Citizens State Bank Partners with MANTL to Unify and Modernize Deposit Account Opening Across All Banking Channels

Citizens State Bank (ALKT) partnered with MANTL, an Alkami solution team, to unify and modernize deposit account opening across retail and business channels, supporting the bank's digital transformation.

Rhea-AI Summary

Citizens State Bank (ALKT) partnered with MANTL, an Alkami solution team, to unify and modernize deposit account opening across retail and business channels, supporting the bank's digital transformation.

The bank will launch retail online account opening first, followed by phased rollouts for retail in-branch and business account opening. MANTL's Onboarding & Account Opening Solution is expected to automate over 85% of application decisions (KYC, AML/BSA checks, product ordering, funding, core booking), aiming to reduce manual work and improve efficiency. Citizens State Bank already uses Alkami ACH functionality; MANTL expands its use of the Alkami Digital Banking Platform.

Positive

• Automate over 85% of application decisions
• Unified platform for retail and business account opening
• Phased rollout begins with retail online account opening
• Builds on existing Alkami ACH integration

Negative

• None.

Argus Jan 14 session

-1.01% close to close Open Argus

Details

News Market Reaction – ALKT

On Jan 14, the day this news came out, ALKT closed 1.01% below the previous close.

Data tracked by StockTitan Argus for the Jan 14 session.

Market Context

This announcement underscores Alkami’s strategy of scaling MANTL across banks and credit unions, wit...

Analysis

This announcement underscores Alkami’s strategy of scaling MANTL across banks and credit unions, with Citizens State Bank planning phased deployments for retail and business accounts and automating over 85% of decisions. Recent filings show revenue growth alongside continued net losses and investment in acquisitions like MANTL. Investors may watch adoption milestones, revenue contribution from these partnerships, and progress toward improved margins in upcoming reports.

Key Figures

Q3 2025 revenue: $112.954M Q3 2024 revenue: $85.906M Q3 2025 net loss: $14.804M +5 more

Q3 2025 revenue

$112.954M

Quarter ended September 30, 2025

Q3 2024 revenue

$85.906M

Quarter ended September 30, 2024

Q3 2025 net loss

$14.804M

Quarter ended September 30, 2025

Q3 2025 EPS

-$0.14

Quarter ended September 30, 2025

MANTL acquisition price

$375M

Closed March 2025, net of cash acquired

Convertible notes

$345M 1.50%

Convertible senior notes due 2030

Remaining performance obligations

$1.6B

As of September 30, 2025

Automated decisions

Over 85%

Deposit application decisions via MANTL solution

Historical Context

5 past events · Latest: Jan 09

5 events

1. Jan 09

   Product launch

   24h Move

   +0.0%

   Introduced One-Click SDK Manager to streamline and de-risk code deployments.

2. Dec 22

   Conference update

   24h Move

   +2.5%

   Detailed Co:lab 2026 breakout tracks on digital banking and related themes.

3. Dec 19

   Product adoption

   24h Move

   +1.3%

   Surpassed 500 Positive Pay customers amid rising fraud-prevention demand.

4. Dec 18

   Partnership milestone

   24h Move

   +0.5%

   MANTL–Alloy partnership reported 2M+ applications and >80% automation rates.

5. Dec 16

   Venture fund news

   24h Move

   +1.7%

   S3 Ventures announced a $250M Fund VIII and >$1B in assets under management.

24h Move is the share-price change in the day after each event; other market factors may also have contributed.

Key Terms

know your customer (kyc), anti-money laundering (aml), bank secrecy act (bsa), automated clearing house (ach)

4 terms

know your customer (kyc) regulatory

"automate over 85% of application decisions, including Know Your Customer (KYC), Anti-Money Laundering..."

"Know your customer (KYC)" is the process financial institutions use to verify the identity of their clients before providing services. It helps prevent illegal activities like fraud or money laundering by ensuring the person they are dealing with is genuine. For investors, KYC offers reassurance that their transactions are protected and conducted with trustworthy parties.

anti-money laundering (aml) regulatory

"including Know Your Customer (KYC), Anti-Money Laundering (AML), Bank Secrecy Act (BSA) checks..."

Anti-money laundering (AML) is the set of laws, checks and internal controls that financial firms and other regulated businesses use to detect and stop criminals from disguising illegal money as legitimate. Like locks and ID checks at an airport, AML systems track where money comes from and who is using it to reduce fraud, corruption and financing of crime. For investors, strong AML compliance lowers the risk of heavy fines, operational disruption and reputational damage that can hurt a company’s value.

bank secrecy act (bsa) regulatory

"Anti-Money Laundering (AML), Bank Secrecy Act (BSA) checks, product service ordering..."

A law that requires banks and other financial firms to keep records, check identities and report suspicious transactions to help prevent money laundering, fraud and financing of crime. For investors it matters because firms that break these rules can face large fines, restricted operations and damaged reputations—similar to a business losing its driver’s license—so compliance affects a company’s risk profile and long‑term value.

automated clearing house (ach) technical

"Citizens State Bank currently leverages Alkami's advanced automated clearing house (ACH) functionality..."

A federal electronic network that moves money between bank accounts for things like payroll, bill payments, dividends and vendor transfers. Think of it as a postal sorting system for bank transfers that batches and delivers payments on scheduled cycles rather than instantly. Investors care because ACH timing, reliability, and fees affect a company’s cash flow, dividend and payroll deliveries, settlement of transactions and short-term liquidity, which can influence financial operations and stock performance.

AI-generated analysis. How Rhea-AI works. Not financial advice.

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The Indiana-based bank will create one front door for all deposit accounts across consumer and business segments to scale growth and unlock institution-wide efficiencies

PLANO, Texas, Jan. 14, 2026 /PRNewswire/ -- MANTL, an Alkami solution team and leading provider of loan and deposit account opening technology, today announced a partnership with Citizens State Bank, headquartered in New Castle, Indiana, to transform its retail and business deposit account opening experience. The partnership marks a key step in Citizens State Bank's digital transformation strategy, leveraging one unified platform for deposit accounts across all customer segments and banking channels.

"At Citizens State Bank, we're committed to delivering a world-class experience for both our clients and our team," said Jordan Wills, director of digital strategy and marketing at Citizens State Bank. "When we set out to transform our account opening process—both in-branch and online—we knew we needed a partner that could match our drive for innovation, security, and simplicity. Account opening should feel effortless, modern, and built around the customer. After an extensive evaluation, it was clear that MANTL was the right partner to help us bring that vision to life."

Citizens State Bank plans to go live first with MANTL retail online account opening, with phased rollouts of retail in-branch and business account opening to follow. By leveraging MANTL's full suite of omnichannel account opening products, the bank will deliver a consistent, streamlined experience across every channel while optimizing efficiency for staff and ensuring simplicity for retail and business customers.

MANTL's Onboarding & Account Opening Solution will allow Citizens State Bank to automate over 85% of application decisions, including Know Your Customer (KYC), Anti-Money Laundering (AML), Bank Secrecy Act (BSA) checks, product service ordering, funding, and core booking, to reduce manual processes and accelerate growth.

"We are proud to partner with Citizens State Bank to consolidate all deposit account openings into one powerful platform," said Benjamin Conant, chief product officer, Alkami and co-founder, MANTL. "By leveraging MANTL's unified technology for both retail and business accounts, the bank is well-positioned to grow strategically and efficiently while providing more intuitive customer experiences."

Citizens State Bank currently leverages Alkami's advanced automated clearing house (ACH) functionality, and the addition of MANTL further expands its presence within the Alkami Digital Banking Platform.

To learn more about Anticipatory Banking and Alkami's Digital Sales & Service Platform, visit here.

To learn how MANTL can transform your account opening process and empower your team, or to schedule a demo, visit here.

Alkami has been certified by J.D. Power in 2024 and 2025 for providing "An Outstanding Mobile Banking Platform Experience."¹

About MANTL
MANTL is an Alkami solution team that offers unified account origination technology, empowering banks and credit unions to open loan and deposit accounts seamlessly on any banking channel in real time. MANTL Deposit Origination is among the fastest and most performant solutions on the market; consumers can open a new deposit account in under five minutes, businesses can open a new deposit account in under ten minutes, and MANTL customers raise billions in core deposits. MANTL Loan Origination simplifies each step in the loan process, automating up to 100% of loan application decisions to ensure an intuitive, feature-rich experience from personal loans to business financing. Founded in 2016, MANTL was acquired in March 2025 by Alkami Technology, Inc. (Nasdaq: ALKT), a digital sales and service platform provider for financial institutions in the U.S. For more information, visit mantl.com or follow MANTL on LinkedIn.

About Citizens State Bank
Citizens State Bank is a fourth-generation, family-owned community bank that has proudly served Indiana communities since 1873. Built on a legacy of trust and stability, we combine more than 150 years of experience with modern technology to deliver financial solutions that make life easier and more meaningful for our clients. Our mission is to help our clients, co-workers, and communities succeed, and we believe technology should enhance, rather than replace, the relationships at the heart of banking. By pairing personal service with innovative digital tools, we ensure every client has a knowledgeable banking partner they can count on today and for the future. To learn more, call 888-529-5450 or visit www.mycsbin.com. Discover the difference a local bank can make.

Media Relations Contacts
Vested
alkami@fullyvested.com

Marla Pieton
marla.pieton@alkami.com

________________________ 1J.D. Power 2025 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit www.jdpower.com/awards.

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SOURCE Alkami Technology, Inc.

FAQ

AI-generated questions and answers. How Rhea-AI works. Not financial advice.

What did Citizens State Bank announce about account opening on January 14, 2026 (ALKT)?

Citizens State Bank announced a partnership with MANTL to unify retail and business deposit account opening across channels, starting with retail online.

How much of the application process will MANTL automate for Citizens State Bank (ALKT)?

MANTL's solution will automate over 85% of application decisions, including KYC, AML/BSA checks, funding, and core booking.

What is the rollout plan for Citizens State Bank's new account opening platform (ALKT)?

The bank plans to go live first with retail online account opening, then phased rollouts for retail in-branch and business account opening.

How does the MANTL partnership affect Citizens State Bank's Alkami relationship (ALKT)?

The MANTL addition expands the bank's use of the Alkami Digital Banking Platform and complements its existing Alkami ACH functionality.

What investor impact should shareholders of ALKT watch for after this MANTL partnership?

Shareholders should monitor adoption timelines, measured reductions in manual processing, and any reported efficiency gains following phased rollouts.