RH adds new customer experience and legal chiefs
RH announced leadership changes focused on customer experience and legal oversight.
Rhea-AI Filing Summary
RH announced leadership changes focused on customer experience and legal oversight. Sandy Pilon, an 18-year member of the organization and former Chief People Officer, was promoted to Chief Customer Experience & Values Officer, leading Gallery, Hospitality, Interior Design, Trade, Contract, Delight, People and Optimization teams across all RH brand touchpoints globally.
RH also appointed Ryan G. Hassanein as Chief Legal & Compliance Officer to oversee all legal and compliance functions, including product safety and vendor compliance. He joins from McKesson Corporation, where he held broad responsibilities across litigation, regulatory, compliance, government relations, supply chain and technology, and will report to Chairman and CEO Gary Friedman as part of the Executive Leadership Team.
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Filing Explained
The filing makes the personnel announcements public as furnished disclosures; any resulting business benefits remain forward-looking and unresolved.
As a Form 8-K, this report records the two leadership changes as current announcements under Item 7.01 Regulation FD disclosure; the releases are furnished, not filed under Section 18, so the immediate effect is to document personnel changes rather than establish resulting business benefits.
The releases’ statements about expected benefits from the promotion and appointment are forward-looking and expressly subject to uncertainty, so they do not establish that those benefits have occurred.
The material follow-up is later company reporting that could establish whether the described leadership changes produced the expected operating or organizational benefits.
8-K Event Classification
Key Figures
Key Terms
Regulation FD regulatory
Chief Customer Experience & Values Officer financial
Chief Legal & Compliance Officer financial
Private Securities Litigation Reform Act of 1995 regulatory
forward-looking statements regulatory
Inline XBRL technical
FAQ
What executive changes did RH (RH) announce on July 23, 2026?
Who is Sandy Pilon and what is her new role at RH (RH)?
What responsibilities will Ryan G. Hassanein have at RH (RH)?
What prior experience does Ryan G. Hassanein bring to RH (RH)?
How long has Sandy Pilon been with RH (RH) before her promotion?
What markets does RH (RH) operate in according to these announcements?
AI-generated analysis. How Rhea-AI works. Not financial advice.
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM
CURRENT REPORT
Pursuant to Section 13 or 15(d)
of the Securities Exchange Act of 1934
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Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐
Item 7.01. | Regulation FD Disclosure. |
On July 23, 2026, RH issued a press release regarding the promotion of Sandy Pilon to Chief Customer Experience & Values Officer and a press release regarding the appointment of Ryan G. Hassanein as Chief Legal & Compliance Officer. Copies of the press releases are furnished hereto as Exhibit 99.1 and Exhibit 99.2, respectively.
The information furnished with this report, including Exhibits 99.1 and 99.2, shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or otherwise subject to the liabilities of that section, nor shall it be deemed incorporated by reference into any other filing under the Securities Act of 1933, as amended, or the Exchange Act, except as expressly set forth by specific reference in such a filing.
Item 9.01. | Financial Statements and Exhibits. |
(d) | Exhibits. |
Exhibit | | Description |
99.1 | RH Press Release dated July 23, 2026. | |
99.2 | RH Press Release dated July 23, 2026. | |
104 | Cover Page Interactive Data File––the cover page XBRL tags are embedded within the Inline XBRL document. |
SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
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Dated: July 23, 2026 | By: | /s/ Jack Preston |
| Jack Preston | |
| Chief Financial Officer | |
Exhibit 99.1
RH ANNOUNCES THE PROMOTION OF SANDY PILON TO CHIEF CUSTOMER EXPERIENCE & VALUES OFFICER
JULY 23, 2026
CORTE MADERA, Calif.--(BUSINESS WIRE)--RH (NYSE:RH) announced today the promotion of Sandy Pilon to Chief Customer Experience & Values Officer.
In her new role, Sandy will lead the Company’s Gallery, Hospitality, Interior Design, Trade, Contract, Delight, People and Optimization teams across every touchpoint of the RH Brand globally.
Sandy has been a member of Team RH for 18 years and has held key leadership positions across the organization, including Field Leader of our Northern and Southern California Galleries, Senior Vice President of Delight and Customer Service Operations, and most recently served as the Company’s Chief People Officer.
Gary Friedman, RH Chairman and Chief Executive Officer, commented, “Over the past 18 years Sandy has been an important partner and leader of RH’s transformation into the leading luxury home brand in the world. Her exceptional leadership and passionate advocacy of our Values and Beliefs give me great confidence in Sandy’s ability to build and lead a team capable of building one of the most admired brands in the world.”
Sandy said, “I am deeply grateful for the trust Gary and our Leadership Team have placed in me. Having spent the last 18 years growing alongside this extraordinary organization, it is an incredible honor to step into this role. I believe the greatest luxury we can offer is an exceptional experience—one that reflects our values in every interaction, inspires our people to do their life's best work, and creates lasting relationships with teams and customers around the world. I couldn't be more excited for what we will build.”
About RH
RH (NYSE: RH) is a global curator of design, taste and style in the luxury lifestyle market. Operating across the United States, Canada, the United Kingdom and Europe, the Company offers collections through its retail galleries, sourcebooks and online at RH.com, with integrated hospitality experiences in galleries throughout the United States and internationally.
Forward Looking Statements
Some of the statements in this press release are forward-looking and are made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995. These statements involve risks and uncertainties that may cause results to differ materially from the statements set forth in this press release. Such forward-looking statements include statements relating to expectations regarding the benefits from the appointment or promotion of RH’s leadership team members. The forward-looking statements in this press release speak only as of the date of this press release and are subject to uncertainty and changes. Given these circumstances, you should not place undue reliance on these forward-looking statements. RH expressly disclaims any obligation or undertaking to release publicly any updates or revisions to such forward-looking statements to reflect any change in its expectations with regard thereto or any changes in the events, conditions or circumstances on which any such statement is based.
PRESS
truthgroup@RH.com
INVESTOR RELATIONS
Allison Malkin, 203.682.8225, allison.malkin@icrinc.com
Exhibit 99.2
RH ANNOUNCES THE APPOINTMENT OF RYAN HASSANEIN AS CHIEF LEGAL & COMPLIANCE OFFICER
JULY 23, 2026
CORTE MADERA, Calif.--(BUSINESS WIRE)--RH (NYSE:RH) announced today the appointment of Ryan Hassanein as Chief Legal & Compliance Officer.
Mr. Hassanein will oversee all areas of the Company's legal and compliance functions, including product safety and vendor compliance.
Prior to joining RH, Mr. Hassanein spent over ten years at McKesson Corporation, one of the largest healthcare companies in the world, where he was a member of the Chief Legal Officer's leadership team with responsibilities spanning a wide range of areas, including litigation, regulatory, compliance, government relations, supply chain and technology.
Mr. Hassanein will report to RH Chairman and Chief Executive Officer Gary Friedman and serve as a member of the Company's Executive Leadership Team.
Gary Friedman, RH Chairman and Chief Executive Officer, commented, “We are thrilled to welcome Ryan to Team RH. Ryan's leadership experience extends well beyond the traditional scope of a legal role based on the range of his contributions at McKesson, one of the largest and most sophisticated companies in the world from a legal and compliance perspective. We believe Ryan is an outstanding addition to our Executive Leadership Team as we continue to optimize our business as part of our growth and international expansion.”
Mr. Hassanein said, “I am honored to join Gary and Team RH in the quest to build one of the most admired brands in the world and excited to participate in such an extraordinary effort. I look forward to making a meaningful contribution as RH continues to scale its business and strengthen its operational capabilities.”
About RH
RH (NYSE: RH) is a global curator of design, taste and style in the luxury lifestyle market. Operating across the United States, Canada, the United Kingdom and Europe, the Company offers collections through its retail galleries, sourcebooks and online at RH.com, with integrated hospitality experiences in galleries throughout the United States and internationally.
Forward Looking Statements
Some of the statements in this press release are forward-looking and are made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995. These statements involve risks and uncertainties that may cause results to differ materially from the statements set forth in this press release. Such forward-looking statements include statements relating to expectations regarding the benefits from the appointment or promotion of RH’s leadership team members. The forward-looking statements in this press release speak only as of the date of this press release and are subject to uncertainty and changes. Given these circumstances, you should not place undue reliance on these forward-looking statements. RH expressly disclaims any obligation or undertaking to release publicly any updates or revisions to such forward-looking statements to reflect any change in its expectations with regard thereto or any changes in the events, conditions or circumstances on which any such statement is based.
PRESS
truthgroup@RH.com
INVESTOR RELATIONS
Allison Malkin, 203.682.8225, allison.malkin@icrinc.com