Maryland American Water Shares Important Tips About Water Services
Maryland American Water (AWK) shared tips to help customers and other community members stay informed about water service issues.
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Rhea-AI Summary
Maryland American Water (AWK) shared tips to help customers and other community members stay informed about water service issues. Direct customers can manage alerts through MyWater, while non-account holders can sign up for CodeRED. Online alerts and the Customer Advisory Map show active service issues; emergencies can be reported online.
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- Sign Up for Notifications: Update your contact information and/or sign up to receive emergency and general alerts:
- Direct Customers: Sign up to receive notifications via phone, text or email at MyWater. While there, update your contact information online to help ensure we can reach you.
- Non-Account Holders: If you live, rent, work or spend time in a community served by American Water, but are not a direct customer, sign up for CodeRED to receive water-related alerts. Text WATER to 24639 or visit https://awcodered.com/
- Direct Customers: Sign up to receive notifications via phone, text or email at MyWater. While there, update your contact information online to help ensure we can reach you.
- Stay Alert: To check the real-time status of impacts to your water service, visit the following:
- Online Alerts: View current emergency alerts for your state. You can find the "Alerts" icons on your state homepage.
- Customer Advisory Map: Allows you to search your address to see if an active service alert is impacting your area.
- Report an Emergency: If there is an urgent water service issue in your area that's not listed on your state homepage, report it online so we can help resolve the issue: emergency.amwater.com. Direct customers can also report emergencies via MyWater.
Learn more at amwater.com/mdaw.
About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in
For more information, visit amwater.com and join American Water on LinkedIn, Facebook, X and Instagram.
About Maryland American Water
Maryland American Water, a subsidiary of American Water, provides safe, clean, reliable and affordable water services to approximately 32,000 people. For more information, visit www.amwater.com/mdaw/ and join Maryland American Water on LinkedIn, Facebook, and X.
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SOURCE American Water