American Water Shares Convenient Ways for Customers to Pay their Water Bill

Rhea-AI Summary

American Water offers customers five convenient payment options for their water bills, including automatic payments, online payments, payments by mail, payments by phone, and in-person payments. Customers can enroll in the Auto Pay program to have their bill paid on time every month, and also have the option to pay online, by mail, by phone, or in person. There is a $1.95 fee for online transactions. Payments by mail should be made with a check or money order, and payments by phone can be made 24/7. In-person payments can be made at American Water state locations.

CAMDEN, N.J.--(BUSINESS WIRE)-- American Water provides customers with five payment options to choose from and convenient services to help pay their water bill.

Payment options:

• Pay Automatically – Save time and postage by enrolling in our Auto Pay program and your bill will be paid on time, every time. Choose to have your monthly bill automatically applied to your credit card or deducted directly from your checking or savings account. To enroll, log on to our online customer portal, MyWater. A $1.95 fee for online transactions may apply.
• Online – Visit amwater.com/billpay. Have your account number handy, as you will need it to pay your bill. A $1.95 fee for online transactions may apply.
• By Mail – Send a check or money order to the address provided on your bill. Please do not include cash, staples or paper clips.
• By Phone – Call us at 1-855-748-6066 to pay your bill 24 hours a day, 7 days a week. Have your account number ready to share.
• In Person – Visit your American Water state website to find an authorized payment location near you.

Other services we offer:

• Budget Billing – Manage your cash flow more easily by providing predictable monthly payments and avoiding unplanned seasonal spikes.
• Paperless Billing – Enroll via MyWater and we’ll send you an email with the amount due, the due date and a link to view your bill. It’s simple, secure and free. You can also view up to 36 months of past bills.
• Preferred Due Date – Check for eligibility to adjust your bill’s due date. Visit MyWater to determine your options.
• Third-Party Notification – If someone else handles your bills for you, such as a relative or trustee, we can send a copy of your bill and any past-due or shut-off notices to that third party. Enroll for this special service via MyWater.

Learn more about American Water here.

About American Water

American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, X and Instagram.

View source version on businesswire.com: https://www.businesswire.com/news/home/20240206065022/en/

Alicia Barbieri

Director, Communications and External Affairs

American Water

(856) 676-8103

alicia.barbieri@amwater.com

Source: American Water

FAQ

What payment options does American Water provide for customers?

American Water offers five payment options for customers, which include automatic payments, online payments, payments by mail, payments by phone, and in-person payments.

How can customers enroll in the Auto Pay program with American Water?

Customers can enroll in the Auto Pay program by logging on to the online customer portal, MyWater, and choosing to have their monthly bill automatically applied to their credit card or deducted directly from their checking or savings account.

What is the fee for online transactions with American Water?

There is a $1.95 fee for online transactions with American Water.

How can customers pay their water bill online with American Water?

Customers can pay their water bill online by visiting amwater.com/billpay and using their account number to complete the payment.

What are the payment options for customers who prefer not to pay online?

Customers who prefer not to pay online can choose to pay by mail, by phone, or in person. Payments by mail should be made with a check or money order, and payments by phone can be made 24/7.