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American Water Works Company, Inc. reports developments tied to its regulated water and wastewater utility operations across the United States. The company provides drinking water and wastewater services to about 14 million people through regulated operations in 14 states and on 18 military installations, with operating subsidiaries including California American Water, Pennsylvania American Water, Maryland American Water, Virginia American Water, Illinois American Water, Iowa American Water and Tennessee American Water.
News for AWK commonly covers annual water quality and Consumer Confidence Reports, state-level service updates, infrastructure investment, public utility rate proceedings, drinking water standards, community programs and subsidiary activity in local service territories. Updates also reference the company’s long operating history and its role in regulated water and wastewater service delivery.
Virginia American Water (NYSE:AWK) released its latest Water Quality Reports online for all service areas. The reports show drinking water for about 384,000 customers met or surpassed all state and federal standards for regulated substances, including lead, based on January–December 2025 testing.
The company reports no drinking water Notice of Violation for 17 years. Customers can view reports by ZIP code on the company website or request printed copies via the customer service line.
American Water (NYSE:AWK) announced that Maryland American Water’s latest Water Quality Reports are now online for all service areas. The reports show drinking water for about 24,000 customers meets or exceeds state and federal standards for all regulated substances, including lead.
The 2025 data-based reports compare detected compounds with EPA and Maryland limits, include certain unregulated compound results, and can be accessed by ZIP code or requested in print from customer service.
Missouri American Water (NYSE:AWK) was ranked #1 in the J.D. Power 2026 U.S. Water Utility Residential Customer Satisfaction Study for the Midwest Large region on May 8, 2026. The company serves 1.7 million customers and emphasized reliable service, communication, and continued infrastructure investment.
The study covers 91 utilities in large and midsize categories across four regions and measures eight satisfaction dimensions including quality, trust, cost, and digital channels.
California American Water (NYSE: AWK) published its 2025 Consumer Confidence Reports on May 7, 2026, showing compliance with U.S. EPA and California State Water Resources Control Board drinking-water standards. The reports list detected substances, water sources, public-health information, and include searchable reports by ZIP code for customers.
American Water (NYSE: AWK) was recognized on Forbes 2026 list of America's Best Employers for Company Culture, ranking No. one in Water and Wastewater Utilities on May 6, 2026. This is the second consecutive year the company earned this culture-focused recognition.
The ranking draws on more than 217,000 employee survey responses and a Statista analysis of culture-related KPIs. American Water highlighted programs for workforce development, internships, community training partnerships, and continued investment in employee safety, skills, and retention across its 14-state regulated footprint.
Illinois American Water (NYSE: AWK) appointed John Killips as Senior Director of Engineering, effective May 4, 2026. He will oversee capital improvements, including repairs and replacements of pipes, pumps, treatment facilities and other infrastructure. The company invested more than $280 million in 2025 on infrastructure work across Illinois.
Killips brings over 30 years of water industry experience from GHD and Tetra Tech and will report to President Rebecca Losli from the Belleville office.
Pennsylvania American Water (NYSE:AWK) released its 2025 Water Quality Reports on May 6, 2026, covering testing from January–December 2025. The reports show treated drinking water for more than 695,000 customer connections meets or surpasses EPA and Pennsylvania DEP standards, including lead limits.
Reports list detected substances, community-specific sources, and additional unregulated-substance testing where performed. Customers can view reports online by ZIP code or request printed copies by phone.
Maryland American Water (NYSE:AWK) marked Drinking Water Week, May 3–9, 2026, emphasizing its commitment to delivering safe, reliable water across its Maryland service area.
The company said it serves about 24,000 customers in Maryland and invested $3.8 in water infrastructure in 2025 for treatment, pipelines, pumps, tanks and metering.
Virginia American Water (AWK) marked Drinking Water Week, May 3–9, 2026, reaffirming its commitment to safe, reliable water for customers across the Commonwealth.
The company said it serves 384,000 customers in Virginia and invested $54.3 in water and wastewater infrastructure in 2025, funding treatment upgrades, pipelines, tanks, pump stations and metering work.
Tennessee American Water (NYSE:AWK) sponsored the 2026 Elementary Science Olympiad hosted at Chattanooga State Omniplex on May 5, 2026, bringing together over 380 third‑ through fifth‑grade students from 16 Hamilton County elementary schools for 24 hands‑on STEM events.
The program featured student-built machines, ecology and biology challenges, and volunteer judges from Chattanooga State and Tennessee American Water supporting teacher mentors.