Leadership shake-up at BILL (NYSE: BILL) as company doubles down on AI

Rhea-AI Filing Summary

BILL Holdings, Inc. announced a broad reshaping of its executive team and organization to support what it calls its next phase of growth as an AI-native company. Michael Cieri, currently Executive Vice President and General Manager of Software Solutions, has been promoted to Chief Product Officer and will lead a newly unified Product Organization spanning software, payments, and financial services.

Eric Chan, a founding engineer and former CTO, has been appointed Chief Technology Officer, succeeding Ken Moss, who will move into an advisory role. President and COO John Rettig will transition into a new role as Chief Strategy and Transformation Officer, focusing on enterprise strategy and long-term growth while retaining oversight of operational execution.

Several senior leaders will depart, including Chief Customer Officer Sarah Acton and Executive Vice President and General Manager of Payments and Financial Services Mary Kay Bowman, both of whom will shift into advisory roles to support transitions. BILL also stated it reaffirmed its previously issued guidance for its fiscal 2026 fourth quarter and full-year financial performance.

Insights

Technology and corporate governance analyst

BILL pairs major leadership reshuffle with steady 2026 guidance.

BILL is consolidating product, technology, and operations leadership as it emphasizes its transition to an AI-native finance platform. A new Chief Product Officer now oversees a unified Product Organization, and a long-tenured engineering leader returns as CTO to drive the AI platform roadmap.

The President and COO shifting to Chief Strategy and Transformation Officer suggests a stronger focus on long-term strategy and large-scale change programs while keeping operational oversight intact. Multiple departures, including the Chief Customer Officer and the head of Payments and Financial Services, are cushioned by advisory roles during the transition.

The company also reaffirmed previously issued guidance for its fiscal 2026 fourth quarter and full-year performance, signaling no change to its near-term financial outlook within this disclosure. Overall, the filing combines notable leadership turnover with a message of continuity on financial expectations.

8-K Event Classification

3 items: 5.02, 7.01, 9.01

3 items

Item 5.02 Departure of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers Governance

Key personnel changes including departures, elections, or appointments of directors and executive officers.

Item 7.01 Regulation FD Disclosure Disclosure

Material non-public information disclosed under Regulation Fair Disclosure, often investor presentations or guidance.

Item 9.01 Financial Statements and Exhibits Exhibits

Financial statements, pro forma financial information, and exhibit attachments filed with this report.

Key Figures

Businesses served: nearly half a million businesses Member network size: more than 8 million Platform volume: ~1% of US GDP annually +3 more

6 metrics

Businesses served nearly half a million businesses Companies using BILL’s intelligent finance platform

Member network size more than 8 million Members in BILL’s network

Platform volume ~1% of US GDP annually Value of payments processed on BILL’s platform

Executive departures effective date June 30, 2026 Date Ken Moss and Mary Kay Bowman depart operational roles

Advisory period end June 30, 2027 Expected end of advisory roles for Ken Moss and Mary Kay Bowman

Press release date May 26, 2026 Date BILL announced leadership and organizational updates

Key Terms

Chief Strategy and Transformation Officer, Regulation FD Disclosure, AI native company, forward-looking statements, +1 more

5 terms

Chief Strategy and Transformation Officer financial

"John Rettig assumes new role of Chief Strategy and Transformation Officer"

Regulation FD Disclosure regulatory

"Item 7.01 Regulation FD Disclosure. In addition, on May 26, 2026, the Company announced"

Regulation FD disclosure requires public companies to share important, market-moving information with everyone at the same time instead of tipping off analysts or large investors first. Think of it as making sure all players on a field hear the same announcement simultaneously; that fairness helps investors trust that stock prices reflect the same information and reduces the risk of sudden, unfair trading advantages or regulatory penalties for selective leaks.

AI native company technical

"changes advance focus on accelerating innovation and creating more value for customers as BILL transitions to an AI native company"

forward-looking statements regulatory

"This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995"

Forward-looking statements are predictions or plans that companies share about what they expect to happen in the future, like estimating sales or profits. They matter because they help investors understand a company's outlook, but since they are based on guesses and assumptions, they can sometimes be wrong.

intelligent finance platform financial

"BILL (NYSE: BILL) is the intelligent finance platform trusted by nearly half a million businesses"

Understanding 8-K Material Events →

false 0001786352 0001786352 2026-05-22 2026-05-22

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549

FORM 8-K

CURRENT REPORT

Pursuant to Section 13 or 15(d)

of the Securities Exchange Act of 1934

Date of Report (Date of earliest event reported): May 22, 2026

BILL Holdings, Inc.

(Exact name of Registrant as Specified in Its Charter)

Delaware		001-39149		83-2661725
(State or Other Jurisdiction of Incorporation)		(Commission File Number)		(IRS Employer Identification No.)

6220 America Center Drive, Suite 100
San Jose, California		95002
(Address of Principal Executive Offices)		(Zip Code)

Registrant’s Telephone Number, Including Area Code: (650) 621-7700

(Former Name or Former Address, if Changed Since Last Report)

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:

☐ Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

☐ Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

☐ Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

☐ Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:

Title of each class		Trading Symbol(s)		Name of each exchange on which registered
Common Stock, $0.00001 par value		BILL		The New York Stock Exchange

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§ 230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§ 240.12b-2 of this chapter).

Emerging growth company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Item 5.02 Departure of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers; Compensatory Arrangements of Certain Officers.

On May 26, 2026, BILL Holdings, Inc. (the “Company”) issued a press release announcing certain executive leadership and organizational updates, including: (i) the transition of John Rettig, the Company’s current President and Chief Operating Officer, to the role of Chief Strategy and Transformation Officer, effective immediately, and (ii) that Ken Moss, the Company’s Chief Technology Officer, and Mary Kay Bowman, the Company’s Executive Vice President and General Manager of Payments and Financial Services, will be departing from the Company, effective June 30, 2026. The Company expects that each of Mr. Moss and Ms. Bowman will continue to serve the Company in an advisory capacity through June 30, 2027.

Item 7.01 Regulation FD Disclosure.

In addition, on May 26, 2026, the Company announced that it reaffirmed its previously-issued guidance for its fiscal 2026 fourth quarter and full year financial performance, as initially reported on May 7, 2026 in the Company’s earnings release.

A copy of the press release announcing the executive leadership and organizational updates included above is furnished as Exhibit 99.1 to this Current Report on Form 8-K and incorporated herein by reference. The information furnished under this Item 7.01, including Exhibit 99.1, shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or otherwise subject to the liabilities of that section, nor shall it be deemed incorporated by reference into any filing under the Securities Act of 1933, as amended, or the Exchange Act, except as expressly set forth by specific reference in such filing.

Item 9.01 Financial Statements and Exhibits.

(d) Exhibits.

Exhibit Number		Exhibit Description
99.1		Press Release dated May 26, 2026.
104		The cover page from this Current Report on Form 8-K, formatted in Inline XBRL.

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

						BILL HOLDINGS, INC.
Date: May 26, 2026				By:		/s/ Rohini Jain
						Rohini Jain Chief Financial Officer

Exhibit 99.1

BILL Announces Executive Leadership Appointments and Organizational Updates to Support Next Phase of Growth

Changes advance focus on accelerating innovation and creating more value for customers as BILL transitions to an AI native company.

SAN JOSE, Calif., May 26, 2026 — BILL (NYSE: BILL), the intelligent financial operations platform trusted by nearly half a million businesses to manage, move, and maximize their money, today announced executive leadership appointments and organizational updates to position the company for its next phase of market leadership. The changes will take effect in the fourth quarter of fiscal 2026.

“BILL is at a pivotal moment in our journey. As we continue our transformation into an AI native company serving nearly 500,000 businesses, we’re evolving our leadership team and organizational structure to align with our highest priorities and position BILL for the future. The changes will strengthen our operational focus, accelerate innovation, deepen customer value, and reinforce BILL as the trusted platform our customers rely on to run and grow their businesses,” said René Lacerte, CEO and Founder of BILL.

Michael Cieri appointed Chief Product Officer, to lead new and expanded Product Organization

Michael Cieri, Executive Vice President, General Manager of Software Solutions, has been promoted to Chief Product Officer. In this expanded role, Cieri will lead all product management, product marketing, design, research, and product strategy.

With this appointment, Cieri will oversee the newly created Product Organization, bringing together software solutions, payments, and financial services under unified leadership. This structure reflects how customers use BILL’s software and payments capabilities together across a single, integrated platform. By bringing these functions together, BILL is positioned to move with greater speed and drive more integrated customer experiences.

Sarah Acton to depart BILL; New Chief Revenue Officer to be announced in coming weeks

Sarah Acton, Chief Customer Officer, will depart BILL after almost five years on the executive leadership team. As CCO, and formerly as Chief Marketing Officer, Acton unified BILL’s global go-to-market strategy, drove growth, elevated the customer experience, and led the transformation of BILL’s brand in the market.

BILL expects to announce a new Chief Revenue Officer in the coming weeks. Acton will continue as CCO, and then transition to an advisory role to support the incoming CRO.

Ken Moss to depart BILL; Eric Chan appointed Chief Technology Officer

Ken Moss, who has served as Chief Technology Officer since 2023, will depart BILL. Moss led BILL’s engineering organization through a pivotal period of transformation, including the development of the company’s AI platform, while streamlining and accelerating the company’s ability to deliver impactful innovation for customers. Moss will move to an advisory role where he will continue to contribute his AI expertise to BILL and support a seamless transition.

Eric Chan, Distinguished Engineering Fellow at BILL, has been appointed CTO. Chan, who was the company’s founding engineer and first CTO, has served on the company’s engineering executive team for nearly 20 years. Chan will lead BILL’s AI platform strategy and execution as we scale through this next phase and expand the company’s AI capabilities.

John Rettig assumes new role of Chief Strategy and Transformation Officer

President and Chief Operating Officer John Rettig, who has been with BILL for more than a decade, will step into the newly created role of Chief Strategy and Transformation Officer. Rettig has helped scale the organization during his tenure, and will maintain oversight of the company’s operational execution, while focusing on enterprise strategy, transformation, and long-term growth initiatives.

Mary Kay Bowman to transition to payments advisory role

Mary Kay Bowman, Executive Vice President and General Manager of Payments and Financial Services, will depart the company. Bowman joined BILL in 2024 and made a significant impact on the business. During her tenure, Bowman strengthened, expanded and modernized BILL’s payments and financial services capabilities, and led strategic initiatives including Supplier Payments Plus and BILL Cash Account from concept to reality. Bowman will continue to support BILL as an advisor.

“I’m excited to welcome Eric to the BILL executive leadership team, and congratulate John and Michael on their expanded roles. Their experience and leadership will help us continue shaping the future of intelligent finance for the Fortune 5 Million,” said Lacerte. “I’d like to also sincerely thank Sarah, Ken and Mary Kay for their contributions to BILL and the impact they’ve had on our company, customers and teams over the years. We are grateful for everything they have helped us build and accomplish, and we wish them continued success in their next chapters.”

About BILL

BILL (NYSE: BILL) is the intelligent finance platform trusted by nearly half a million businesses and their accountants to manage, move, and maximize their money. BILL powers businesses ranging from fast-moving startups to growing companies with complex operations. We use AI to deliver strategic finance capabilities in one integrated platform that includes AP, AR, expenses, forecasting, procurement and more. With a member network of more than 8 million, BILL’s platform processes ~1% of US GDP annually. Headquartered in San Jose, California, BILL is a trusted partner of leading U.S. financial institutions, accounting firms, and software providers. For more information, visit bill.com.

Note on Forward-Looking Statements

This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, which are statements other than statements of historical facts, and statements in the future tense. Forward-looking statements are based on our expectations as of the date of this press release and are subject to a number of risks, uncertainties and assumptions, many of which involve factors or circumstances that are beyond our control. These statements include, but are not limited to, statements regarding our expectations of our future performance, the anticipated timing, impact and benefits of our executive leadership and organizational updates, our expectations regarding newly-announced leaders, and our ability to expand our product offerings and transition to an AI-native company. The actual and expected impacts of the above are subject to risks and uncertainties, including the risks detailed in the periodic reports we file with the Securities and Exchange Commission (SEC), which may be obtained on the Investor Relations section of BILL’s website (https://investor.bill.com/financials/sec-filings/default.aspx) and on the SEC website at www.sec.gov. You should not place undue reliance on these forward-looking statements, as actual results may differ materially from those contemplated by these forward-looking statements as a result of such risks and uncertainties. All forward-looking statements in this press release are based on information available to us as of the date hereof. We assume no obligation to update or revise the forward-looking statements contained in this press release because of new information, future events, or otherwise.

Press Contact:

Lauren Johns

pr@hq.bill.com

IR Contact:

Jack Andrews

investor@hq.bill.com

Source: BILL

FAQ

What executive leadership changes did BILL (BILL) announce in this 8-K?

BILL promoted Michael Cieri to Chief Product Officer, appointed Eric Chan as Chief Technology Officer, and moved President and COO John Rettig into a new Chief Strategy and Transformation Officer role, consolidating leadership around product, technology, strategy, and operational execution.

Which senior executives are departing BILL (BILL) and how will transitions be handled?

BILL disclosed departures of Chief Customer Officer Sarah Acton, CTO Ken Moss, and EVP Payments and Financial Services Mary Kay Bowman. Each is expected to move into an advisory capacity to support leadership transitions and ongoing initiatives during a defined handover period.

Did BILL (BILL) change its financial outlook in connection with these leadership updates?

No change was disclosed; BILL stated it reaffirmed previously issued guidance for its fiscal 2026 fourth quarter and full-year performance, aligning expectations with figures originally provided in its May 7, 2026 earnings release.

What is the focus of BILL’s new Chief Strategy and Transformation Officer role?

John Rettig will focus on enterprise strategy, transformation, and long-term growth initiatives as Chief Strategy and Transformation Officer, while maintaining oversight of operational execution to support the company’s evolution as an AI-native intelligent finance platform.

How is BILL (BILL) restructuring its product organization?

Under new Chief Product Officer Michael Cieri, BILL is creating a unified Product Organization that combines software solutions, payments, financial services, product management, marketing, design, research, and strategy to deliver more integrated customer experiences across its platform.

What role will AI play in BILL’s strategy after these organizational changes?

BILL describes itself as transitioning to an AI-native company. New CTO Eric Chan will lead AI platform strategy and execution, aiming to scale and expand the company’s AI capabilities across its intelligent finance platform for businesses and their accountants.

Filing Exhibits & Attachments

4 documents

Press Releases

• EX-99.1 EX-99.1 11.3 KB

Other Documents

• EX-101 XBRL TAXONOMY EXTENSION SCHEMA 3.1 KB
• EX-101 XBRL TAXONOMY EXTENSION LABEL LINKBASE 17.6 KB
• EX-101 XBRL TAXONOMY EXTENSION PRESENTATION LINKBASE 11.0 KB