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Crawford & Company reported mixed Q3 results. Total revenues were $332.8 million, down from $342.7 million a year ago, but profitability improved. Net income attributable to shareholders rose to $12.4 million from $9.5 million, and diluted EPS for both Class A and Class B shares increased to $0.25 from $0.19. Cost control supported margins, with costs of services before reimbursements at $228.4 million versus $236.0 million last year and lower corporate interest expense.
Segment trends were varied. Broadspire revenues before reimbursements grew to $103.4 million from $99.0 million, while Platform Solutions declined to $28.9 million from $45.3 million. International Operations increased to $112.9 million from $105.7 million. For the nine-month period, total revenues reached $990.7 million and net income attributable to shareholders was $26.9 million, both higher year over year. Operating cash flow strengthened sharply to $51.7 million from $11.1 million, and cash rose to $68.8 million. Deferred revenues were $59.9 million, and the company paid quarterly dividends and repurchased shares under its authorization.
Crawford & Company announced it has released its third-quarter 2025 financial results via a press release and furnished materials related to its quarterly update. The company posted the press release as Exhibit 99.1.
The company also made a slide presentation available on its investor website to accompany its quarterly earnings conference call scheduled for November 4, 2025 at 8:30 a.m. Eastern Time; the presentation is furnished as Exhibit 99.2.
Crawford & Company announced that its Board authorized an increase of its share repurchase program by an additional two million shares and extended the program’s termination date to December 31, 2027. The program was originally approved on November 4, 2021 and augmented on February 10, 2022 for up to an aggregate of seven million shares.
The company also approved a quarterly cash dividend of $0.075 per share for both Class A and Class B common stock, payable on December 5, 2025 to shareholders of record as of November 19, 2025. As of October 30, 2025, 634,920 shares remained unexercised under the existing repurchase authorization.