Company Description
Zhibao Technology Inc. (NASDAQ: ZBAO) is an InsurTech company in the financial services sector that focuses on digital insurance brokerage services in China. Through its operating entities, referred to as the Zhibao China Group, the company applies technology, data and platform-based tools to the insurance brokerage value chain. Zhibao describes its business as centered on a 2B2C (to-business-to-customer) digital embedded insurance model, which it states it pioneered in China, and it classifies itself as a high-growth provider of digital brokerage services.
The company’s core model is to embed insurance into existing business ecosystems. Zhibao China Group launched what it describes as the first digital insurance brokerage platform in China in 2020, built on a proprietary PaaS (Platform as a Service) architecture. According to the company, this platform supports the design, distribution and servicing of digital insurance products that are integrated into partner business channels and delivered to end customers.
Business model and operations
Zhibao states that its primary business is digital insurance brokerage, supported by a 2B2C digital embedded insurance framework. The company works with what it calls B channels (business channels), which include various business platforms and partners across different industries. Through these B channels, Zhibao offers embedded insurance products to C-end customers (end users). The company reports that these B channels are distributed across diverse market segments and are a key component of scaling its embedded model.
In its description, Zhibao notes that it has developed over 40 proprietary digital insurance solutions that address different scenarios in multiple industries, including travel, sports, logistics, utilities and e-commerce. These solutions are delivered and managed through its digital brokerage platform. Zhibao indicates that it acquires and analyzes customer data and uses big data and AI technology to iterate and enhance its digital insurance solutions, with the goal of aligning products with evolving customer preferences.
Beyond brokerage, Zhibao also provides Managing General Underwriter (MGU) services to insurance companies. According to the company, these MGU services can include product design, underwriting, reinsurance, claims and risk control within specific product or market segments. The MGU function is described as one of the core parts of its business model, and the company has stated that its existing MGU team and business are being integrated into certain joint venture structures focused on health and medical insurance.
Digital embedded insurance and B/C channel reach
The 2B2C embedded model is central to how Zhibao characterizes its operations. The company reports that it works with a large number of B channels and that these channels span various industries and sectors. Through these channels, Zhibao states that it has reached and served tens of millions of end customer users. Management commentary in its public communications links revenue growth to the expansion of B channels and the acceptance of its 2B2C model, as well as to demand for its digital brokerage platform and insurance solutions.
According to the company’s own descriptions, Zhibao’s embedded approach allows insurance products to be integrated into existing business platforms, where end customers can access coverage in the context of other services. Zhibao frames this as a way to grow its digital brokerage revenues and to diversify its revenue base within the insurance value chain.
Technology platform and data use
Zhibao emphasizes that its brokerage platform is powered by a proprietary PaaS and that it relies on big data and AI to support product development and refinement. The company states that it acquires and analyzes customer data and uses this information to continually adjust and improve its digital insurance solutions. This iterative process is described as helping the company stay aligned with new trends and customer preferences in the Chinese insurance market.
The company also highlights its use of technology in risk management and product design, particularly within its MGU and health-related initiatives. In public materials, Zhibao links its technology capabilities to its ability to support embedded insurance offerings across multiple industries and to manage complex product structures, including those in the medical insurance space.
Reinsurance and Zhibao Labuan
Zhibao has established a wholly owned subsidiary, Zhibao Labuan Reinsurance Company Limited (Zhibao Labuan), incorporated in Malaysia. According to company disclosures, Zhibao Labuan was founded in April 2025 and received a general reinsurance license from the Labuan Financial Services Authority (LFSA) in July 2025. The company has also reported that Zhibao Labuan received a Financial Strength Rating of B+ (Good) and a Long-Term Issuer Credit Rating of "bbb-" (Good) from AM Best, with a stable outlook.
In its own description, Zhibao states that Zhibao Labuan was created to reinsure a share of business produced by the company’s operating entities in China, including Sunshine Insurance Brokers and Zhibao Health. The company also notes that this reinsurance subsidiary is intended to enable it to access an additional revenue stream through reinsurance premiums and potential underwriting profits related to reinsured policies. Zhibao has indicated that Zhibao Labuan operates alongside its digital embedded brokerage, MGU and risk management units, and that the parent company remains primarily an insurance brokerage business.
Health and medical insurance initiatives
Zhibao has disclosed several initiatives related to health and medical insurance. Through its wholly owned subsidiary Zhibao Health, the company announced the launch of the "Ren Ren Kang Yue" medical insurance product in collaboration with the People’s Insurance Company of China (PICC). This product is described as a middle-market medical insurance offering designed for urban residents within a defined age range in China, with features such as direct billing and access to specific types of hospital wards and selected private providers, positioned at price points intended to be accessible to young professionals and families. The product is distributed through PICC’s nationwide sales network, Zhibao’s subsidiary Sunshine Insurance Brokers, and additional third-party channels and platforms.
The company has also formed a joint venture, Shanghai Zhibao Yingshi Health Technology Co. Ltd (Zhibao Yingshi), with a partner active in the mid-end medical insurance space in China. Under the relevant cooperation framework agreement, Zhibao’s Chinese operating entity agreed to hold a majority equity interest in Zhibao Yingshi. Zhibao has stated that it will contribute its strengths and resources to this joint venture by providing reinsurance, brokerage, medical network and risk management services, and that its existing MGU team and business will be merged into the joint venture.
Strategic partnerships and joint ventures
In addition to its health-related ventures, Zhibao has described other collaborative initiatives. The company has signed an agreement to collaborate on establishing a joint venture company referred to as Zhongfang JV with Beijing Zhongfang Hongchuang Technology Company Limited, a wholly owned subsidiary of the China Disaster Prevention Association, and Guangzhou Ruiling Intelligent Technology Co. Ltd. According to Zhibao, the purpose of this joint venture is to develop an "Insurance + Technology + Service" model and deepen cooperation in the field of risk reduction services across China.
Zhibao has also reported that its subsidiary, Zhibao China, agreed to acquire a 51% equity interest in Zhonglian Jinan Insurance Brokers Co., Ltd. (Zhonglian) pursuant to a share purchase agreement, and that this equity ownership was acquired, subject to installment arrangements and potential adjustments. The company links such acquisitions and partnerships to its efforts to diversify its revenue base, expand its B channels and strengthen its presence in various insurance segments.
Capital markets and financing arrangements
Zhibao Technology Inc. is a Cayman Islands exempted company whose Class A ordinary shares trade on Nasdaq under the symbol ZBAO. The company has disclosed that it entered into an Equity Purchase Agreement with Hudson Global Ventures, LLC to establish an equity line of credit facility. Under this arrangement, Hudson agreed to purchase up to a specified aggregate limit of the company’s Class A ordinary shares over a defined commitment period, subject to conditions and pricing formulas based on market prices and trading volumes. The company also entered into a related Registration Rights Agreement and a Financing Consulting Agreement with a consultant, under which it agreed to issue shares and pay a percentage of cash proceeds from certain financings.
These financing structures, as described in the company’s filings, are intended to provide access to capital through periodic issuances of Class A ordinary shares, subject to regulatory and contractual conditions. The company has also addressed material weaknesses in internal control over financial reporting in its registration statements and annual report, noting areas such as personnel with U.S. GAAP expertise and IT logical access security.
Regulatory and listing considerations
Zhibao has reported that it received a Nasdaq deficiency notice related to a delay in filing its annual report on Form 20-F for a specified fiscal year. According to the company, this notice indicated non-compliance with Nasdaq Listing Rule 5250(c)(1), which requires timely filing of periodic financial reports. Zhibao has stated that the notice did not have an immediate effect on the listing of its Class A ordinary shares and that the shares continued to trade under the symbol ZBAO. The company has also outlined the timelines and process for submitting a plan to regain compliance and the potential for an exception period.
In its communications, Zhibao has indicated that it is working to complete its required filings and has referenced earnings calls and investor webinars where management discusses financial and operational performance, guidance and strategic plans. The company has also disclosed changes in its independent registered public accounting firm and described the engagement of a new auditor, including prior work by that auditor with an acquired insurance brokerage entity.
Management, governance and subsidiaries
Public filings and press releases describe several key roles within Zhibao’s leadership and its operating structure. The company references executives responsible for operations, marketing and actuarial functions, and notes that some of these individuals previously held roles within its Chinese operating entities. Zhibao’s filings describe employment agreements for certain executives at subsidiaries such as Sunshine Insurance Broker (Shanghai) Co., Ltd. and Zhibao Technology Co., Ltd. (Zhibao China), including terms related to base salary, bonuses, benefit participation, and restrictive covenants on non-competition, non-solicitation and confidentiality.
The company’s structure includes multiple subsidiaries and affiliated entities, such as Sunshine Insurance Brokers, Zhibao Health, Zhibao Labuan and majority-owned or joint venture companies like Zhonglian and Zhibao Yingshi. These entities are referenced in connection with brokerage operations, health insurance product development, reinsurance activities and channel expansion.
Industry focus and market positioning
Zhibao operates within the insurance brokers industry and the broader financial services sector, with a stated emphasis on InsurTech. The company positions itself as a high-growth digital insurance brokerage business that integrates technology, data analytics and platform-based distribution. Its public statements highlight its focus on embedded insurance, digital platforms, MGU capabilities, reinsurance through Zhibao Labuan, and health and medical insurance collaborations.
According to its own descriptions, Zhibao’s role in the insurance ecosystem spans brokerage, product design, risk management and reinsurance for specific segments. The company links its growth to the expansion of B channels, increased acceptance of its 2B2C model, strategic partnerships, mergers and acquisitions, and investments in its sales force and technology platform.
Frequently asked questions (FAQ)
- What does Zhibao Technology Inc. do?
Zhibao Technology Inc. is an InsurTech company whose operating entities in China provide digital insurance brokerage services. The company focuses on a 2B2C digital embedded insurance model, embedding insurance products into partner business platforms and delivering them to end customers. - How does Zhibao’s 2B2C digital embedded insurance model work?
According to the company, the 2B2C model involves working with B channels (business partners across various industries) to embed insurance products into their platforms, which are then accessed by C-end customers. This structure is intended to scale digital insurance distribution through existing business ecosystems. - What role does technology play in Zhibao’s business?
Zhibao states that its brokerage platform is powered by a proprietary PaaS and that it uses big data and AI to acquire and analyze customer data. This information is used to iterate and enhance its digital insurance solutions and to align products with customer preferences. - What types of digital insurance solutions has Zhibao developed?
The company reports that it has developed over 40 proprietary digital insurance solutions that address different scenarios in industries such as travel, sports, logistics, utilities and e-commerce. These solutions are delivered through its digital brokerage platform within its embedded model. - What are Zhibao’s MGU services?
Zhibao provides Managing General Underwriter (MGU) services to insurance companies. According to the company, these services can include product design, underwriting, reinsurance, claims and risk control within specific product or market segments, and are considered a core part of its business model. - What is Zhibao Labuan and why is it important?
Zhibao Labuan Reinsurance Company Limited is a wholly owned subsidiary incorporated in Malaysia. The company states that it was founded in April 2025, received a general reinsurance license in July 2025, and obtained B+ (Good) and "bbb-" (Good) ratings from AM Best. Zhibao Labuan was created to reinsure a share of business produced by Zhibao’s operating entities and to provide an additional revenue stream through reinsurance premiums and potential underwriting profits. - How is Zhibao involved in health and medical insurance?
Through its subsidiary Zhibao Health, the company launched the "Ren Ren Kang Yue" middle-market medical insurance product in collaboration with PICC. It has also formed the Zhibao Yingshi joint venture, where Zhibao contributes reinsurance, brokerage, medical network and risk management services, and merges its existing MGU team into the venture. - On which exchange is Zhibao Technology Inc. listed and under what symbol?
Zhibao Technology Inc.’s Class A ordinary shares trade on The Nasdaq Stock Market under the ticker symbol ZBAO, as stated in the company’s press releases and SEC filings. - Has Zhibao received any Nasdaq compliance notices?
Yes. The company has disclosed receiving a Nasdaq deficiency notice related to its failure to timely file an annual report on Form 20-F for a specified fiscal year. Zhibao reported that the notice did not immediately affect the listing of its Class A ordinary shares and that it has a defined period to submit a plan to regain compliance. - What financing arrangements has Zhibao entered into?
Zhibao has entered into an Equity Purchase Agreement with Hudson Global Ventures, LLC, establishing an equity line of credit facility for the purchase of its Class A ordinary shares over a set period, subject to pricing formulas and limits. It also signed a Registration Rights Agreement related to the resale of shares and a Financing Consulting Agreement under which it issues shares and pays a percentage of cash proceeds from certain financings.