Mosaicx Hosts Webinar with Dr. Anastassia Lauterbach to Unpack Generative AI
Mosaicx hosts webinar on generative AI applications for customer service, featuring Dr. Anastassia Lauterbach and Rebecca Jones. They discuss the benefits and potential impact of generative AI in enhancing customer engagement. The webinar aims to provide valuable insights and equip business leaders with knowledge to navigate the evolving technology landscape.
10/03/2023 - 08:00 AM
Industry experts break down generative AI applications and emerging technology in customer service
OMAHA, Neb., Oct. 03, 2023 (GLOBE NEWSWIRE) -- Mosaicx , a conversational AI pioneer, recently hosted a webinar to discuss generative AI applications with Rebecca Jones and Dr. Anastassia Lauterbach . Dr. Lauterbach is a technology strategist, business founder, international board director, and author, and Rebecca Jones is the general manager of Mosaicx. The webinar is titled “Demystifying Generative AI for CX Applications” and is available to watch on demand via https://bit.ly/mosaicxaiweb .
Jones and Dr. Lauterbach defined and provided context about how generative AI enhances customer engagement and customer service applications. They also explored the history, myths, and evolution of generative AI, provided insight into how generative AI can improve everyday interactions, and presented case studies to illustrate its benefits and potential impact.
“We’re thrilled to offer our community and the broader industry an opportunity to gain valuable insights from the distinguished Dr. Anastassia Lauterbach,” said Jones. “Her expertise will ease misconceptions surrounding generative AI and empower listeners to consider its value. This webinar is a great resource for anyone looking to more effectively engage with customers and stay ahead in today's AI-driven landscape.”
"As we navigate the digital landscape, it becomes increasingly imperative to understand the potential of generative AI for customer engagement and service,” said Lauterbach. “The disruptive impact of AI on the global economy is enormous. Technology literacy is necessary for business leaders, and this webinar will equip them with the knowledge to navigate the ever-evolving technology and customer experience landscapes confidently.”
Dr. Lauterbach advises several U.S. and European AI and cybersecurity companies as well as investment funds and analysts. She is managing director of the ExCo Leadership Group and is launching an AI content company to bring knowledge of AI to one million families by the end of 2026. She is an experienced board member who has been involved with CEO succession and legacy turnaround. Dr. Lauterbach gained extensive management experience during her previous positions at global semiconductor, telecommunications, financial services, research and insurance companies.
View the webinar by visiting https://bit.ly/mosaicxaiweb .
About Mosaicx Mosaicx is a cloud-based solution that uses conversational AI, machine learning and natural language processing technologies to automate interactions with customers and employees. Its IVA technology delivers fast, easy, personalized service through industry-leading voice recognition and digital messaging capabilities, creating positive interactions that drive improved customer and employee satisfaction. Mosaicx makes conversational AI surprisingly simple. Mosaicx is a part of West Technology Group, LLC, controlled by affiliates of certain funds managed by Apollo Global Management, Inc. (NYSE: APO).
Mosaicx Media Contact Megan Nielson Communiqué PRmosaicxpr@communiquepr.com 206-282-4923 ext. 233
Apollo Global Management Inc
APO Rankings
#453 Ranked by Stock Gains
APO Stock Data
Industry
Investment Advice
Sector
Finance and Insurance
Tags
Finance, Investment Managers, Finance and Insurance, Investment Advice
About APO
apollo global management, llc and its subsidiaries ("apollo") is a leading global alternative investment manager. we are contrarian, value-oriented investors in private equity, credit and real estate, with significant distressed expertise. we operate our businesses in an integrated manner which we believe distinguishes us from other alternative investment managers. we have applied this investment philosophy over our 25-year history, deploying capital across the balance sheet of industry leading businesses, and seeking to create value for our investors throughout economic cycles.