Company Description
Yext, Inc. (NYSE: YEXT) operates in the information sector as a software publisher focused on digital presence and brand visibility. According to company disclosures, Yext describes itself as a brand visibility platform and a digital presence platform for multi-location brands. Its technology is built for a world where discovery and engagement happen across AI search, traditional search engines, social media, websites, review sites, and direct communications.
The company states that its platform is powered by over 2 billion trusted data points and a suite of integrated products. These capabilities are designed to give brands clarity and control over how their information appears across digital channels, and to help turn digital presence into a competitive advantage. Yext reports that thousands of brands rely on its software to remain visible and to support growth.
Business model and platform focus
Yext is classified as a software publisher and indicates that it generates a significant portion of its revenue from subscription services. Its platform brings brand data into a central system so that organizations can manage information consistently across multiple endpoints. Company materials describe the use of AI and machine learning technology to power the knowledge behind customer engagement, automate workflows at scale, and deliver cross-channel insights that support data-driven decisions.
Historically, Yext has also described its offering as a knowledge engine platform that lets businesses manage their digital knowledge in the cloud and synchronize that information to a broad network of services. This includes major search and mapping platforms and other digital services where consumers look for business information. The company characterizes digital knowledge as structured information that a business wants to make publicly accessible.
Brand visibility and AI search
Recent company communications emphasize Yext’s role in the AI search era. The platform is positioned to help brands perform across AI assistants, conversational AI tools, and traditional search experiences. Yext highlights that discovery now happens across AI-generated answers, local listings, reviews, social platforms, and third-party sites, and that marketers often lack clear benchmarks and signals for visibility in this environment.
Yext has launched initiatives such as Yext Research, which uses advanced modeling and a continuously refreshed stream of data to analyze how digital visibility is shifting. The company reports that this program is intended to provide marketers and SEO leaders with signals, benchmarks, and trends that explain what is changing in search, why it matters, and where brands may want to focus their efforts.
Digital presence for multi-location brands
In several announcements, Yext describes itself as a digital presence platform for multi-location brands with thousands of customers worldwide. With one central platform, brands can deliver consistent, accurate, and engaging experiences and connect with customers across the digital world. The company notes that its technology supports use cases spanning SEO, websites, social media, and reputation management, with the goal of making digital presence a differentiator.
Yext also discusses products and capabilities oriented around local and location-level data. Company research highlights that AI citations in tools such as ChatGPT, Gemini, and Perplexity are heavily influenced by sources brands already manage, such as websites, listings, and reviews. This reinforces Yext’s focus on structured, machine-readable data that can be distributed to the sources AI and search systems rely on.
Data, insights, and operating metrics
Yext regularly reports operating metrics such as annual recurring revenue (ARR), dollar-based net retention rates, remaining performance obligations, and free cash flow. The company explains that ARR is used to assess the performance of its recurring revenue business model, while net retention and gross retention rates help evaluate customer expansion, contraction, and churn over time.
In its financial communications, Yext also uses non-GAAP financial measures, including non-GAAP gross profit, non-GAAP operating expenses, non-GAAP net income, and Adjusted EBITDA. The company provides reconciliations to GAAP measures and states that these metrics are intended to help users evaluate operating performance, profitability relative to revenue, and liquidity. Yext notes that these non-GAAP measures exclude items such as stock-based compensation, certain acquisition-related costs, amortization of acquired intangibles, asset impairments, and strategic transaction costs, depending on the period and definition.
Capital structure and strategic activity
Yext has disclosed the use of share repurchase programs and a senior secured term loan facility. For example, the company reported a $200 million debt facility with funds and accounts managed by BlackRock, replacing a prior revolving credit facility and intended to support growth initiatives and strategic acquisitions. The company has also referenced acquisitions such as Hearsay Systems and Places Scout in the context of revenue growth and expanded capabilities.
In addition, Yext’s Board of Directors formed a Special Committee of independent directors to evaluate a non-binding proposal from its Chief Executive Officer and Chairman to acquire all outstanding shares not already owned by him. The company has stated that there can be no assurance that this proposal will result in any transaction, or that any transaction will be approved or completed.
Regulatory reporting and exchange listing
Yext files reports with the U.S. Securities and Exchange Commission, including Forms 8-K related to quarterly financial results and material events. These filings reference the company’s principal executive offices in New York, New York, and confirm that Yext’s common stock trades on the New York Stock Exchange under the ticker symbol YEXT.
Frequently asked questions (FAQ)
- What does Yext, Inc. do?
Yext, Inc. develops and sells software in the information sector as a software publisher. The company describes its offering as a brand visibility and digital presence platform that helps organizations manage and optimize how their information appears across AI search, traditional search, social media, websites, and other digital channels. - How does Yext describe its platform?
Yext refers to its platform as a brand visibility platform and a digital presence platform for multi-location brands. It is powered by over 2 billion trusted data points and a suite of integrated products designed to give brands clarity, control, and confidence across digital channels. - What technologies does Yext say it uses?
The company states that its platform uses AI and machine learning technology to power the knowledge behind customer engagement, automate workflows at scale, and provide cross-channel insights that support data-driven decision-making. - How does Yext relate to AI search?
Yext positions itself for the AI search era by focusing on structured, accurate, and consistent data that can be used by AI assistants and conversational AI tools. Company research indicates that most AI citations come from sources brands already control, such as websites, listings, and reviews, which aligns with Yext’s emphasis on managing digital presence. - What is Yext Research?
Yext Research is a company initiative that uses advanced modeling and a large stream of data to analyze how digital visibility is changing. It aims to give marketers and SEO professionals signals, benchmarks, and trends about how brands are discovered and trusted across search and AI-driven experiences. - How does Yext describe its customer base?
Yext reports that it serves thousands of customers worldwide, particularly multi-location brands that need to manage digital presence and brand visibility across many endpoints and platforms. - What financial metrics does Yext emphasize?
The company highlights metrics such as annual recurring revenue (ARR), dollar-based net retention rates, remaining performance obligations, free cash flow, non-GAAP net income, and Adjusted EBITDA. It explains how these measures are calculated and why they are used alongside GAAP metrics. - Is Yext currently subject to any acquisition proposals?
Yext has disclosed that its Chief Executive Officer and Chairman submitted a non-binding proposal to acquire all outstanding shares not already owned by him at a specified cash price per share. A Special Committee of the Board is evaluating this proposal and any other potential strategic alternatives, and the company has stated that there is no assurance any transaction will occur. - On which exchange does Yext trade and under what symbol?
Yext’s common stock trades on the New York Stock Exchange under the ticker symbol YEXT. - Where is Yext headquartered according to its SEC filings?
SEC filings list Yext’s principal executive offices in New York, New York.