Arbor's Commercial Primary Servicer Rating Upgraded by Fitch Ratings; Outlook Maintained
Fitch Ratings has upgraded Arbor Realty Trust's (NYSE: ABR) commercial primary servicer rating from CPS2 to CPS2+ and maintained its positive outlook.
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Fitch Ratings has upgraded Arbor Realty Trust's (NYSE: ABR) commercial primary servicer rating from CPS2 to CPS2+ and maintained its positive outlook. The upgrade reflects Arbor's excellence in multifamily agency loan servicing, experienced staff management, technology improvements including the ALEX borrower portal, and robust governance infrastructure. Fitch also affirmed Arbor's commercial special servicer rating at CSS3+. The company's servicing division manages a multi-billion-dollar portfolio of multifamily and commercial real estate loans from lenders including Fannie Mae and Freddie Mac.
Positive
- Upgrade of commercial primary servicer rating from CPS2 to CPS2+
- Improved aggregate staff turnover rates
- Strong external audit results with no material findings
- Favorable comparison to other Fitch-rated servicers in experience levels and procedures
Negative
- None.
Details
News Market Reaction – ABR
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"Fitch's upgrade of Arbor's servicer rating is a result of Arbor's continued investments in people, process, and technology improvements in addition to the diligent work our experienced servicing team performs day after day," said Danny van der Reis, Executive Vice President, Servicing and Asset Management. "We excel by making a personal commitment to our clients through the lifecycle of the loan, ensuring the highest level of satisfaction."
Arbor Earns High Marks in Operations
Arbor's commercial primary servicer rating was upgraded from CPS2 to CPS2+, and its rating outlook was revised to stable, reflecting the company's continued high performance in several areas of operations, including its:
- Overall servicing ability primarily focused on multifamily agency loans
- Tenured and experienced staff and management with improved aggregate turnover
- Continued technology enhancements to support its servicing functions, such as the deployment of ALEX, an internally developed borrower portal
- Proficient governance infrastructure consisting of management oversight and quarterly internal compliance reviews conducted by Arbor's dedicated and independent quality control team, which continue to result in external audits with no material findings
Positive Rating Outlook Maintained
Fitch Ratings also affirmed Arbor's commercial special servicer rating to CSS3+ and maintained Arbor's positive rating outlook.
Arbor compared favorably to other Fitch-rated servicers, showing strength in its employees' experience levels, well-established policies and procedures, and sound reporting and management oversight. Fitch made its new determination after reviewing Arbor's business plans for six non-securitized specially serviced assets and noted they are sufficient relative to other Fitch-rated special servicers.
Arbor's servicing division, based in
About Arbor
Arbor Realty Trust, Inc. (NYSE: ABR) is a nationwide real estate investment trust and direct lender, providing loan origination and servicing for multifamily, single-family rental (SFR) portfolios, and other diverse commercial real estate assets. Headquartered in New York, Arbor manages a multibillion-dollar servicing portfolio, specializing in government-sponsored enterprise products. Arbor is a leading Fannie Mae DUS® lender, Freddie Mac Optigo® Seller/Servicer, and an approved FHA Multifamily Accelerated Processing (MAP) lender. Arbor's product platform also includes bridge, CMBS, mezzanine, and preferred equity loans. Rated by Standard and Poor's and Fitch Ratings, Arbor is committed to building on its reputation for service, quality, and customized solutions with an unparalleled dedication to providing our clients excellence over the entire life of a loan.
Contact:
press@arbor.com
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SOURCE Arbor Realty Trust
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