cloud, edge, and device layers, combining perception, cognition, and execution in physical environments. Tuya’s platform supports smart devices and intelligent spaces by connecting AI engines with sensors, cameras, and other hardware through cloud services and IoT communication.
In its news releases, Tuya presents examples of how Physical AI is applied. The company has announced Hey Tuya, described as a Super AI Life Assistant built on a multi-agent collaborative architecture. Hey Tuya is intended to coordinate with smart devices and equipment across home, office, and other daily scenarios, and is built on Tuya’s proprietary Physical AI Engine (PAE). PAE incorporates components such as an AI-Device Real-Time Network, real-time communication, conversational AI, vision AI, IoT intelligence, long-term memory technology, and orchestration agents that connect perception to execution in intelligent spaces.
AI companions and robotics
Tuya also showcases its work in AI companionship and robotics. At CES 2026, the company unveiled Aura, described as an AI-powered pet companion robot. Aura is presented as an example of Physical AI applied to pet care, combining modules for voice interaction, feeding, play, robotic mobility, and docking, while integrating generative AI capabilities. Tuya states that Aura can interpret pet behavior and sounds to infer emotional states, interact through play and treats, capture photos and videos, and navigate the home using AI-based navigation and object recognition.
In addition, Tuya has announced a strategic partnership with Robopoet to develop a cellular version of an AI companion called Fuzozo. In this collaboration, Tuya’s AI Developer Platform and global cloud infrastructure are used to provide standardized connectivity and data services, enabling an AI companion that is designed to remain connected through cellular networks in mobile scenarios.
Cloud platform, security, and global infrastructure
Tuya describes its cloud platform as globally distributed, with data centers positioned to support rapid response and operational stability. In discussions on AI and cybersecurity, the company has highlighted initiatives such as obtaining international third-party security certifications, forming a dedicated security team, and implementing data anonymization measures to support privacy protection.
Tuya’s participation in industry forums on AI and cyber governance emphasizes its view that AI security requires collaboration between enterprises, academia, and policymakers. The company presents its practices as examples of how AI can be deployed while addressing cybersecurity and data protection considerations.
Developer and partner ecosystem
Through its AI and AIoT developer platforms, Tuya reports that it has attracted a large number of registered developers across many countries and regions. The company works with brands, OEMs, AI agents, system integrators, and independent software vendors, and also engages with universities, engineering communities, maker spaces, incubators, cloud developer communities, and other partners. Tuya positions this ecosystem as a way to accelerate the adoption of AI-enabled devices and intelligent spaces.
In public events such as Tuya Developer Day at CES, the company has brought together representatives from global cloud providers and connectivity organizations to discuss topics including multimodal AI, AI-native devices, interoperability, and connectivity standards. These activities underline Tuya’s focus on interoperability and collaboration in the AI and IoT domains.
Business segments and financial reporting
In its financial communications, Tuya breaks out revenue into PaaS, SaaS and others, and smart solution categories. PaaS revenue relates to its platform services for smart devices and applications, SaaS and others revenue relates to cloud software products and related services, and smart solution revenue relates to smart devices with integrated intelligent software capabilities. The company also reports metrics such as the number of PaaS customers, premium PaaS customers, dollar-based net expansion rate of PaaS, and counts of registered AI developers.
Tuya states that it focuses on software products with what it describes as compelling value propositions while maintaining cost efficiency. It also emphasizes disciplined cost management, operating leverage, and maintaining a substantial position in cash, cash equivalents, time deposits, and treasury securities.
Stock listing and regulatory reporting
Tuya’s American Depositary Shares trade on the New York Stock Exchange under the symbol TUYA, and the company is also listed on The Stock Exchange of Hong Kong Limited under the code 2391. As a foreign private issuer, it files reports on Form 20-F and Form 6-K with the U.S. Securities and Exchange Commission. These filings include interim reports, announcements of financial results, updates on share capital movements and share buybacks, and other corporate disclosures.
Through its combination of AI cloud services, Physical AI solutions, developer tools, and global ecosystem partnerships, Tuya positions itself as an AI cloud platform service provider supporting smart devices, intelligent spaces, and AI companions across consumer and commercial scenarios.