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Atento S.A. (NYSE: ATTO) reported Q3 2021 revenues of $368.6 million, up 4.1% YoY, driven by strong multisector growth in the Americas and increased Telefónica revenues in Brazil. Consolidated EBITDA rose 14.7% to $51.3 million, with an EBITDA margin of 13.9%. US revenues surged by 40.5% to $29.2 million in Q3 and reached $84.1 million YTD. Recurring EPS was $0.14, a significant improvement from a loss of $0.09 in Q3 2020. A successful response to a cyberattack and implementation of a robust ESG plan were also highlighted. The company aims for carbon neutrality by 2030.
Atento S.A. (NYSE: ATTO) has joined the Tent Partnership for Refugees, a global network focused on aiding refugee integration. The initiative is particularly timely as the U.S. prepares to admit thousands of Afghan refugees. Atento will explore hiring and training opportunities for these individuals, reinforcing its commitment to social inclusion and diversity. The company's Chief Commercial Officer emphasized this partnership as an extension of Atento's mission to foster a sustainable economy. Joining the Tent Partnership aligns with Atento's goal of building a more diverse workforce.
On October 22, 2021, Atento S.A. (NYSE: ATTO) reported a cyber-security attack on its IT systems in Brazil detected on October 17. The company immediately activated cybersecurity protocols, isolating affected systems to protect customer data. Though service interruptions occurred, Atento resumed limited operations within 24 hours. Ongoing investigations are assessing the full impact of the incident. Atento is a leading CRM BPO provider in Latin America, employing around 139,800 people across 14 countries, serving over 400 clients.
Atento S.A. (NYSE: ATTO), a leading CRM/BPO provider in Latin America, will release its fiscal Q3 2021 financial results post-market on November 15, 2021. A conference call is scheduled for November 16, 2021, at 10:00 a.m. ET to discuss the results. The company also announced an Investor Day in April 2022, with further details to come. Atento serves over 400 clients in various sectors and had approximately 140,000 employees across 13 countries. The company continues to be recognized for its workplace culture and industry performance.
Atento S.A. (NYSE: ATTO) reported strong Q2 2021 results, with revenues reaching $382.7 million, up 17.6% YoY in constant currency. Notably, the company achieved a 123.2% increase in EBITDA, totaling $50.7 million. US revenues surged 33.1% in Q2, contributing to 25% of total revenue. The EBITDA margin improved to 13.3% from 7.1% a year ago. Positive recurring EPS of $0.11 marked a significant turnaround. Management is optimistic about continued growth, especially in high-demand sectors like technology and media.
Atento S.A. (NYSE: ATTO) will disclose its fiscal Second Quarter 2021 financial results after the market closes on August 4, 2021. A conference call to discuss these results is scheduled for August 5, 2021, at 10:00 a.m. ET. As the largest provider of CRM/BPO solutions in Latin America and among the top five worldwide, Atento serves over 400 clients, employing around 140,000 people. The company has received accolades such as being named one of the World's 25 Best Multinational Workplaces by Great Place to Work®.
Atento S.A. (NYSE: ATTO) has appointed Kiomara Hidalgo as the new Global Chief People Officer. With over 20 years of experience across various sectors, Hidalgo aims to standardize HR processes across Atento's international operations. Her role will focus on talent acquisition, retention, and enhancing organizational culture. CEO Carlos López-Abadía emphasized Hidalgo's leadership style as crucial for improving performance and accelerating the company's transformation through innovation. This strategic appointment aligns with Atento's goals to enhance service quality and foster a supportive work environment.
Atento S.A. (NYSE: ATTO) has launched its Virtual Hub, the first command center to optimize operations for over 80,000 remote agents, tapping into post-pandemic demands. This hub enhances flexibility, allowing companies to adapt operations swiftly across sectors. The model, which transitioned half of Atento's workforce to telecommuting, achieved a productivity increase to 75.3%. With a focus on cybersecurity, the hub employs biometric recognition and two-factor authentication to ensure data protection. Initially introduced in Mexico, the hub will centralize remote operations for improved client management.