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American Water Works Company, Inc. reports developments tied to its regulated water and wastewater utility operations across the United States. The company provides drinking water and wastewater services to about 14 million people through regulated operations in 14 states and on 18 military installations, with operating subsidiaries including California American Water, Pennsylvania American Water, Maryland American Water, Virginia American Water, Illinois American Water, Iowa American Water and Tennessee American Water.
News for AWK commonly covers annual water quality and Consumer Confidence Reports, state-level service updates, infrastructure investment, public utility rate proceedings, drinking water standards, community programs and subsidiary activity in local service territories. Updates also reference the company’s long operating history and its role in regulated water and wastewater service delivery.
American Water (NYSE: AWK) announced key leadership changes in its state operations. Robert Burton, current president of West Virginia American Water, will become president of Kentucky American Water, replacing Kathryn Nash who retires on March 1, 2025. Scott Wyman will join as president of West Virginia American Water effective January 27, 2025.
Burton brings over 27 years of utility management experience and currently oversees services to approximately 600,000 people across 365 West Virginia communities. His previous roles include senior director of operations for Pennsylvania American Water and management positions in the Military Services Group.
Wyman joins with 30+ years of utility sector experience, most recently serving as president of FirstEnergy's Pennsylvania operations. He holds an MBA from Gannon University and a BS in Electrical Engineering from Geneva College, and is a certified professional engineer in Pennsylvania.
American Water Works Company (NYSE: AWK) has announced its schedule for the 2024 fourth quarter and year-end financial results release. The company will disclose its financial results after market closure on Wednesday, February 19, 2025, followed by a conference call and webcast on Thursday, February 20, 2025, at 9 a.m. Eastern Standard Time.
The conference call will be hosted by key executives including M. Susan Hardwick (CEO), John Griffith (President), Cheryl Norton (EVP and COO), and David Bowler (EVP and CFO). The presentation will include a discussion of Q4 and full-year 2024 results, followed by a Q&A session.
Investors and interested parties can access the audio webcast through the company's Investor Relations website at ir.amwater.com, where presentation slides will be available in advance. A replay of the webcast will remain accessible for one year on the same platform.
American Water (NYSE: AWK), the largest regulated water and wastewater utility company in the U.S., has signed a nine-year exclusive supply contract with Calgon Carbon through 2033. The agreement covers granular activated carbon, equipment, and reactivation services for over 50 American Water sites across 10 states, specifically targeting PFAS treatment in drinking water.
The partnership focuses on meeting or exceeding EPA's PFAS regulations using Calgon Carbon's proprietary reactivation process, which destroys testable PFAS compounds to near non-detect levels. The process is noted for its environmental benefits, significantly reducing CO2 generation compared to other treatment methods and minimizing waste by keeping spent carbon out of landfills.
This agreement follows the EPA's establishment of national maximum containment levels for six PFAS in April 2024, demonstrating American Water's commitment to regulatory compliance and environmental responsibility.
Illinois American Water has completed major upgrades at its water treatment plant in Hardin, including a $500,000 investment in a sodium permanganate chemical feed system. The upgrade aims to address high levels of natural iron and manganese in the groundwater supply, improving water quality aesthetics including taste and odor.
The project, completed by Widman Construction of Godfrey using union employees, included a review and overhaul of the filtration system with replacement and repairs to the filter media. Additional filter system work is planned for 2025. The company reports positive feedback from the Hardin community regarding improved water quality.
Infrastructure improvements in 2024 included the replacement of 17 fire hydrants, installation of three new hydrants, and replacement of 39 valves in the water distribution system. Illinois American Water acquired Hardin's water and wastewater systems in June 2022.
California American Water has released its New Year recommendations to help customers manage their water services more efficiently and save money. The company promotes two main initiatives:
MyWater digital service features, allowing customers to: view and pay bills, check account balances, enroll in Auto Pay and Paperless Billing, schedule appointments, track water usage, manage service status, and receive emergency alerts.
The company also provides water conservation tips including: operating dishwashers and washing machines at full capacity, using water-saver cycles when available, installing low-flow showerheads and faucet aerators, and promptly addressing any leaks in toilets, faucets, and pipes.
American Water (NYSE: AWK), the largest regulated water and wastewater utility company in the U.S., has released its New Year customer service updates and water conservation recommendations. The company encourages customers to utilize MyWater, their digital platform for account management, which offers features including bill payment, account balance checking, Auto Pay enrollment, service appointment scheduling, and emergency alert notifications.
The company also provided water conservation tips to help customers save money, including: running dishwashers and washing machines only when full, using water-saver cycles, installing low-flow showerheads and faucet aerators, and regularly checking for leaks. Additionally, AWK shared winter pipe protection advice, recommending pipe insulation in unheated areas and maintaining a small water trickle during freezing temperatures.
Pennsylvania American Water has released essential guidelines to help customers prevent and manage frozen pipes during winter. The company emphasizes the importance of knowing how to locate and test the main water shut-off valve, which is typically near the water meter or where water enters the home.
Key preventive measures include: checking and draining sprinkler systems, insulating pipes in cold-prone areas like crawl spaces and basements, fixing drafty windows, and allowing a small water trickle during freezing temperatures. If pipes freeze, customers should immediately shut off the water, carefully thaw pipes using safe heating methods (avoiding unattended space heaters and open flames), and inspect for cracks before restoring water flow.
California American Water has issued a safety alert following reports of scammers posing as utility workers in Monterey County. The company emphasizes that legitimate employees always carry proper identification, including company ID badges and driver's licenses. Key safety measures include:
- Verifying employee identification before granting home access
- Checking for official company vehicles with logos
- Contacting the company directly to confirm worker identity
- Being cautious of unauthorized individuals requesting home entry
The company reminds customers that authentic California American Water employees will clearly identify themselves and explain the purpose of their visit.
Illinois American Water and the American Water Charitable Foundation announced a $20,000 grant to the Chicago Urban League (CUL) as part of a larger Foundation Corporate Strategic grant. The funding will support workforce development initiatives in the Chicago Metropolitan area, particularly focusing on African Americans and historically underserved groups.
CUL's Workforce Development Center serves over 3,700 individuals annually, offering training in high-growth industries including IT, Clean Energy, Supply Chain Logistics, Construction/Building Trades, and Healthcare. The center provides career pathway coaching, specialized training, and employment assistance. This grant is part of the Foundation's 2024 Keep Communities Flowing Grant Program, which focuses on Water, People and Communities.
American Water Charitable Foundation and Pennsylvania American Water announced a $20,000 commitment to the Urban League of Greater Pittsburgh as part of a larger Foundation Corporate Strategic grant. This funding is part of a combined $260,000 support for the National Urban League and Affiliate Movement to enhance workforce development initiatives for African Americans and underserved groups in Western Pennsylvania.
The Urban League's programs include the Urban Seniors Jobs Program, Urban Tech Jobs Program, and TradesFuture, along with various Opportunity Broker Programs with partners. The grant is part of the Foundation's 2024 Keep Communities Flowing Grant Program, which focuses on Water, People and Communities pillars.