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Jackson County REMC brings ultra-fast fiber to rural Indiana with Adtran

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Key Terms

fiber access technical
Fiber access is the availability of fiber-optic connections that carry internet and communication data to homes, businesses, or other networks; think of it as a high-capacity highway for digital traffic. For investors, it matters because owning or controlling that access can mean steady, growing revenue from customers and other service providers, barriers to competition, and large upfront costs that affect returns and long-term profitability.
managed wi‑fi technical
Managed Wi‑Fi is a service where a third party designs, installs, monitors and updates a company’s wireless internet network on an ongoing basis, like hiring a building manager to care for elevators and lighting rather than doing it yourself. For investors, it matters because it turns one‑time hardware sales into steady, contract‑driven revenue, improves customer retention through reliable service and security, and can create data and upsell opportunities tied to network performance and analytics.
wi-fi 7 technical
Wi‑Fi 7 is the next generation of wireless networking technology that delivers much faster speeds, lower delay, and the ability to handle many more devices at once—think of it as a wider, smoother highway for internet traffic. It matters to investors because upgrades to phones, routers, smart-home gear, and business networks can drive hardware sales, service subscriptions, and demand for data-center or semiconductor capacity, affecting companies across the tech supply chain.
cloud-based software technical
Cloud-based software is a type of computer program that runs on remote servers accessed via the internet, rather than being installed directly on individual devices. This allows users to access and use the software from any location with an internet connection, often through a web browser. For investors, it means companies can offer flexible, scalable services and reduce costs, making them potentially more agile and innovative in the marketplace.
software‑defined network technical
A software-defined network is an approach that moves the brains of a computer network from individual hardware devices into centralized software, letting operators control traffic, security and capacity from a single console instead of reconfiguring each device by hand. For investors, this matters because it can lower operating costs, speed product rollouts and make networks easier to scale or secure—similar to using one remote to manage many TVs rather than adjusting each set individually.
pay-as-you-grow model financial
A pay-as-you-grow model lets customers start with a small commitment and increase payments as their usage, sales, or needs expand, like renting extra space in a storage unit only when you need it. Investors care because it can drive steady, predictable revenue and faster customer adoption by lowering upfront barriers, but it may also delay large initial cash inflows and tie future growth to customer retention and usage trends.
ai-driven technical
AI-driven describes products, services, processes or decisions that rely on artificial intelligence—software that detects patterns in data and makes predictions or choices without step-by-step human direction. For investors it signals potential for faster growth, lower operating costs or new revenue, but also new risks (model errors, data problems, regulatory limits); think of it like a smart thermostat that can save energy and money but can also misbehave if fed bad information.

News summary:

  • Rural electric co-op needed a scalable, easy-to-manage network with transparent pricing, real-time insights and faster troubleshooting
  • Adtran’s fiber access, Wi-Fi and cloud management technology supports expansion into underserved areas and rapid fault resolution
  • Solution delivers 20-30% cost savings, improved subscriber experience and greater operational efficiency

BROWNSTOWN, Ind.--(BUSINESS WIRE)-- Adtran today announced that Jackson County REMC is transforming its broadband network with Adtran technology to help close the digital divide and bring faster, more reliable connectivity to homes, businesses and farms across southern Indiana. The member-owned electric co-op selected Adtran for its transparent approach and collaborative partnership, moving away from restrictive models that added complexity and cost. The integrated solution combines fiber access, AI-driven Mosaic One SaaS and Intellifi® managed Wi‑Fi to reduce truck rolls and lower operating expenses by up to 30%. This empowers Jackson County REMC to provide a superior experience for more than 13,500 broadband subscribers across its 10‑county service area. It also expands access to online services and creates new opportunities for education, healthcare and economic growth.

Adtran’s networking technology is helping Jackson County REMC drive high-speed connectivity to rural communities and close Indiana’s digital divide.

Adtran’s networking technology is helping Jackson County REMC drive high-speed connectivity to rural communities and close Indiana’s digital divide.

“Adtran’s transparency and responsiveness gave us confidence from the start. We know exactly what we’re paying for, without hidden charges or surprises, and that makes a big difference,” said Ben Conner, VP of technology and network operations at Jackson County REMC. “Keeping our members connected means solving problems quickly and avoiding unnecessary visits. This solution provides the insight we need to manage our network and member experience more effectively. With Intellifi® managed Wi-Fi, we can diagnose issues remotely through an intuitive, user‑friendly interface – even spotting, in the first week, that a gateway was overheating because it was perched on a potpourri warmer! Together, these capabilities have helped us cut truck rolls, boost ARPU and reinvest savings back into the community.”

Jackson County REMC’s network upgrade combines Adtran’s fiber access platform, managed Wi‑Fi technology and cloud-based software to deliver multigigabit fiber services across some of Indiana’s most sparsely populated communities. In-home connectivity is strengthened with Adtran’s Wi-Fi 7 service delivery gateways, while the Intellifi® platform offers real-time performance data and insights that help technicians resolve issues remotely. Cloud‑based Mosaic One software, including Mosaic One Care and Mosaic One Promote, simplifies service management and subscriber engagement from a single dashboard. This combination creates an open, software‑defined network that scales easily, streamlines operations and enhances the overall customer experience – driving higher revenue per connection and reducing costly on-site visits across the co-op’s rural footprint.

“Connecting rural communities requires networks that are dependable, scalable and easy to manage. Our solution enables Jackson County REMC to deliver multigigabit fiber and managed Wi‑Fi across some of Indiana’s most digitally isolated areas,” commented Jeremy Harris, VP of North America sales at Adtran. “With a pay-as-you-grow model, the co-op can expand without over-investing, while cloud intelligence and advanced services boost efficiency and minimize opex. At Adtran, we believe in close collaboration and a clear, consistent approach to pricing. That clarity makes planning predictable and avoids unexpected costs, helping Jackson County REMC give families, farms and local businesses the online access they need to thrive.”

About Adtran

ADTRAN Holdings, Inc. (NASDAQ: ADTN and FSE: QH9) is the parent company of Adtran, Inc., a leading global provider of open, disaggregated networking and communications solutions that enable voice, data, video and internet communications across any network infrastructure. From the cloud edge to the subscriber edge, Adtran empowers communications service providers around the world to manage and scale services that connect people, places and things. Adtran solutions are used by service providers, private enterprises, government organizations and millions of individual users worldwide. ADTRAN Holdings, Inc. is also the majority shareholder of Adtran Networks SE, formerly ADVA Optical Networking SE. Find more at Adtran, LinkedIn and X.

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ADTRAN Holdings, Inc.
www.adtran.com

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Gareth Spence

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public.relations@adtran.com

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Peter Schuman

+1 256 963 6305

investor.relations@adtran.com

Source: ADTRAN Holdings, Inc.

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