Customer Trust: Akamai Is a Customer Favorite in 2025 Zero Trust Platforms Report
Akamai Technologies (NASDAQ: AKAM) has been recognized as a Customer Favorite in Forrester's Wave™: Zero Trust Platforms Q3 2025 report. The company received top scores in three key criteria: Segmentation and Control, Pricing flexibility and transparency, and Supporting services and offerings.
The report highlights Akamai's streamlined segmentation process, customer-centric approach, and comprehensive supporting services. According to Forrester, Akamai's pricing structure stands out for its simplicity, offering a single contract structure across various deployment types. The company's Zero Trust architecture enables organizations to manage risk across fragmented environments by focusing on identity-based access and precise segmentation.
Akamai Technologies (NASDAQ: AKAM) è stata riconosciuta come Customer Favorite nel rapporto Forrester Wave™: Zero Trust Platforms Q3 2025. L'azienda ha ottenuto i punteggi più alti in tre criteri fondamentali: Segmentazione e Controllo, Flessibilità e trasparenza dei prezzi, e Servizi e offerte di supporto.
Il rapporto evidenzia il processo di segmentazione semplificato di Akamai, l'approccio incentrato sul cliente e i servizi di supporto completi. Secondo Forrester, la struttura dei prezzi di Akamai si distingue per la sua semplicità, offrendo un unico contratto per diversi tipi di implementazione. L'architettura Zero Trust dell'azienda permette alle organizzazioni di gestire i rischi in ambienti frammentati concentrandosi sull'accesso basato sull'identità e su una segmentazione precisa.
Akamai Technologies (NASDAQ: AKAM) ha sido reconocida como Customer Favorite en el informe Forrester Wave™: Zero Trust Platforms Q3 2025. La compañía obtuvo las mejores puntuaciones en tres criterios clave: Segmentación y Control, Flexibilidad y transparencia en precios, y Servicios y ofertas de soporte.
El informe destaca el proceso de segmentación simplificado de Akamai, su enfoque centrado en el cliente y sus servicios de soporte integrales. Según Forrester, la estructura de precios de Akamai se distingue por su simplicidad, ofreciendo un único contrato para varios tipos de implementación. La arquitectura Zero Trust de la empresa permite a las organizaciones gestionar el riesgo en entornos fragmentados, enfocándose en el acceso basado en identidad y una segmentación precisa.
Akamai Technologies (NASDAQ: AKAM)가 Forrester의 Wave™: Zero Trust Platforms Q3 2025 보고서에서 고객 선호 기업(Customer Favorite)으로 선정되었습니다. 회사는 세 가지 주요 기준인 세분화 및 제어, 가격 유연성 및 투명성, 지원 서비스 및 제공에서 최고 점수를 받았습니다.
보고서는 Akamai의 간소화된 세분화 프로세스, 고객 중심 접근 방식, 그리고 포괄적인 지원 서비스를 강조합니다. Forrester에 따르면 Akamai의 가격 구조는 단순성에서 돋보이며, 다양한 배포 유형에 대해 단일 계약 구조를 제공합니다. 회사의 Zero Trust 아키텍처는 신원 기반 접근과 정밀한 세분화에 중점을 두어 분산된 환경에서 조직이 위험을 관리할 수 있도록 합니다.
Akamai Technologies (NASDAQ: AKAM) a été reconnue comme Customer Favorite dans le rapport Forrester Wave™ : Zero Trust Platforms T3 2025. L'entreprise a obtenu les meilleures notes dans trois critères clés : Segmentation et contrôle, flexibilité et transparence des prix, ainsi que services et offres de soutien.
Le rapport met en avant le processus de segmentation simplifié d'Akamai, son approche centrée sur le client et ses services de soutien complets. Selon Forrester, la structure tarifaire d'Akamai se distingue par sa simplicité, proposant un contrat unique couvrant différents types de déploiement. L'architecture Zero Trust de l'entreprise permet aux organisations de gérer les risques dans des environnements fragmentés en se concentrant sur l'accès basé sur l'identité et une segmentation précise.
Akamai Technologies (NASDAQ: AKAM) wurde im Forrester Wave™: Zero Trust Platforms Q3 2025 Bericht als Customer Favorite ausgezeichnet. Das Unternehmen erzielte Top-Bewertungen in drei wichtigen Kriterien: Segmentierung und Kontrolle, Preisflexibilität und Transparenz sowie unterstützende Dienstleistungen und Angebote.
Der Bericht hebt Akamais optimierten Segmentierungsprozess, kundenorientierten Ansatz und umfassende unterstützende Dienstleistungen hervor. Laut Forrester zeichnet sich Akamais Preisstruktur durch Einfachheit aus und bietet eine einheitliche Vertragsstruktur für verschiedene Bereitstellungsarten. Die Zero Trust-Architektur des Unternehmens ermöglicht es Organisationen, Risiken in fragmentierten Umgebungen durch Fokus auf identitätsbasierten Zugriff und präzise Segmentierung zu steuern.
- Received highest possible scores in three key evaluation criteria
- Recognition as a Customer Favorite by Forrester
- Praised for simplified pricing structure with single contract model
- Comprehensive supporting services including consultative and threat hunting services
- None.
Insights
Akamai's recognition as a Forrester "Customer Favorite" validates their Zero Trust platform strategy and strengthens their competitive position.
This Forrester recognition positions Akamai among the elite providers in the rapidly growing Zero Trust security market. The designation as a "Customer Favorite" is particularly significant as it reflects actual customer satisfaction rather than just technical capabilities. Forrester's emphasis on Akamai's strengths in segmentation and control highlights the company's ability to address a critical challenge in modern security architectures – controlling lateral movement across hybrid environments.
What stands out most is the high score in pricing flexibility and transparency, a differentiator in an industry often criticized for complex licensing models. The "single contract structure spanning various deployment types" that Forrester mentions is invaluable for enterprises managing security across diverse infrastructures. This approach reduces procurement friction that often delays security implementations.
The recognition for comprehensive supporting services further strengthens Akamai's position. Their full-spectrum services from consultation through implementation to threat hunting indicates mature operational capabilities that enterprise customers increasingly demand. This represents a significant competitive advantage over pure-technology vendors lacking robust service components.
Most telling is Forrester's note about Akamai's responsiveness to customer feedback, suggesting strong product development alignment with market needs. In the rapidly evolving Zero Trust space, this customer-driven approach is likely to yield sustained competitive advantages as security requirements continue to evolve.
Report notes Akamai also received the highest scores available in the Segmentation and Control, Pricing flexibility and transparency, and Supporting services and offerings criteria of the evaluated providers
According to the report, "Forrester's take. Organizations seeking a simplified and streamlined segmentation process for isolation and control of network traffic across multiple environments should evaluate Akamai Technologies." Forrester also notes in the report, "Reference customers laud Akamai's willingness to accommodate and take action based on customer feedback and become a trusted partner in their Zero Trust journey. Akamai Technologies is a Customer Favorite in this evaluation."
In addition, the report notes, "Akamai's pricing is among the easiest to follow, offering a single contract structure spanning various deployment types." Finally, Forrester wrote in the report, "Akamai's supporting services are comprehensive, with full consultative services through to implementation and threat hunting services to support customers well after deployment."
"Our customer-first focus has always been a differentiator, and we believe it is a big reason Forrester named Akamai a Customer Favorite in its '2025 Wave report on Zero Trust Platforms.' We've built a culture around a customer-first approach that delivers solutions that can meet the changing needs of the organizations we protect," said Ofer Wolf, Senior Vice President, General Manager, Enterprise Security at Akamai. "Many of our customers turn to Akamai's Zero Trust architecture because it provides a consistent and pragmatic way to manage risk across increasingly fragmented environments. Our platform allows organizations to grant access based on identity and context rather than network location, to contain lateral movement through precise segmentation, and to maintain visibility without introducing operational complexity."
Read the full report to learn more.
Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. For more information, read about Forrester's objectivity here.
About Akamai
Akamai is the cybersecurity and cloud computing company that powers and protects business online. Our market-leading security solutions, superior threat intelligence, and global operations team provide defense in depth to safeguard enterprise data and applications everywhere. Akamai's full-stack cloud computing solutions deliver performance and affordability on the world's most distributed platform. Global enterprises trust Akamai to provide the industry-leading reliability, scale, and expertise they need to grow their business with confidence. Learn more at akamai.com and akamai.com/blog, or follow Akamai Technologies on X and LinkedIn.
Contacts
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SOURCE Akamai Technologies
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