ATTO Stock Price, News & Analysis

Atento S.A. (NYSE: ATTO) announced its launch of the Equitable Vaccination Distribution and Scheduling solution to aid in COVID-19 vaccine management in Maryland. This initiative, in partnership with DMI, helps public institutions handle increased call volumes and improve vaccine distribution, ensuring access for vulnerable populations. The program has already served 1.4 million residents, achieving a 94% customer satisfaction rating. Agents are working remotely through Atento@home, proving the solution's scalability to manage up to 70,000 calls per day.

Atento S.A. (NYSE: ATTO), the leading provider of CRM and BPO solutions in Latin America, will release its fiscal Q1 2021 financial results after NYSE market close on May 5, 2021. A conference call to discuss these results will be held on May 6, 2021, at 10:00 a.m. ET. With approximately 140,000 employees serving over 400 clients in 13 countries, Atento remains a major player in the CRM BPO market. The company has received recognition as one of the best multinational workplaces and has been noted for its strong performance in recent assessments.

Atento (NYSE: ATTO) successfully supported GameStop (NYSE: GME) in overcoming pandemic-related challenges by swiftly relocating customer service operations to Guatemala. This transition enabled them to expand services from email support to include chat and voice capabilities, enhancing customer experience. The situation highlights the growing necessity for flexible and innovative customer service solutions as businesses adapt to ongoing changes. Atento, a leader in CRM BPO services in Latin America, continues to evolve its offerings amidst the ongoing pandemic's impact.

Atento (NYSE: ATTO) has filed its Annual Report on Form 20-F for the fiscal year ending December 31, 2020, with the U.S. Securities and Exchange Commission. The report is accessible on Atento's Investor Relations website. As the leading provider of customer relationship management and business process outsourcing services in Latin America, Atento operates in 13 countries and employs approximately 139,800 people. The firm serves over 400 clients across various industries, with a focus on telecommunications, banking, and retail. It has been recognized internationally for its workplace quality.

Atento received the 2021 Latin American Product Leadership Award from Frost & Sullivan for its Next Generation Services (NGS), enhancing customer experience across digital channels. NGS includes high value voice, integrated multichannel, and automated back office services, leveraging AI and analytics for improved customer interactions. Atento's innovation management was recognized with ISO 56002 certification. The company aims to expand in high-growth sectors while continuing to innovate with customer analytics and new technologies.

Atento S.A. (NYSE: ATTO) reported strong financial results for Q4 and FY 2020, with Q4 revenues increasing 1.6% to $369.6 million, driven by a 6.2% growth in Multisector sales. FY 2020 EBITDA grew 23.1%, reaching $161.2 million, with a margin of 11.4%. Free cash flow generated was $40 million, a significant improvement from 2019. The company successfully refinanced $500 million in debt, extending repayment terms and improving leverage. For FY 2021, Atento expects mid-single digit revenue growth and an EBITDA margin between 12.5% to 13.5%. Net debt decreased by 13% compared to 2019.

Atento S.A. (NYSE: ATTO), a leading CRM and BPO service provider in Latin America, will announce its fiscal Q4 2020 financial results post-market close on March 3, 2021. The senior management team will conduct a conference call on March 4, 2021, at 10:00 a.m. ET to discuss these results. The company has operations in 13 countries and serves over 400 clients across various sectors. Despite the uncertainties posed by the COVID-19 pandemic, Atento continues to adapt to rapidly changing market conditions.

Atento S.A. (NYSE: ATTO), the leading customer relationship management and business-process outsourcing service provider in Latin America, has successfully refinanced its 6.125% Senior Secured Notes due 2022. The company issued $500 million in new senior secured notes due 2026 at an interest rate of 8.0%. This refinancing extends Atento's average debt life from 1.5 to 4.5 years, providing greater financial flexibility. CEO Carlos López-Abadía highlighted the strong investor demand as a positive indicator of Atento's turnaround efforts since 2019 and its ability to deliver shareholder returns.

On February 17, 2021, Atento S.A. (NYSE: ATTO) announced early results of its cash tender offer through its subsidiary, Atento Luxco 1, aimed at refinancing outstanding 6.125% Senior Secured Notes due 2022. As of February 16, 2021, approximately $275.8 million of the $500 million Notes had been validly tendered. The tender offer will expire on March 2, 2021. Holders of validly tendered Notes will receive a consideration of $1,015.31 per $1,000 principal amount, which includes an early tender payment of $30.00. Atento is a leading provider of customer relationship management services in Latin America.