ServiceTitan Q2 revenue rises 21% to $292.8M

ServiceTitan posts 21% revenue growth, stronger non-GAAP profitability and robust free cash flow, while remaining loss-making on a GAAP basis.

Rhea-AI Filing Summary

ServiceTitan, Inc. (TTAN) reported strong results for its fiscal second quarter ended July 31, 2026, with total revenue of $292.8 million, up 21% from $242.1 million a year earlier. Gross transaction volume reached $26.8 billion, a 17% increase, reflecting higher activity on its platform. Platform revenue grew to $284.5 million, up 22% year over year.

The company remained unprofitable on a GAAP basis but showed improvement, with GAAP loss from operations of $27.6 million versus $34.8 million and a net loss of $24.9 million versus $32.2 million. Profitability was strong on a non-GAAP basis: non-GAAP income from operations was $44.4 million (15.2% margin) versus $29.2 million (12.1%), and non-GAAP net income was $39.7 million. Operating cash flow increased to $58.0 million, and free cash flow was $50.5 million. Management guided fiscal third quarter 2027 revenue to $285–$287 million and full fiscal year 2027 revenue to $1.139–$1.144 billion, with higher expected non-GAAP operating income.

Positive

• Total revenue grew 21% year over year to $292.8 million, while platform revenue rose 22% to $284.5 million, indicating solid top-line expansion.
• Non-GAAP income from operations increased to $44.4 million from $29.2 million, with non-GAAP operating margin expanding from 12.1% to 15.2%.
• GAAP net cash from operating activities rose to $58.0 million from $40.3 million, and free cash flow increased to $50.5 million from $34.3 million, strengthening liquidity.
• Management issued guidance for fiscal year 2027 revenue of $1.139–$1.144 billion and non-GAAP operating income of $152–$154 million, implying continued growth and profitability on a non-GAAP basis.

Negative

• The company continues to post GAAP losses, with a fiscal second quarter net loss of $24.9 million and GAAP operating margin of -9.4%.
• Professional services and other remain significantly unprofitable, with fiscal second quarter GAAP gross loss of $14.9 million and a GAAP gross margin of -180.5% in that segment.
• Stock-based compensation and related payroll taxes were substantial at $48.6 million for the quarter, plus $13.5 million of Co‑Founders’ performance-based RSU expense, heavily influencing the GAAP loss.

Filing Explained

The September 8 8-K furnishes completed-quarter results and places July 31 cash, liabilities, and common-share balances on record.

This is an Item 2.02 Form 8-K results disclosure: the quarter ended July 31, 2026 is complete, and the press release is furnished as Exhibit 99.1 rather than treated as filed under Section 18. Its structural update for existing common holders is the balance sheet: at July 31, 2026, cash and equivalents were $479,538 thousand, total liabilities were $198,480 thousand, and issued and outstanding Class A and Class B shares were 83,857,202 and 12,605,018.

The results use both GAAP and non-GAAP measures: GAAP net loss was $24,921 thousand, while non-GAAP net income was $39,724 thousand. The filing describes non-GAAP measures as supplemental, with exclusions including stock-based compensation and acquired-intangible amortization; they are not substitutes for GAAP results.

The company says additional information will be set forth in its Form 10-Q for the quarter ended July 31, 2026, an unaudited quarterly report covering interim financial statements and updates to risks and liquidity.

8-K Event Classification

2 items: 2.02, 9.01

2 items

Item 2.02 Results of Operations and Financial Condition Financial

Disclosure of earnings results, typically an earnings press release or preliminary financials.

Item 9.01 Financial Statements and Exhibits Exhibits

Financial statements, pro forma financial information, or exhibit attachments filed with this report.

Key Figures

Total revenue (fiscal Q2 2027): $292.8 million Platform revenue (fiscal Q2 2027): $284.5 million Gross transaction volume (GTV): $26.8 billion +5 more

8 metrics

Total revenue (fiscal Q2 2027) $292.8 million Quarter ended July 31, 2026, up 21% from $242.1 million a year earlier

Platform revenue (fiscal Q2 2027) $284.5 million Quarter ended July 31, 2026, up from $232.7 million in fiscal Q2 2026

Gross transaction volume (GTV) $26.8 billion Quarter ended July 31, 2026, compared with $22.9 billion a year earlier

GAAP loss from operations $27.6 million Fiscal second quarter 2027, improved from $34.8 million loss in prior-year quarter

Non-GAAP income from operations $44.4 million Fiscal second quarter 2027, versus $29.2 million in fiscal second quarter 2026

GAAP operating cash flow $58.0 million Fiscal second quarter 2027, up from $40.3 million a year earlier

Free cash flow $50.5 million Fiscal second quarter 2027, up from $34.3 million in fiscal second quarter 2026

Fiscal year 2027 revenue outlook $1.139–$1.144 billion Company’s guidance for full fiscal year ending January 31, 2027

Key Terms

Gross transaction volume, Net dollar retention, Non-GAAP operating margin, Free cash flow, +2 more

6 terms

Gross transaction volume financial

"Gross transaction volume (“GTV”) represents the sum of total dollars invoiced"

Gross transaction volume is the total value of all transactions processed through a platform or service over a certain period, before subtracting any fees or expenses. It’s similar to counting the total amount of money exchanged in a marketplace, giving an overall sense of activity level. Investors use this measure to gauge the size, growth, and popularity of a platform or business.

Net dollar retention financial

"Net dollar retention | | > 110% | | > 110%"

Net dollar retention measures how much a company's existing customers spend over time, including any increases or decreases, after accounting for cancellations or reductions. It shows whether current customers are growing their business with the company or reducing their spending, which is important for investors because it indicates the company's ability to retain and expand its revenue from current clients. A high net dollar retention suggests strong customer loyalty and growth potential.

Non-GAAP operating margin financial

"Non-GAAP operating margin (1) | | 15.2% | | 12.1%"

Non-GAAP operating margin is a way companies show how much profit they make from their main business activities, excluding certain expenses or income they consider unusual or non-recurring. It helps investors see how well the company is performing in its normal operations, without the effects of one-time costs or gains that might distort the picture.

Free cash flow financial

"We define free cash flow, a non-GAAP measure, as GAAP net cash"

Free cash flow is the amount of money a company has left over after paying all its expenses and investing in its business, like buying equipment or updating facilities. It shows how much cash is available to reward shareholders, pay down debt, or save for future growth. This helps investors understand if a company is financially healthy and able to grow.

Agentic Operating System technical

"delivering the Agentic Operating System to the Trades resulted in 21% year-over-year revenue growth"

An agentic operating system is software that lets autonomous programs — often powered by artificial intelligence — plan, use tools, store and recall information, and carry out tasks without step-by-step human control. For investors, it matters because it can boost productivity, enable new automated services, reduce repetitive labor, and concentrate value in platforms that standardize how smart agents operate, much like a phone OS enabled entire app ecosystems.

performance based RSUs financial

"performance-based RSUs granted to our Co-Founders, and related employer payroll taxes"

Earnings Snapshot

Total revenue: $292.8 million · Guidance included

Fiscal second quarter 2027 ended July 31, 2026

Total revenue $292.8 million 21% year-over-year increase from $242.1 million

GAAP loss from operations $27.6 million Improved from $34.8 million loss in prior-year quarter

Non-GAAP income from operations $44.4 million Up from $29.2 million in prior-year quarter

Non-GAAP operating margin 15.2% Expanded from 12.1% a year earlier

GAAP operating cash flow $58.0 million Increased from $40.3 million in prior-year quarter

Free cash flow $50.5 million Up from $34.3 million in prior-year quarter

Guidance

For fiscal third quarter 2027, expected revenue is $285–$287 million and non-GAAP income from operations is $29–$30 million; for full fiscal year 2027, expected revenue is $1.139–$1.144 billion and non-GAAP income from operations is $152–$154 million.

FAQ

How did ServiceTitan (TTAN) perform financially in its fiscal Q2 2027?

ServiceTitan reported revenue of $292.8 million, up 21% year over year. GAAP loss from operations was $27.6 million, while non-GAAP income from operations was $44.4 million with a 15.2% non-GAAP operating margin.

What were ServiceTitan (TTAN)’s cash flow and free cash flow in the quarter?

For the fiscal second quarter, ServiceTitan generated $58.0 million of GAAP net cash provided by operating activities and $50.5 million of non-GAAP free cash flow, up from $40.3 million and $34.3 million, respectively, in the prior-year quarter.

What guidance did ServiceTitan (TTAN) give for fiscal Q3 2027 and full year 2027?

For fiscal third quarter 2027, ServiceTitan expects revenue of $285–$287 million and non-GAAP operating income of $29–$30 million. For full fiscal year 2027, it expects revenue of $1.139–$1.144 billion and non-GAAP operating income of $152–$154 million.

Is ServiceTitan (TTAN) profitable on a GAAP basis?

ServiceTitan is not yet profitable on a GAAP basis. In the fiscal second quarter, it reported a GAAP loss from operations of $27.6 million and a GAAP net loss of $24.9 million, though these figures improved versus the prior year.

How fast is ServiceTitan (TTAN)’s platform usage growing?

Gross transaction volume (“GTV”) on the ServiceTitan platform reached $26.8 billion for the fiscal second quarter, up from $22.9 billion a year earlier, representing 17% year-over-year GTV growth.

What are ServiceTitan (TTAN)’s key non-GAAP metrics this quarter?

Key non-GAAP metrics include non-GAAP income from operations of $44.4 million, non-GAAP operating margin of 15.2%, non-GAAP net income of $39.7 million, and non-GAAP diluted EPS of $0.40 for the fiscal second quarter.

What is ServiceTitan (TTAN)’s net dollar retention?

ServiceTitan reported net dollar retention of greater than 110% for both the fiscal second quarter 2027 and the prior-year quarter, indicating that existing customers, in aggregate, increased their spending year over year.

AI-generated analysis. How Rhea-AI works. Not financial advice.

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Available on EDGAR 09/08/2026 - 04:07 PM Accepted by SEC EDGAR 09/08/2026 - 04:06 PM Learn about SEC filing dates

false000163882600016388262026-09-082026-09-08

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549

FORM 8-K

CURRENT REPORT

Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

Date of Report (Date of earliest event reported): September 8, 2026

ServiceTitan, Inc.

(Exact name of Registrant as Specified in Its Charter)

Delaware			001-42434	26-0331862
(State or Other Jurisdiction of Incorporation)			(Commission File Number)	(IRS Employer Identification No.)
800 N. Brand Blvd. Suite 100
Glendale, California				91203
(Address of Principal Executive Offices)				(Zip Code)

Registrant’s Telephone Number, Including Area Code: (855) 899-0970

(Former Name or Former Address, if Changed Since Last Report)

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:

☐	Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
☐	Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
☐	Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
☐	Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:

Title of each class		Trading Symbol(s)		Name of each exchange on which registered
Class A Common Stock, par value $0.001 per share		TTAN		The Nasdaq Stock Market LLC

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§ 230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§ 240.12b-2 of this chapter).

Emerging growth company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Item 2.02 Results of Operations and Financial Condition.

On September 8, 2026, ServiceTitan, Inc. (the “Company”) issued a press release announcing its financial results for the fiscal second quarter ended July 31, 2026. In the press release, the Company also announced that it would hold a conference call to discuss these financial results on September 8, 2026 at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time). A copy of the press release is furnished hereto as Exhibit 99.1 to this Current Report on Form 8-K and is incorporated herein by reference.

The Company makes reference to non-GAAP financial information in the press release. A reconciliation of these non-GAAP financial measures to their nearest GAAP equivalents is provided in the press release.

The information in this Item 2.02, including Exhibit 99.1 furnished hereto, shall not be deemed to be “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or otherwise subject to the liabilities of that section. The information contained in this Item 2.02 and in the accompanying Exhibit 99.1 shall not be incorporated by reference into any other filing under the Exchange Act or under the Securities Act of 1933, as amended, whether made before or after the date hereof, regardless of any general incorporation language in such filing, except as shall be expressly set forth by specific reference in such filing.

Item 9.01 Financial Statements and Exhibits.

(d) The following exhibits are being filed herewith:

Exhibit No.		Description
99.1		Press Release, dated September 8, 2026.
104		Cover Page Interactive Data File (embedded within the Inline XBRL document).

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

		SERVICETITAN, INC.
Date: September 8, 2026		By:		/s/ Dave Sherry
				Dave Sherry
				Chief Financial Officer

Exhibit 99.1

ServiceTitan Announces Fiscal Second Quarter Financial Results

LOS ANGELES – September 8, 2026 – ServiceTitan (NASDAQ: TTAN), the software platform that powers the trades, today announced financial results for the fiscal second quarter ended July 31, 2026.

“Our strong momentum delivering the Agentic Operating System to the Trades resulted in 21% year-over-year revenue growth and over $50 million of non-GAAP free cash flow this quarter,” said Ara Mahdessian, Co-Founder and CEO. “Delivering this Agentic Operating System to our customers and leveraging AI to further enhance our organizational velocity are once in a lifetime opportunities to execute against.”(1)

“Our organizational velocity is improving and our investments in AI are delivering,” said Vahe Kuzoyan, Co-Founder and President, “We exceeded our goal of doubling Max locations during Q2. As a result of strong execution with existing customers and progress with select new customers, we now expect to end this fiscal year with over 700 enrolled Max locations.”

Fiscal Second Quarter 2027 Financial and Operational Highlights:

		Fiscal Second Quarter 2027		Fiscal Second Quarter 2026
		(in millions, except percentages and GTV)
Gross transaction volume (“GTV”) (in billions)(2)		$26.8		$22.9
YOY GTV growth		17%		19%
Total revenue		$292.8		$242.1
YOY revenue growth		21%		25%
Platform revenue		$284.5		$232.7
YOY platform revenue growth		22%		26%
GAAP loss from operations		($27.6)		($34.8)
GAAP operating margin		-9.4%		-14.4%
Non-GAAP income from operations(1)		$44.4		$29.2
Non-GAAP operating margin(1)		15.2%		12.1%
GAAP net cash provided by operating activities		$58.0		$40.3
Non-GAAP free cash flow(1)		$50.5		$34.3
Net dollar retention		> 110%		> 110%

_________________________

(1) This press release uses non-GAAP financial measures that adjust GAAP financial measures for the impact of various items. See the section titled “Non-GAAP Financial Measures” and the tables entitled “GAAP to Non-GAAP Reconciliation” below for additional information.

(2) Gross Transaction Volume (“GTV”) represents the sum of total dollars invoiced by our customers through the ServiceTitan platform in a given period, which is intended to be a proxy for the total revenue our customers generate.

1

Fiscal Third Quarter and Fiscal Year 2027 Financial Outlook:

For fiscal third quarter 2027 and for the full fiscal year 2027, the company currently expects:

		Fiscal Third Quarter 2027		Full Fiscal Year 2027
		(in millions)
Total revenue		$285 - $287		$1,139 - $1,144
Non-GAAP income from operations(3)		$29 - $30		$152 - $154

_________________________

(3) ServiceTitan is not able, at this time, to provide an outlook for GAAP loss from operations or a reconciliation of expected non-GAAP income from operations to GAAP loss from operations for the fiscal third quarter 2027 or for the full fiscal year 2027 because of the difficulty of estimating certain items excluded from non-GAAP income from operations that cannot be reasonably calculated or predicted without unreasonable efforts. For example, charges related to stock-based compensation expense require additional inputs, such as the number and value of awards granted, that are not currently ascertainable.

Conference Call Information:

The financial results and business highlights will be discussed on a conference call and webcast scheduled at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) on Tuesday, September 8, 2026. Online registration for this conference call can be found here. The live webcast of the conference call can be accessed from ServiceTitan’s investor relations website at http://investors.servicetitan.com. Prepared remarks for the conference call have been made available on ServiceTitan’s investor relations website concurrently with this release.

Following completion of the events, a webcast replay will also be available at http://investors.servicetitan.com for 12 months.

About ServiceTitan

ServiceTitan is AI for the trades — a purpose-built agentic operating system designed to automate the workflows that run a contracting business, from enterprise commercial construction to residential field service, exteriors and beyond. The company’s end-to-end solution gives contractors the tools they need to run and grow their business, while providing a stellar customer experience. Learn how ServiceTitan is equipping tradespeople with the AI technology they need to keep the world running at: www.servicetitan.com.

Forward Looking Statements

This press release contains forward-looking statements within the meaning of the Securities Act of 1933, as amended, the Securities Exchange Act of 1934, as amended, and the Private Securities Litigation Reform Act of 1995. All statements other than statements of historical facts contained in this press release may be forward-looking statements. In some cases, you can identify forward-looking statements because they contain words such as “anticipate,” “believe,” “contemplate,” “continue,” “could,” “estimate,” “expect,” “goal,” “intend,” “likely,” “may,” “plan,” “potential,” “predict,” “project,” “seek,” “should,” “strategy,” “target,” or “will,” or the negative of these words or other similar terms or expressions that concern ServiceTitan’s expectations, strategy, plans or intentions. Forward-looking statements in this release include, but are not limited to, statements regarding ServiceTitan’s financial outlook for total revenue and non-GAAP income from operations for fiscal third quarter 2027 ending October 31, 2026 and the full fiscal year ending January 31, 2027, and statements regarding our ability to fully capitalize on bringing AI, including Max, to the trades, our operating and organizational velocity, AI strategy, and plans for Max. ServiceTitan’s expectations and beliefs regarding these matters may not materialize, and actual results in future periods are subject to risks and uncertainties that could cause actual results to differ materially from those projected, including those more fully described under the caption “Risk Factors” in our Quarterly Report on Form 10-Q for fiscal first quarter 2027 ended April 30, 2026 as filed with the SEC on June 5, 2026, which should be read in conjunction with this press release and the financial results included herein. Additional information will be set forth in our Quarterly Report on Form 10-Q for the fiscal second quarter 2027 ended July 31, 2026. The forward-looking statements in this release are based on information available to ServiceTitan as of the date hereof, and ServiceTitan undertakes no obligation to update any forward-looking statements, except as required by law.

2

Press Contact

Max Wertheimer

ServiceTitan, Inc.

press@servicetitan.com

Investor Contact

Jason Rechel

ServiceTitan, Inc.

investors@servicetitan.com

© 2026 ServiceTitan. All rights reserved. ServiceTitan, the ServiceTitan logo, and all ServiceTitan product and service names mentioned herein are registered trademarks or unregistered trademarks of ServiceTitan, Inc. in the United States and other countries. Other brand names and marks mentioned herein are for identification purposes only and may be the trademarks of their respective holder(s).

3

ServiceTitan, Inc.

Condensed Consolidated Statements of Operations

(in thousands, except share and per share data)

(unaudited)

		Three Months Ended July 31,								Six Months Ended July 31,
		2026				2025				2026				2025
Revenue:
Platform		$	284,496			$	232,726			$	545,060			$	440,708
Professional services and other			8,260				9,397				16,520				17,107
Total revenue			292,756				242,123				561,580				457,815
Cost of revenue:
Platform			60,521				51,991				116,030				102,028
Professional services and other			23,166				18,783				42,690				36,042
Total cost of revenue			83,687				70,774				158,720				138,070
Gross profit			209,069				171,349				402,860				319,745
Operating expenses:
Sales and marketing			76,973				69,544				150,045				138,767
Research and development			100,630				73,065				188,654				142,205
General and administrative			59,018				63,512				117,475				123,081
Total operating expenses			236,621				206,121				456,174				404,053
Loss from operations			(27,552	)			(34,772	)			(53,314	)			(84,308	)
Other income (expense), net
Interest expense			(188	)			(2,057	)			(371	)			(4,092	)
Interest income			3,924				4,783				7,651				9,723
Other income, net			283				185				634				686
Total other income, net			4,019				2,911				7,914				6,317
Loss before income taxes			(23,533	)			(31,861	)			(45,400	)			(77,991	)
Provision for income taxes			1,388				364				2,339				598
Net loss			(24,921	)			(32,225	)			(47,739	)			(78,589	)
Net loss per share, basic and diluted		$	(0.26	)		$	(0.35	)		$	(0.50	)		$	(0.86	)
Weighted-average shares used in computing net loss    per share, basic and diluted			95,863,240				91,687,907				95,440,743				91,041,726
Disaggregated Revenue
		Three Months Ended July 31,								Six Months Ended July 31,
		2026				2025				2026				2025
Subscription		$	212,373			$	174,753			$	414,411			$	337,470
Usage			72,123				57,973				130,649				103,238
Platform revenue			284,496				232,726				545,060				440,708
Professional services and other			8,260				9,397				16,520				17,107
Total revenue		$	292,756			$	242,123			$	561,580			$	457,815

4

ServiceTitan, Inc.

Condensed Consolidated Balance Sheets

(in thousands, except share and per share data)

(unaudited)

		As of
		July 31,				January 31,
		2026				2026
Assets
Current assets:
Cash and cash equivalents		$	479,538			$	428,769
Restricted cash			—				166
Accounts receivable, net of allowance of $11,151 and $11,963 as of July 31, 2026 and    January 31, 2026, respectively			69,883				55,974
Deferred contract costs, current			15,241				14,964
Contract assets			68,267				57,777
Prepaid expenses			30,207				25,894
Other current assets			7,242				7,314
Total current assets			670,378				590,858
Restricted cash, noncurrent			416				417
Deferred contract costs, noncurrent			13,092				14,748
Property and equipment, net			35,835				38,902
Operating lease right-of-use assets			19,409				18,627
Internal-use software, net			40,823				39,246
Intangible assets, net			157,036				176,743
Goodwill			860,250				860,250
Other assets			6,937				5,266
Total assets		$	1,804,176			$	1,745,057
Liabilities and Stockholders' Equity
Current liabilities:
Accounts payable and other accrued expenses		$	56,110			$	52,262
Accrued personnel-related expenses			52,300				83,095
Deferred revenue, current			17,407				18,676
Operating lease liabilities, current			12,056				14,052
Other current liabilities			9,614				1,367
Total current liabilities			147,487				169,452
Operating lease liabilities, noncurrent			35,708				37,322
Other noncurrent liabilities			15,285				13,049
Total liabilities			198,480				219,823
Commitments and contingencies
Stockholders' Equity
Preferred stock, par value $0.001, 100,000,000 shares authorized as of July 31, 2026    and January 31, 2026. No shares issued and outstanding as of July 31, 2026 and    January 31, 2026			—				—
Class A common stock, par value $0.001, 1,000,000,000 shares authorized as of    July 31, 2026 and January 31, 2026. 83,857,202 shares and 81,956,537 shares    issued and outstanding as of July 31, 2026 and January 31, 2026, respectively			83				82
Class B common stock, par value $0.001, 100,000,000 shares authorized as of    July 31, 2026 and January 31, 2026. 12,605,018 shares and 12,644,614 shares    issued and outstanding as of July 31, 2026 and January 31, 2026, respectively			13				13
Class C common stock, par value $0.001, 100,000,000 shares authorized as of     July 31, 2026 and January 31, 2026. No shares issued and outstanding as of     July 31, 2026 and January 31, 2026			—				—
Additional paid-in capital			2,918,922				2,790,722
Accumulated deficit			(1,313,322	)			(1,265,583	)
Total stockholders' equity			1,605,696				1,525,234
Total liabilities and stockholders' equity		$	1,804,176			$	1,745,057

5

ServiceTitan, Inc.

Condensed Consolidated Statements of Cash Flows

(in thousands)

(unaudited)

		Three Months Ended July 31,								Six Months Ended July 31,
		2026				2025				2026				2025
Cash flows provided by operating activities
Net loss		$	(24,921	)		$	(32,225	)		$	(47,739	)		$	(78,589	)
Adjustments to reconcile net loss to net cash provided by operating    activities
Depreciation and amortization expense			19,898				20,035				39,448				39,990
Amortization of deferred contract costs			4,045				3,604				8,157				6,940
Non-cash operating lease expense			1,565				1,406				3,077				2,758
Stock-based compensation expense			60,575				49,307				115,149				93,056
Loss on impairment and disposal of assets			5				200				13				8,260
Deferred income taxes			1,138				679				1,952				1,325
Amortization of debt issuance costs			—				128				—				248
Provision for credit losses			1,487				1,544				3,160				5,267
Changes in operating assets and liabilities, net of effect of business acquisition:
Accounts receivable			(8,009	)			(7,422	)			(17,069	)			(12,692	)
Prepaid expenses and other current assets			(1,280	)			(10,217	)			(4,244	)			(8,546	)
Deferred contract costs			(2,990	)			(4,425	)			(6,778	)			(10,164	)
Contract assets			(3,714	)			(2,185	)			(10,490	)			(3,526	)
Other assets			(43	)			177				(2,304	)			685
Accounts payable and other accrued expenses			421				(1,068	)			3,843				2,933
Accrued personnel-related expenses			9,517				18,959				(29,344	)			(21,673	)
Operating lease liabilities			(3,284	)			(3,013	)			(7,469	)			(6,166	)
Other liabilities			5,208				3,953				8,331				5,190
Deferred revenue			(1,629	)			903				(1,269	)			474
Net cash provided by operating activities			57,989				40,340				56,424				25,770
Cash flows used in investing activities
Capitalized internal-use software			(4,761	)			(4,930	)			(11,424	)			(11,402	)
Purchase of property and equipment			(1,108	)			(1,110	)			(1,704	)			(2,402	)
Deposits for property and equipment			(1,665	)			—				(2,421	)			—
Net cash used in investing activities			(7,534	)			(6,040	)			(15,549	)			(13,804	)
Cash flows provided by financing activities
Proceeds from exercise of stock options			7,552				17,255				9,727				18,436
Payment of debt arrangements			—				(269	)			—				(537	)
Payment of deferred initial public offering costs			—				(66	)			—				(599	)
Net cash provided by financing activities			7,552				16,920				9,727				17,300
Net change in cash, cash equivalents, and restricted cash			58,007				51,220				50,602				29,266
Cash, cash equivalents, and restricted cash
Beginning of period			421,947				420,892				429,352				442,846
End of period		$	479,954			$	472,112			$	479,954			$	472,112

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Statement Regarding Use of Non-GAAP Financial Measures

In addition to our results prepared in accordance with GAAP, we believe non-GAAP gross profit and non-GAAP gross margin, in total and for platform, and professional services and other, non-GAAP sales and marketing expense, non-GAAP research and development expense, non-GAAP general and administrative expense, non-GAAP income from operations, non-GAAP operating margin, non-GAAP net income and non-GAAP earnings per share (“EPS”) are useful in evaluating our operating performance.

These measures, however, have certain limitations in that they reflect the exercise of judgment by our management about which expenses are excluded or included and do not include the impact of certain expenses that are reflected in our consolidated statement of operations that are necessary to run our business. These non-GAAP financial measures should be considered in addition to, not as a substitute for or in isolation from, our financial results determined in accordance with GAAP. We caution investors that amounts presented in accordance with our definition of non-GAAP gross profit, non-GAAP gross margin, non-GAAP sales and marketing expense, non-GAAP research and development expense, non-GAAP general and administrative expense, non-GAAP income from operations, non-GAAP operating margin, non-GAAP net income and non-GAAP EPS may not be comparable to similar measures disclosed by other companies because not all companies and analysts calculate these measures in the same manner.

For the reasons set forth below, we believe that excluding the following items provides information that is helpful in understanding our operating results, evaluating our future prospects, comparing our financial results across accounting periods, and comparing our financial results to our peers, many of which provide similar non-GAAP financial measures.

•Stock-based compensation expense and related employer payroll taxes. We exclude stock-based compensation expense, including the performance-based RSUs granted to our Co-Founders, and related employer payroll taxes to allow investors to make more meaningful comparisons of our performance between periods and to facilitate a comparison of our performance to those of other peer companies. Stock-based compensation may vary between periods due to various factors unrelated to our core performance, including as a result of the assumptions used in the valuation methodologies, timing and amount of grants and other factors. We exclude employer payroll taxes because the amounts vary based on timing and settlement or vesting of awards unrelated to our core operating performance. Moreover, stock-based compensation expense is a non-cash expense that we exclude from our internal management reporting processes and when assessing our actual performance, budgeting, planning, and forecasting future periods.

•Amortization of acquired intangible assets. We incur amortization expense for acquired intangible assets in connection with acquisitions of certain businesses and technologies. Amortization of acquired intangible assets is a non-cash expense that is significantly affected by the timing and size of acquisitions, and the inherent subjective nature of purchase price allocations. Because these costs have already been incurred, we exclude the amortization expense from our internal management reporting processes. We exclude these charges when assessing our actual performance and when budgeting, planning, and forecasting future periods. Investors should note that the use of intangible assets contributed to our revenues earned during the periods presented and will contribute to our future period revenues as well.

•Loss on operating lease assets. We have incurred impairments on certain right-of-use assets and other long-lived assets. We believe that it is useful to exclude these charges when assessing the level of various operating expenses and resource allocations when budgeting, planning and forecasting future periods. In addition, we believe excluding such costs enhances the comparability between periods.

•Acquisition-related items. From time to time, we may incur costs related to acquisitions, including legal, third-party valuation and due diligence, insurance costs, and one-time retention bonuses for employees of acquired companies. In addition, we periodically record the change to the fair value of contingent consideration related to past acquisitions. When applicable, we exclude these items when assessing our actual performance and when

7

budgeting, planning and forecasting future periods. We believe excluding these items allows investors to make meaningful comparisons between our core results of operations and those of other peer companies.

Change in Non-GAAP Income Tax Rate Presentation

Effective February 1, 2026, the beginning of our first quarter of fiscal 2027, we adopted a fixed long-term projected non-GAAP tax rate in order to provide better consistency across interim reporting periods. When projecting the long-term non-GAAP tax rate, we utilize a financial projection that excludes the direct impact of the items excluded from GAAP income in calculating our non-GAAP income. The projected rate considers other factors such as our current operating structure, existing tax positions in various jurisdictions, and key legislation in major jurisdictions where we operate. For fiscal 2027, we determined the projected non-GAAP tax rate to be 18%, which reflects currently available information, as well as other factors and assumptions that may change over time. We will periodically re-evaluate this tax rate, as necessary, for significant events, relevant tax law changes, material changes in the forecasted geographic earnings mix, and any significant acquisitions.

Non-GAAP EPS

We define non-GAAP basic EPS as non-GAAP net income divided by weighted-average shares outstanding used in computing net loss per share attributable to common stockholders, basic. We define non-GAAP diluted EPS as non-GAAP net income divided by weighted-average shares outstanding giving effect to the weighted average of all potentially dilutive common stock equivalents outstanding for the period including options to purchase common stock, restricted stock units, and acquisition indemnity shares withheld. The dilutive effect of outstanding awards is reflected in non-GAAP diluted earnings per share by application of the treasury method.

Free Cash Flow

We define free cash flow, a non-GAAP measure, as GAAP net cash provided by operating activities less cash used for investing activities for capitalized internal use software and less cash paid for purchases of, and deposits for, property and equipment. We believe that free cash flow is a meaningful indicator of our sources of liquidity and capital requirements and provides information to management and investors that is useful in evaluating the cash flow trends of our business. Once our business needs and obligations are met, cash can be used to maintain a strong balance sheet and invest in future growth. Free cash flow has limitations as an analytical tool and should not be considered in isolation or as a substitute for analysis of our results as reported under GAAP. Other companies may calculate free cash flow or similarly titled non-GAAP measures differently, which could reduce the usefulness of free cash flow as a tool for comparison. In addition, free cash flow does not reflect mandatory debt service and other non-discretionary expenditures that are required to be made under contractual commitments and does not represent the total increase or decrease in our cash balance for any given period.

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ServiceTitan, Inc.

GAAP to Non-GAAP Reconciliations

(unaudited)

Non-GAAP Gross Profit and Non-GAAP Gross Margin

		Platform								Professional Services and Other								Total
		Three Months Ended July 31,								Three Months Ended July 31,								Three Months Ended July 31,
		2026				2025				2026				2025				2026				2025
		(in thousands)
GAAP gross profit		$	223,975			$	180,735			$	(14,906	)		$	(9,386	)		$	209,069			$	171,349
Stock-based compensation expense    and related employer payroll taxes			1,712				1,484				2,397				1,364				4,109				2,848
Amortization of acquired intangible   assets			4,933				5,533				334				334				5,267				5,867
Non-GAAP gross profit		$	230,620			$	187,752			$	(12,175	)		$	(7,688	)		$	218,445			$	180,064

		Platform								Professional Services and Other								Total
		Three Months Ended July 31,								Three Months Ended July 31,								Three Months Ended July 31,
		2026				2025				2026				2025				2026				2025
GAAP gross margin			78.7	%			77.7	%			(180.5	)%			(99.9	)%			71.4	%			70.8	%
Stock-based compensation expense    and related employer payroll taxes			0.6	%			0.6	%			29.0	%			14.5	%			1.4	%			1.2	%
Amortization of acquired intangible    assets			1.7	%			2.4	%			4.0	%			3.6	%			1.8	%			2.4	%
Non-GAAP gross margin*			81.1	%			80.7	%			(147.4	)%			(81.8	)%			74.6	%			74.4	%

* Totals may not foot due to rounding.

		Platform								Professional Services and Other								Total
		Six Months Ended July 31,								Six Months Ended July 31,								Six Months Ended July 31,
		2026				2025				2026				2025				2026				2025
		(in thousands)
GAAP gross profit		$	429,030			$	338,680			$	(26,170	)		$	(18,935	)		$	402,860			$	319,745
Stock-based compensation expense    and related employer payroll taxes			3,440				2,882				3,985				2,748				7,425				5,630
Amortization of acquired intangible   assets			9,866				11,066				668				668				10,534				11,734
Loss on operating lease assets			—				960				—				751				—				1,711
Non-GAAP gross profit		$	442,336			$	353,588			$	(21,517	)		$	(14,768	)		$	420,819			$	338,820

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		Platform								Professional Services and Other								Total
		Six Months Ended July 31,								Six Months Ended July 31,								Six Months Ended July 31,
		2026				2025				2026				2025				2026				2025
GAAP gross margin			78.7	%			76.8	%			(158.4	)%			(110.7	)%			71.7	%			69.8	%
Stock-based compensation expense    and related employer payroll taxes			0.6	%			0.7	%			24.1	%			16.1	%			1.3	%			1.2	%
Amortization of acquired intangible    assets			1.8	%			2.5	%			4.0	%			3.9	%			1.9	%			2.6	%
Loss on operating lease assets			0.0	%			0.2	%			0.0	%			4.4	%			0.0	%			0.4	%
Non-GAAP gross margin*			81.2	%			80.2	%			(130.2	)%			(86.3	)%			74.9	%			74.0	%

* Totals may not foot due to rounding.

Non-GAAP Sales and Marketing Expense

		Three Months Ended July 31,								Six Months Ended July 31,
		2026				2025				2026				2025
		(in thousands)
GAAP sales and marketing expense		$	76,973			$	69,544			$	150,045			$	138,767
Stock-based compensation expense    and related employer payroll taxes			(8,053	)			(7,694	)			(14,672	)			(13,262	)
Amortization of acquired intangible assets			(4,586	)			(5,515	)			(9,173	)			(11,030	)
Loss on operating lease assets			—				—				—				(1,765	)
Non-GAAP sales and marketing expense		$	64,334			$	56,335			$	126,200			$	112,710

Non-GAAP Research and Development Expense

		Three Months Ended July 31,								Six Months Ended July 31,
		2026				2025				2026				2025
		(in thousands)
GAAP research and development expense		$	100,630			$	73,065			$	188,654			$	142,205
Stock-based compensation expense    and related employer payroll taxes			(24,461	)			(12,703	)			(44,925	)			(24,966	)
Loss on operating lease assets			—				—				—				(1,679	)
Non-GAAP research and development expense		$	76,169			$	60,362			$	143,729			$	115,560

Non-GAAP General and Administrative Expense

		Three Months Ended July 31,								Six Months Ended July 31,
		2026				2025				2026				2025
		(in thousands)
GAAP general and administrative expense		$	59,018			$	63,512			$	117,475			$	123,081
Stock-based compensation expense    and related employer payroll taxes			(11,985	)			(15,830	)			(25,229	)			(28,477	)
Stock-based compensation expense -    Co-Founders performance based RSUs			(13,515	)			(13,518	)			(26,589	)			(26,589	)
Loss on operating lease assets			—				—				—				(2,877	)
Non-GAAP general and administrative expense		$	33,518			$	34,164			$	65,657			$	65,138

10

Non-GAAP Income from Operations and Non-GAAP Operating Margin

		Three Months Ended July 31,								Six Months Ended July 31,
		2026				2025				2026				2025
		(in thousands)
GAAP loss from operations		$	(27,552	)		$	(34,772	)		$	(53,314	)		$	(84,308	)
Stock-based compensation expense and    related employer payroll taxes			48,608				39,075				92,251				72,335
Stock-based compensation expense -    Co-Founders performance based RSUs			13,515				13,518				26,589				26,589
Amortization of acquired intangible assets			9,853				11,382				19,707				22,764
Loss on operating lease assets			—				—				—				8,032
Non-GAAP income from operations		$	44,424			$	29,203			$	85,233			$	45,412

		Three Months Ended July 31,								Six Months Ended July 31,
		2026				2025				2026				2025
GAAP operating margin			(9.4	)%			(14.4	)%			(9.5	)%			(18.4	)%
Stock-based compensation expense and    related employer payroll taxes			16.6	%			16.1	%			16.4	%			15.8	%
Stock-based compensation expense -    Co-Founders performance based RSUs			4.6	%			5.6	%			4.7	%			5.8	%
Amortization of acquired intangible assets			3.4	%			4.7	%			3.5	%			5.0	%
Loss on operating lease assets			0.0	%			0.0	%			0.0	%			1.8	%
Non-GAAP operating margin*			15.2	%			12.1	%			15.2	%			9.9	%

* Totals may not foot due to rounding.

Non-GAAP Net Income

		Three Months Ended July 31,								Six Months Ended July 31,
		2026				2025				2026				2025
		(in thousands)
GAAP net loss		$	(24,921	)		$	(32,225	)		$	(47,739	)		$	(78,589	)
Stock-based compensation expense and    related employer payroll taxes			48,608				39,075				92,251				72,335
Stock-based compensation expense -    Co-Founders performance based RSUs			13,515				13,518				26,589				26,589
Amortization of acquired intangible assets			9,853				11,382				19,707				22,764
Loss on operating lease assets			—				—				—				8,032
Income tax effects(4)			(7,331	)			1,095				(14,427	)			(389	)
Non-GAAP net income		$	39,724			$	32,845			$	76,381			$	50,742

(4) Effective February 1, 2026, we adopted a fixed long-term projected non-GAAP tax rate of 18%, which reflects currently available information, as well as other factors and assumptions that may change over time.

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Non-GAAP EPS

		Three Months Ended July 31,								Six Months Ended July 31,
		2026				2025				2026				2025
		(in thousands, except share and per share amounts)
Numerator
Non-GAAP net income		$	39,724			$	32,845			$	76,381			$	50,742
Denominator
Weighted-average shares used in computing net loss per share attributable to common stockholders, basic			95,863,240				91,687,907				95,440,743				91,041,726
Effect of dilutive securities: Stock-based awards			4,341,036				7,699,740				4,310,763				7,957,233
Weighted-average shares used in computing non-GAAP net income per share attributable to common stockholders, diluted			100,204,276				99,387,647				99,751,506				98,998,959
GAAP net loss per share, basic and diluted		$	(0.26	)		$	(0.35	)		$	(0.50	)		$	(0.86	)
Non-GAAP net income per share, basic		$	0.41			$	0.36			$	0.80			$	0.56
Non-GAAP net income per share, diluted		$	0.40			$	0.33			$	0.77			$	0.51

Free Cash Flow

		Three Months Ended July 31,								Six Months Ended July 31,
		2026				2025				2026				2025
		(in thousands)
GAAP net cash provided by operating activities		$	57,989			$	40,340			$	56,424			$	25,770
Capitalized internal-use software			(4,761	)			(4,930	)			(11,424	)			(11,402	)
Purchase of property and equipment			(1,108	)			(1,110	)			(1,704	)			(2,402	)
Deposits for property and equipment			(1,665	)			—				(2,421	)			—
Non-GAAP free cash flow		$	50,455			$	34,300			$	40,875			$	11,966

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