Company Description
Wheels Up Experience Inc. (NYSE: UP) is a provider of on-demand private aviation in the United States. The company focuses on connecting private flyers to a large, diverse fleet of aircraft and to a global network of safety-vetted charter operators. According to company disclosures, Wheels Up emphasizes safety and service and enables customers to access charter and membership programs through digital channels such as the Wheels Up app and website.
The company operates in the private aviation services sector, within the broader transportation and warehousing industry. Its offerings are delivered through a mix of programmatic and charter options that make use of both owned and leased aircraft and an asset-light charter model. Wheels Up has described its business as operating through a single reportable segment focused on private aviation services, with the majority of its revenue generated in the United States.
Private aviation and membership programs
Wheels Up offers membership-based access to private aviation, along with on-demand charter services. Members and customers can search, book, and fly using the company’s digital platforms. The company has introduced a premium offering called Wheels Up Signature Membership, which is described as a tailored private aviation solution providing guaranteed nationwide access to its premium fleet of Embraer Phenom 300 series and Bombardier Challenger 300 series aircraft. Signature Membership is positioned to offer choice and flexibility for individual and corporate private fliers.
Under this membership portfolio, customers can choose between different access plans. A Dynamic Plan is designed for private fliers who prioritize flexibility and value, with dynamic, market-driven pricing based on factors such as seasonality, day of week, and destination. A Fixed Plan is tailored to leisure or corporate fliers who value consistency and predictability of competitive fixed hourly rates. Both plans allow members to use funds on deposit and unlock additional privileges based on flight volume and deposit size, as described in company announcements.
Fleet modernization and operational focus
Wheels Up has outlined a fleet modernization strategy centered on scaling its fleet of Bombardier Challenger 300 series and Embraer Phenom 300 series jets. Company communications state that these aircraft are being integrated into its programmatic offering and are expected to make up a growing share of its controlled fleet over time. The company has also discussed simplifying its fleet by retiring certain legacy aircraft types from revenue service while continuing to honor membership terms during transition periods.
As part of this strategy, Wheels Up has entered into a sale-leaseback transaction for a portion of its Challenger and Phenom fleets. An indirect subsidiary agreed to sell specified Challenger 300 series and Phenom 300 series aircraft to a trustee and concurrently enter into long-term operating leases for those aircraft. According to an 8-K filing, this structure allows Wheels Up to retain and operate the aircraft in its controlled fleet with no anticipated operational impact to members and customers, while also providing cash proceeds and additional borrowing capacity intended to support planned acquisitions of additional Challenger and Phenom aircraft.
The company has reported that it is implementing initiatives aimed at improving productivity and efficiency, including cost reduction actions expected to generate annualized cash cost savings once fully implemented. It has also highlighted operational metrics such as completion rate and on-time performance as indicators of reliability, noting improvements in these measures during its business transformation.
Strategic partnership with Delta Air Lines
Wheels Up has a strategic partnership with Delta Air Lines that connects private aviation with commercial air travel. Company materials describe this relationship as providing customers with commercial travel benefits and the ability to combine Delta’s commercial network with Wheels Up’s private aviation offerings. Through this partnership, members may receive Delta SkyMiles status benefits, can apply funds on deposit toward certain Delta ticket purchases, and can access discounts on select Delta fares when booking through Wheels Up, as described in company announcements.
The partnership also extends to corporate membership fund sales, where Delta’s corporate and travel agency customers have been cited as important contributors to demand for Wheels Up’s offerings. The company has reported strong growth in corporate Membership Fund sales and has emphasized cross-selling initiatives between Wheels Up and Delta as a driver of on-demand charter growth.
End-to-end travel and digital capabilities
Wheels Up positions itself as offering connected travel experiences that span private and commercial aviation. The company has announced a capability that allows members to self-book Delta Air Lines commercial flights directly through the Wheels Up member web portal. Through this feature, members can search Delta flights, view options and pricing, and complete bookings in a digital flow using existing Wheels Up Funds to purchase commercial tickets. After booking, members can manage their reservations through Delta’s own channels.
This integration is described by the company as enabling journeys that combine Delta’s global reach with the convenience of private aviation, including the ability to connect premium cabin commercial flights to private flights serving regional airports. Wheels Up characterizes this approach as reflecting how its members travel by combining different modes within a single, connected travel ecosystem.
Customer experience and in-flight services
In addition to aircraft and network capabilities, Wheels Up has announced initiatives focused on the onboard experience. The company has entered into a strategic partnership with AtYourJet and Chef Robert Irvine to enhance in-flight dining. This collaboration introduces a digital ordering platform and chef-curated menus for private jet catering, with a complimentary menu for Signature Members and additional menu options available in selected markets. The program is intended to provide restaurant-style cuisine and tailored hospitality on board, and is described as part of a broader effort to elevate the premium experience for members and charter flyers.
Wheels Up has also highlighted the installation of high-speed satellite Wi-Fi across its modernized fleet. The company has begun equipping Embraer Phenom 300 aircraft with the Gogo Galileo HDX satellite Wi-Fi system and has stated that this upgrade is expected to extend across its Phenom and Challenger fleets. According to company statements, this connectivity is designed to provide high bandwidth, low latency, global coverage, and support for live streaming and voice telephony, reflecting expectations of both corporate and leisure private aviation travelers for seamless connectivity.
Capital structure, investors, and listing status
Wheels Up trades on the New York Stock Exchange under the symbol UP. An 8-K filing dated December 17, 2025, notes that the company received a notice from the NYSE that its average closing price per share over a consecutive 30 trading-day period had fallen below the $1.00 minimum required for continued listing under Section 802.01C of the NYSE Listed Company Manual. The notice provides a six-month cure period during which the company can regain compliance by meeting specified closing price and average price conditions. The company has indicated that it may use a reverse stock split, previously authorized by stockholders within a defined ratio range, as one potential method to regain compliance, subject to approval by the Board of Directors. The notice does not have an immediate impact on the listing of the common stock, which continues to trade on the NYSE under the symbol “UP” with a “.BC” designation indicating below-compliance status.
The company has also described capital-raising activities and investor arrangements. An 8-K filing details an at-the-market equity offering program through which Wheels Up may sell shares of its Class A common stock up to a specified aggregate sales price via designated sales agents. Another 8-K discusses an amendment to an Investment and Investor Rights Agreement with lead investors including Delta Air Lines, CK Wheels LLC, and Cox Investment Holdings LLC, as well as additional investors. Under this amendment, lead investors agreed to extend lock-up restrictions on their shares through May 22, 2026, and additional investors agreed to extend lock-up restrictions on a portion of their shares through January 2, 2026, subject to specified exceptions and conditions. Company communications state that these lock-up extensions cover a substantial majority of outstanding shares and are presented as a sign of investor support for the company’s transformation strategy.
Business transformation and focus areas
Wheels Up has described its activities as part of a multi-year business transformation. Key elements highlighted in company communications include:
- Fleet transition to Bombardier Challenger 300 series and Embraer Phenom 300 series aircraft as core premium fleet types.
- Introduction of the Wheels Up Signature Membership to provide programmatic access to the modernized fleet and to deepen engagement with high-value individual and corporate customers.
- Efficiency, productivity, and overhead cost reduction initiatives expected to generate significant annualized run-rate cost savings once fully implemented.
- Focus on operational metrics such as completion rate, on-time performance, and aircraft utilization as indicators of reliability and efficiency.
- Equity capital raising and sale of non-core services businesses to support fleet modernization and streamline operations.
Throughout these disclosures, the company emphasizes a goal of building a resilient business model aimed at sustainable future profitability, while maintaining service to members and customers. Wheels Up also notes that it provides cargo services to a range of clients, including individuals and government organizations, alongside its passenger-focused private aviation offerings.
Geographic and industry context
Wheels Up describes itself as a leading provider of on-demand private aviation in the U.S., operating within the nonscheduled chartered passenger air transportation industry. It also references a global charter business and a global network of safety-vetted charter operators, which support international and long-range travel needs. Within the transportation and warehousing sector, the company’s focus is on flexible, membership-based and charter-based access to private aircraft, combined with integration into commercial airline networks through its partnership with Delta Air Lines.