STOCK TITAN

Top Plumbing Supplier Selects HawkSearch's Smart Search to Power Product Discovery

(Moderate)
(Neutral)
Tags

HawkSearch, a Bridgeline Digital company, announced that a leading plumbing supplier has selected its Smart Search solution to enhance their product discovery experience. The implementation includes two key features: Visual Search, allowing customers to upload images to find exact product matches (like finding replacement pipe fittings through photos), and Concept Search, enabling users to search using broad descriptions without requiring exact product names.

The solution aims to streamline the product discovery process and create a more efficient shopping experience in the plumbing industry. According to Bridgeline Digital CEO Ari Kahn, Smart Search will help drive customer satisfaction and business growth for the plumbing supplier while reinforcing HawkSearch's position in AI-powered search solutions for specialized industries.

Loading...
Loading translation...

Positive

  • New client acquisition in the plumbing industry sector
  • Implementation of AI-powered search technology expanding market presence

Negative

  • None.

News Market Reaction – BLIN

-2.19%
-2.19% Session move

In the trading session that priced this news, BLIN declined 2.19%, reflecting a moderate negative market reaction.

Data tracked by StockTitan Argus on the day of publication.

AI-generated analysis. How Rhea-AI works. Not financial advice.

See more from StockTitan in Google Search and AI answers. Adds StockTitan as a preferred source · opens Google
Add on Google

AI-Powered Visual and Concept Search Enhance Product Discovery for Customers in the Plumbing Industry

WOBURN, MA / ACCESSWIRE / January 14, 2025 / A leading supplier in the plumbing industry has chosen HawkSearch's Smart Search to power their product discovery experience.

The plumbing supplier will leverage Smart Search's Visual and Concept Search features from HawkSearch to enhance customer experiences and drive growth. HawkSearch's Visual Search allows customers to find products by uploading images, simplifying the process of identifying and purchasing the exact items they need. For example, a customer could upload a photo of a damaged pipe fitting to quickly locate a replacement. The Concept Search feature enables users to search using broader ideas or descriptions, ensuring relevant results even when specific product names are unknown. For instance, searching for "flexible hoses for high-pressure systems" delivers accurate matches without requiring exact terminology. Together, these capabilities streamline product discovery and create a seamless shopping experience.

"We're proud to support this industry leader in bringing cutting-edge search tools to its customers," said Ari Kahn, CEO of Bridgeline Digital. "Smart Search empowers customers to find and purchase products more efficiently, driving satisfaction and business growth for the plumbing supplier."

This implementation reinforces HawkSearch's position as a trusted provider of AI-powered search solutions tailored to meet the unique needs of businesses in specialized industries.

About Bridgeline

Bridgeline helps companies grow online revenue by increasing traffic, conversion rates, and average order value. To learn more, visit www.bridgeline.com.

Contact Information

Danielle Colvin
SVP of Marketing
press@bridgeline.com

SOURCE: Bridgeline Digital, Inc.



View the original press release on accesswire.com

FAQ

What new features did HawkSearch implement for the plumbing supplier?

HawkSearch implemented two key features: Visual Search, allowing customers to upload images to find exact product matches, and Concept Search, enabling users to search using broad descriptions without requiring exact product names.

How does HawkSearch's Visual Search benefit plumbing customers?

Visual Search allows customers to upload photos of items like damaged pipe fittings to quickly locate exact replacement products, simplifying the product identification and purchasing process.

What is the purpose of HawkSearch's Concept Search feature?

Concept Search enables users to find relevant products using broader descriptions or ideas, even without knowing specific product names, such as searching for 'flexible hoses for high-pressure systems.'

How will Smart Search impact the plumbing supplier's business?

Smart Search is expected to enhance customer experiences, streamline product discovery, create a seamless shopping experience, and drive business growth and customer satisfaction for the plumbing supplier.