Agilysys InfoGenesis® Point-of-Sale (POS) Platform Approved by IHG Hotels & Resorts Across Its Portfolio
Cloud-Native Enterprise POS Will Deliver Omnichannel Versatility for IHG Brands
Building on its relationship with IHG, Agilysys is now a global POS provider for IHG across all hotel segments—Luxury & Lifestyle, Premium, Essentials, Suites, and Partner brands. IHG also uses InfoGenesis at select resort hotels, demonstrating the platform’s ability to scale across diverse brand tiers.
Andrea Cole, Vice President, Hotel Technology for IHG said, “IHG has made several investments in modern, connected technology to enhance performance for our hotels. Approving Agilysys InfoGenesis as a point-of-sale (POS) option for our hotels is part of our initiative to offer a best-in-class suite of technology for IHG hotels.”
“This agreement reflects our shared commitment to curating exceptional guest experiences and enabling staff efficiencies through innovation, scalability and loyalty,” said Joe Youssef, SVP and Chief Commercial Officer at Agilysys. “We are proud to partner with IHG to deliver advanced technology that also has the flexibility required to serve the distinct needs of each segment of properties in the IHG portfolio,” Youssef continued.
Purpose-built for hospitality, the InfoGenesis POS ecosystem delivers unified guest and staff-facing experiences across food-and-beverage, retail, minibar, activity centers and non-traditional service areas. InfoGenesis supports iOS, Windows and Android devices for operational flexibility, fully functional via Wi-Fi and cellular data, enabling secure mobile transactions as well as on-demand self-service ordering for rooftops, poolside cabanas and beach areas, Grab-and-Go markets, guest rooms and event spaces.
The InfoGenesis ecosystem goes beyond the capabilities of ordinary POS solutions and includes: guest self-service extensions IG OnDemand, IG Kiosk and IG PanOptic Kiosk; IG KDS for optimizing kitchen management; IG Fly, an all-in-one mobile ordering, payment and printing solution that enables staff to serve guests wherever they are; convenient and secure P2PE payment solutions Agilysys Pay and Pay by QR code with IG QuickPay; and streamlined digital menu management through and IG Digital Menu Board.
InfoGenesis integrates with IHG’s property management systems to provide staff with real-time access to guest transactions, streamlining training and daily operations while improving service speed and payment flexibility. The integration also enables room charges across all outlets and supports industry-standard revenue detail posting that accounting teams rely on. Guests, in turn, enjoy fast, seamless ordering from anywhere on property—delivering both consistent service and operational efficiency.
About Agilysys, Inc. (www.agilysys.com)
Agilysys exclusively delivers state-of-the-art hospitality software solutions and services that help organizations go beyond what they can accomplish with traditional property management systems (PMS), point-of-sale (POS) solutions and food and beverage inventory and procurement systems. Modern, state-of-the-art solutions work standalone to provide best-in-class capabilities, or together in a coordinated ecosystem that unifies data and workflows across a property, to equip staff members to delight guests, improve efficiency and grow margins.
View source version on businesswire.com: https://www.businesswire.com/news/home/20251202341943/en/
MEDIA:
Rest of World: Alan Edwards/Champion Communications +44 207 030 3818 agilysys@championcomms.com
INVESTORS: Jessica Hennessy, Agilysys, Inc., 770-810-6116 investorrelations@agilysys.com
Source: Agilysys, Inc.
