Liveperson Inc Financials
This page shows Liveperson Inc (LPSN) financial statements, including the income statement, balance sheet, cash flow statement, and key financial ratios. View 17 years of annual fundamentals and quarterly data, with year-over-year growth rates and compound annual growth rates (CAGR). All figures are derived from SEC filings (10-K and 10-Q reports).
Financial Health Signals
Based on FY2025 annual data. Scores normalized against common benchmarks. How we calculate these scores
Liveperson Inc has an operating margin of -32.3%, meaning the company retains $-32 of operating profit per $100 of revenue. This below-average margin results in a low score of 0/100, suggesting thin profitability after operating expenses. This is up from -58.6% the prior year.
Liveperson Inc's revenue declined 22% year-over-year, from $312.5M to $243.7M. This contraction results in a growth score of 0/100.
Liveperson Inc's current ratio of 1.12 means current assets barely cover short-term liabilities. This tight liquidity results in a low score of 17/100, which could limit financial flexibility.
While Liveperson Inc generated -$30.4M in operating cash flow, capex of $12.1M consumed most of it, leaving -$42.5M in free cash flow. This results in a low score of 0/100, reflecting heavy capital investment rather than weak cash generation.
Liveperson Inc passes 3 of 9 financial strength tests. 2 of 4 profitability signals pass, no leverage/liquidity signals pass (rising debt, declining liquidity, or share dilution), 1 of 2 efficiency signals pass.
For every $1 of reported earnings, Liveperson Inc generates $0.45 in operating cash flow (-$30.4M OCF vs -$67.2M net income). This low ratio suggests earnings are primarily driven by accounting accruals rather than cash generation, which may not be sustainable.
Liveperson Inc earns $-2.5 in operating income for every $1 of interest expense (-$78.7M vs $31.5M). This narrow margin raises concern about the company's ability to service its debt if operating income declines.
Key Financial Metrics
Earnings & Revenue
Liveperson Inc generated $243.7M in revenue in fiscal year 2025. This represents a decrease of 22.0% from the prior year.
Liveperson Inc's EBITDA was -$56.0M in fiscal year 2025, measuring earnings before interest, taxes, depreciation, and amortization. This represents an increase of 60.3% from the prior year.
Liveperson Inc reported -$67.2M in net income in fiscal year 2025. This represents an increase of 49.9% from the prior year.
Liveperson Inc earned $-12.39 per diluted share (EPS) in fiscal year 2025. This represents an increase of 45.4% from the prior year.
Cash & Balance Sheet
Liveperson Inc generated -$42.5M in free cash flow in fiscal year 2025, representing cash available after capex. This represents a decrease of 5.6% from the prior year.
Liveperson Inc held $95.0M in cash against $0 in long-term debt as of fiscal year 2025.
Liveperson Inc had 12M shares outstanding in fiscal year 2025. This represents an increase of 98.0% from the prior year.
Margins & Returns
Liveperson Inc's gross margin was 71.5% in fiscal year 2025, indicating the percentage of revenue retained after direct costs. This is down 3.7 percentage points from the prior year.
Liveperson Inc's operating margin was -32.3% in fiscal year 2025, reflecting core business profitability. This is up 26.3 percentage points from the prior year.
Liveperson Inc's net profit margin was -27.6% in fiscal year 2025, showing the share of revenue converted to profit. This is up 15.4 percentage points from the prior year.
Capital Allocation
Liveperson Inc invested $54.7M in research and development in fiscal year 2025. This represents a decrease of 31.4% from the prior year.
Liveperson Inc invested $12.1M in capex in fiscal year 2025, funding long-term assets and infrastructure. This represents a decrease of 51.9% from the prior year.
LPSN Income Statement
| Metric | Q4'25 | Q3'25 | Q2'25 | Q1'25 | Q4'24 | Q3'24 | Q2'24 | Q1'24 |
|---|---|---|---|---|---|---|---|---|
| Revenue | $59.3M-1.4% | $60.2M+0.9% | $59.6M-7.9% | $64.7M-11.6% | $73.2M-1.4% | $74.2M-7.0% | $79.9M-6.2% | $85.1M |
| Cost of Revenue | $15.9M-7.6% | $17.2M-4.5% | $18.0M-1.0% | $18.2M+10.2% | $16.5M-17.3% | $20.0M+21.6% | $16.4M-32.8% | $24.5M |
| Gross Profit | $43.4M+1.0% | $42.9M+3.3% | $41.6M-10.6% | $46.5M-18.0% | $56.7M+4.5% | $54.3M-14.5% | $63.4M+4.5% | $60.7M |
| R&D Expenses | $11.5M-14.4% | $13.4M-3.4% | $13.8M-13.7% | $16.0M-7.3% | $17.3M-4.9% | $18.2M-7.6% | $19.7M-20.1% | $24.6M |
| SG&A Expenses | $8.7M-20.2% | $11.0M+38.0% | $7.9M-52.7% | $16.8M+4.3% | $16.1M-8.9% | $17.7M-27.7% | $24.4M+13.1% | $21.6M |
| Operating Income | -$40.7M-179.3% | -$14.6M-126.8% | -$6.4M+62.0% | -$16.9M+83.2% | -$101.0M-529.7% | -$16.0M+46.2% | -$29.8M+18.1% | -$36.4M |
| Interest Expense | $8.1M-0.5% | $8.1M+3.1% | $7.9M+5.2% | $7.5M+32.0% | $5.7M-0.6% | $5.7M+135.2% | $2.4M+245.6% | $701K |
| Income Tax | $3.0M+666.2% | $394K+2.6% | $384K+211.3% | -$345K-156.9% | $606K+19.1% | $509K-59.5% | $1.3M+247.5% | $362K |
| Net Income | -$46.1M-629.2% | $8.7M+155.4% | -$15.7M-11.2% | -$14.1M+87.4% | -$112.1M-296.1% | -$28.3M-167.7% | $41.8M+217.3% | -$35.6M |
| EPS (Diluted) | N/A | $-2.76 | $-0.17+29.2% | $-0.24 | N/A | $-4.74-1336.4% | $-0.33+17.5% | $-0.40 |
LPSN Balance Sheet
| Metric | Q4'25 | Q3'25 | Q2'25 | Q1'25 | Q4'24 | Q3'24 | Q2'24 | Q1'24 |
|---|---|---|---|---|---|---|---|---|
| Total Assets | $454.7M-11.1% | $511.4M-15.4% | $604.2M+1.3% | $596.2M-1.9% | $607.8M-12.2% | $692.0M-1.7% | $703.8M-2.9% | $724.7M |
| Current Assets | $137.1M-4.6% | $143.7M-37.7% | $230.8M+4.1% | $221.8M-4.1% | $231.2M+8.4% | $213.3M-3.3% | $220.4M-0.4% | $221.3M |
| Cash & Equivalents | $95.0M-10.9% | $106.7M-34.1% | $162.0M-8.1% | $176.3M-3.8% | $183.2M+28.9% | $142.1M-2.6% | $146.0M+14.9% | $127.1M |
| Inventory | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
| Accounts Receivable | $27.0M+40.4% | $19.2M-18.1% | $23.5M-20.7% | $29.6M+3.2% | $28.7M-42.5% | $49.9M-11.4% | $56.4M-21.0% | $71.4M |
| Goodwill | $184.9M-18.4% | $226.5M-0.1% | $226.7M+1.3% | $223.8M+0.6% | $222.6M-21.2% | $282.3M+0.6% | $280.7M-0.1% | $281.0M |
| Total Liabilities | $499.2M-2.7% | $512.8M-25.3% | $686.6M+2.3% | $671.2M-0.6% | $675.1M+4.5% | $646.1M+1.4% | $637.2M-9.7% | $705.5M |
| Current Liabilities | $122.6M+0.3% | $122.2M-13.1% | $140.6M+4.8% | $134.2M-4.1% | $139.9M-17.0% | $168.5M+4.2% | $161.7M-12.6% | $185.1M |
| Long-Term Debt | N/A | N/A | N/A | N/A | N/A | N/A | N/A | $512.1M |
| Total Equity | -$44.5M-101.8% | -$22.1M+73.2% | -$82.4M-10.0% | -$74.9M-11.3% | -$67.3M-246.6% | $45.9M-31.1% | $66.6M+247.2% | $19.2M |
| Retained Earnings | -$1.1B-4.6% | -$1.0B+0.9% | -$1.0B-1.6% | -$1.0B-1.4% | -$991.3M-12.8% | -$879.1M-3.3% | -$850.8M+4.7% | -$892.6M |
LPSN Cash Flow Statement
| Metric | Q4'25 | Q3'25 | Q2'25 | Q1'25 | Q4'24 | Q3'24 | Q2'24 | Q1'24 |
|---|---|---|---|---|---|---|---|---|
| Operating Cash Flow | -$9.7M-60.7% | -$6.0M+48.5% | -$11.7M-277.1% | -$3.1M+0.6% | -$3.1M-164.7% | $4.8M+126.9% | -$17.9M-1731.6% | $1.1M |
| Capital Expenditures | $2.3M-20.2% | $2.9M-7.9% | $3.1M-16.6% | $3.8M+3.3% | $3.6M-27.9% | $5.0M+1.8% | $5.0M-56.9% | $11.5M |
| Free Cash Flow | -$12.0M-34.4% | -$8.9M+39.9% | -$14.8M-116.1% | -$6.9M-1.5% | -$6.8M-2836.1% | -$230K+99.0% | -$22.9M-120.0% | -$10.4M |
| Investing Cash Flow | -$2.5M+23.1% | -$3.3M+14.0% | -$3.8M+8.3% | -$4.1M+12.0% | -$4.7M+18.6% | -$5.8M-15.6% | -$5.0M+60.6% | -$12.7M |
| Financing Cash Flow | $349K+100.8% | -$46.3M-9950.2% | $470K+1907.7% | -$26K-100.1% | $49.8M+1725.9% | -$3.1M-107.5% | $40.9M+156.3% | -$72.7M |
| Dividends Paid | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
| Share Buybacks | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
LPSN Financial Ratios
| Metric | Q4'25 | Q3'25 | Q2'25 | Q1'25 | Q4'24 | Q3'24 | Q2'24 | Q1'24 |
|---|---|---|---|---|---|---|---|---|
| Gross Margin | 73.2%+1.8pp | 71.4%+1.6pp | 69.7%-2.1pp | 71.8%-5.6pp | 77.4%+4.3pp | 73.1%-6.3pp | 79.4%+8.2pp | 71.3% |
| Operating Margin | -68.7%-44.5pp | -24.3%-13.5pp | -10.8%+15.4pp | -26.2%+111.8pp | -138.0%-116.4pp | -21.6%+15.7pp | -37.3%+5.4pp | -42.7% |
| Net Margin | -77.8%-92.2pp | 14.5%+40.8pp | -26.4%-4.5pp | -21.8%+131.3pp | -153.2%-115.0pp | -38.1%-90.5pp | 52.3%+94.2pp | -41.9% |
| Return on Equity | N/A | N/A | N/A | N/A | N/A | -61.7%-124.4pp | 62.7%+248.5pp | -185.7% |
| Return on Assets | -10.1%-11.8pp | 1.7%+4.3pp | -2.6%-0.2pp | -2.4%+16.1pp | -18.4%-14.4pp | -4.1%-10.0pp | 5.9%+10.9pp | -4.9% |
| Current Ratio | 1.12-0.1 | 1.18-0.5 | 1.64-0.0 | 1.650.0 | 1.65+0.4 | 1.27-0.1 | 1.36+0.2 | 1.20 |
| Debt-to-Equity | -11.22+12.0 | -23.26-14.9 | -8.33+0.6 | -8.96+1.1 | -10.03-24.1 | 14.07+4.5 | 9.57-17.1 | 26.69 |
| FCF Margin | -20.2%-5.4pp | -14.8%+10.1pp | -24.9%-14.3pp | -10.6%-1.4pp | -9.2%-8.9pp | -0.3%+28.3pp | -28.6%-16.4pp | -12.2% |
Note: Shareholder equity is negative (-$44.5M), which causes debt-to-equity and return on equity ratios to appear negative or not meaningful. This can occur from accumulated losses or large share buyback programs.
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Frequently Asked Questions
What is Liveperson Inc's annual revenue?
Liveperson Inc (LPSN) reported $243.7M in total revenue for fiscal year 2025. This represents a -22.0% change compared to the previous fiscal year. Revenue measures the total income earned from the company's primary business operations before any expenses are deducted.
How fast is Liveperson Inc's revenue growing?
Liveperson Inc (LPSN) revenue declined by 22% year-over-year, from $312.5M to $243.7M in fiscal year 2025.
Is Liveperson Inc profitable?
No, Liveperson Inc (LPSN) reported a net income of -$67.2M in fiscal year 2025, with a net profit margin of -27.6%.
What is Liveperson Inc's EBITDA?
Liveperson Inc (LPSN) had EBITDA of -$56.0M in fiscal year 2025, measuring earnings before interest, taxes, depreciation, and amortization.
What is Liveperson Inc's gross margin?
Liveperson Inc (LPSN) had a gross margin of 71.5% in fiscal year 2025, indicating the percentage of revenue retained after direct costs of goods sold.
What is Liveperson Inc's operating margin?
Liveperson Inc (LPSN) had an operating margin of -32.3% in fiscal year 2025, reflecting the profitability of core business operations before interest and taxes.
What is Liveperson Inc's net profit margin?
Liveperson Inc (LPSN) had a net profit margin of -27.6% in fiscal year 2025, representing the share of revenue converted into profit after all expenses.
What is Liveperson Inc's free cash flow?
Liveperson Inc (LPSN) generated -$42.5M in free cash flow during fiscal year 2025. This represents a -5.6% change compared to the previous fiscal year. Free cash flow represents the cash a company generates after accounting for capital expenditures, and is widely used to assess financial flexibility and shareholder value.
What is Liveperson Inc's operating cash flow?
Liveperson Inc (LPSN) generated -$30.4M in operating cash flow during fiscal year 2025, representing cash generated from core business activities.
What are Liveperson Inc's total assets?
Liveperson Inc (LPSN) had $454.7M in total assets as of fiscal year 2025, including both current and long-term assets.
What are Liveperson Inc's capital expenditures?
Liveperson Inc (LPSN) invested $12.1M in capital expenditures during fiscal year 2025, funding long-term assets and infrastructure.
How much does Liveperson Inc spend on research and development?
Liveperson Inc (LPSN) invested $54.7M in research and development during fiscal year 2025.
What is Liveperson Inc's current ratio?
Liveperson Inc (LPSN) had a current ratio of 1.12 as of fiscal year 2025, which is considered adequate.
What is Liveperson Inc's debt-to-equity ratio?
Liveperson Inc (LPSN) had a debt-to-equity ratio of -11.22 as of fiscal year 2025, measuring the company's financial leverage by comparing total debt to shareholder equity.
What is Liveperson Inc's return on assets (ROA)?
Liveperson Inc (LPSN) had a return on assets of -14.8% for fiscal year 2025, measuring how efficiently the company uses its assets to generate profit.
What is Liveperson Inc's cash runway?
Based on fiscal year 2025 data, Liveperson Inc (LPSN) had $95.0M in cash against an annual operating cash burn of $30.4M. This gives an estimated cash runway of approximately 37 months at the current burn rate. Cash runway measures how long a company can continue operating before running out of cash, assuming no additional funding.
Why is Liveperson Inc's debt-to-equity ratio negative or unusual?
Liveperson Inc (LPSN) has negative shareholder equity of -$44.5M as of fiscal year 2025, which causes the debt-to-equity ratio to appear negative or not meaningful. This can occur when accumulated losses exceed invested capital, or after large share buyback programs. Other solvency metrics like the current ratio or interest coverage may be more informative.
What is Liveperson Inc's Piotroski F-Score?
Liveperson Inc (LPSN) has a Piotroski F-Score of 3 out of 9, indicating weak financial health. The F-Score evaluates nine binary signals across profitability (positive ROA, positive cash flow, improving ROA, earnings quality), leverage (decreasing debt, improving liquidity, no share dilution), and operating efficiency (improving gross margin, improving asset turnover). Scores of 7–9 indicate strong and improving fundamentals. Learn more in our complete guide to financial health indicators.
Are Liveperson Inc's earnings high quality?
Liveperson Inc (LPSN) has an earnings quality ratio of 0.45x, considered low quality (accrual-driven). This ratio compares operating cash flow to net income. A ratio above 1.0x means the company generates more cash than its reported earnings, indicating sustainable, cash-backed profits. Ratios below 1.0x suggest earnings rely on accounting accruals rather than actual cash generation. Learn more in our complete guide to financial health indicators.
Can Liveperson Inc cover its interest payments?
Liveperson Inc (LPSN) has an interest coverage ratio of -2.5x, meaning it can struggle to cover its interest obligations. This ratio divides operating income by interest expense. Ratios above 5x indicate strong debt-servicing ability, while ratios below 2x suggest the company may face difficulty meeting interest payments if earnings decline. Learn more in our complete guide to financial health indicators.
How financially healthy is Liveperson Inc?
Liveperson Inc (LPSN) scores 4 out of 100 on our Financial Profile, indicating weak overall financial health. This composite score evaluates six dimensions: profitability (operating margin), revenue growth, leverage (debt-to-equity), liquidity (current ratio), cash flow quality (free cash flow margin), and shareholder returns (return on equity). Each dimension is normalized against standard financial benchmarks. Learn more in our complete guide to financial health indicators.