Company Description
Zeta Global Holdings Corp. (NYSE: ZETA) is described as the AI Marketing Cloud, providing an omnichannel, data-driven cloud platform that helps enterprises acquire, grow, and retain customers more efficiently. Operating in the software publishers industry within the information sector, Zeta combines advanced artificial intelligence with large-scale consumer data to support marketing automation and customer engagement for enterprise clients across multiple verticals.
According to the company, its core offering is the Zeta Marketing Platform (ZMP), an omnichannel marketing platform with identity data and AI at its core. The ZMP is built to unify identity, intelligence, and activation in a single environment, using one of the industry’s large proprietary data sets and AI capabilities. Earlier descriptions note that the platform can analyze large volumes of structured and unstructured data to predict consumer intent, while more recent materials emphasize the use of trillions of consumer signals and advanced AI to personalize experiences at an individual level across channels.
Zeta states that it serves enterprise customers across multiple industries, including financial services, insurance, telecommunications, automotive, travel and hospitality, and retail. These customers use Zeta’s platform to personalize consumer experiences and run marketing programs that are intended to deliver better results and measurable business outcomes. The company highlights use cases such as customer acquisition, growth, and retention, as well as omnichannel engagement and personalization.
AI Marketing Cloud and Athena by Zeta
Zeta positions AI as foundational to its platform. Company communications describe Zeta as leveraging advanced AI and a large proprietary data cloud to power what it calls agentic AI and answer-driven marketing. A key development in this strategy is Athena by Zeta™, which Zeta describes as a conversational, superintelligent agent built for enterprise marketing and natively integrated with the Zeta Marketing Platform.
Athena is presented as an adaptive interface that personalizes the marketer’s digital workspace, transforming questions into actionable answers. It is designed to work through natural, conversational interactions, providing instant answers, recommendations, and actions. Zeta states that Athena is built on its proprietary data cloud and contextual intelligence, and that it is intended to remove friction between humans and AI by adapting to each user’s goals, style, and decisions.
The company also highlights a growing agentic app suite accessible through Athena and powered by the Zeta Marketing Platform. Described applications include:
- Insights with Athena – a conversational, answers-driven analytics app that provides instant access to trends, audience opportunities, emerging growth segments, and dashboards.
- Advisor with Athena – a goal-driven optimization app that scans campaigns and recommends or executes next best actions based on objectives such as revenue growth, operating efficiency, customer retention, and user engagement.
- Workflows – agentic workflows that coordinate multi-step tasks, from onboarding data to campaign activation.
- Simulator – a tool to forecast, test, and refine cross-channel strategies before spend is committed.
These capabilities are presented as extensions of Zeta’s AI Marketing Cloud, intended to unify advertising and marketing, accelerate productivity, and connect insights directly to action.
Data, Identity, and Intelligence
Zeta emphasizes that its platform is powered by a large proprietary database and identity graph, which it describes as incorporating trillions of consumer signals. Through this data and its AI models, the company aims to predict consumer intent and enable personalization at the individual level across channels. The Zeta Answers intelligence framework is described as transforming insights into action and underpins Athena’s ability to provide answer-driven intelligence.
The company also points to identity capabilities as an important element of its offering. Customer comments cited in company materials reference the identity solution as helping to validate assumptions about customer behavior and preferences. Zeta positions this identity and intelligence layer as central to making marketing more predictable and to supporting profitable growth for enterprise marketers.
Enterprise Focus and Industry Verticals
Zeta’s stated focus is on enterprise customers, including large brands and agencies. Company communications mention that its customer base spans verticals such as retail, travel, and financial services, and that its technology is used by enterprises and agencies seeking to run personalized, AI-powered marketing programs. Zeta has also referenced adoption by premium sports and entertainment companies and by marketing agencies that use its AI capabilities to deliver campaigns with greater speed and efficiency.
The company notes that enterprises use its AI agents and platform capabilities to reduce manual effort on repetitive tasks, accelerate insight-to-activation cycles, and support peak-volume periods such as major holiday shopping weekends. Zeta also reports that some customers consolidate technology on the Zeta Marketing Platform to achieve efficiency gains and cost savings.
Corporate Development and Acquisitions
Zeta Global Holdings Corp. is listed on the New York Stock Exchange under the symbol ZETA. The company reports that it was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City, with offices around the world. Zeta describes itself as operating globally, although specific locations beyond its New York City headquarters are not detailed in the provided materials.
In its regulatory filings and press releases, Zeta has disclosed corporate development activity. In particular, Zeta entered into a Purchase Agreement to acquire the Marigold enterprise software business, and an 8-K filing dated November 24, 2025 reports that the acquisition was completed on that date. The Marigold enterprise software business includes enterprise technologies and capabilities such as Marigold Loyalty, Cheetah Digital, Selligent, Sailthru, Liveclicker, and Grow, as described in company news. Zeta states that this acquisition expands its global footprint, enhances the capabilities of the Zeta Marketing Platform, and strengthens its AI-powered offering across loyalty, omni-channel engagement, and personalization.
The 8-K filing outlines that the transaction consideration includes cash, newly issued shares of Zeta Class A common stock, and seller notes, with Zeta agreeing to register the shares issued as stock consideration for resale under the Securities Act of 1933. The company indicates that it will provide financial statements and pro forma financial information related to the acquired business in subsequent amendments to the filing.
Financial Communications and Investor Focus
Zeta regularly issues press releases and files reports with the U.S. Securities and Exchange Commission to communicate financial results, guidance, and material events. For example, an 8-K dated November 4, 2025 references a press release announcing financial results for the quarter ended September 30, 2025, and other releases discuss revenue guidance, adjusted EBITDA, and free cash flow expectations for future periods. The company also describes metrics such as scaled customers, super-scaled customers, and related average revenue per user (ARPU) to illustrate its customer base and growth dynamics.
In its communications, Zeta defines non-GAAP measures such as adjusted EBITDA and adjusted EBITDA margin, and explains how these are derived from GAAP results. It also provides definitions for terms like direct platform revenue, integrated platform revenue, scaled customers, and super-scaled customers, which it uses to describe its business performance and scale.
Events, Conferences, and Thought Leadership
Zeta participates in investor conferences and industry events and hosts its own programming. The company has announced participation in events such as the Needham Growth Conference and has hosted Zeta Live, described as an AI-powered marketing event where it unveils product innovations like Athena by Zeta. Zeta also organizes programming at large technology and marketing gatherings, including CES, where it showcases Athena, hosts demos, and features discussions on AI-powered marketing and the future of its platform.
Through these events and investor days, Zeta’s leadership team discusses its product roadmap, research and development pipeline, and the evolution of its AI Marketing Cloud. The company uses these forums to communicate its view of AI’s role in marketing and to provide context for its strategic direction and technology investments.
Business Model Context
Based on the available information, Zeta’s business model centers on providing a cloud-based, AI-driven marketing platform and related capabilities to enterprise customers. The platform is described as supporting omnichannel marketing, identity resolution, analytics, and agentic AI applications that help marketers make decisions and execute campaigns. Zeta’s communications highlight its focus on measurable outcomes, such as return on ad spend, efficiency gains, and cost savings from consolidating technology on its platform.
While specific pricing structures or contract models are not detailed in the provided materials, Zeta’s emphasis on enterprise software, AI agents, and platform usage suggests a focus on recurring software and platform relationships with large organizations. The company’s acquisition of Marigold’s enterprise software business is presented as expanding its technologies, customer base, and team, and as increasing its penetration among large brands.
Position Within the Software and Information Sector
Within the broader software publishers and information sector, Zeta characterizes itself as an AI Marketing Cloud that integrates data, identity, and AI-driven decisioning into a single platform for enterprise marketers. Its focus on AI agents, conversational interfaces, and agentic workflows reflects an emphasis on using AI not only for insights but also for action within marketing operations. The company’s communications underscore the role of AI in making marketing more predictable and in supporting profitable growth for its customers.