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Calix Networks (CALX) provides essential cloud platforms and managed services that enable communication service providers to optimize network performance. This dedicated news hub offers investors and industry professionals centralized access to official company announcements and strategic developments.
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Calix held its 2022 Partner Innovations Awards at ConneXions 2022, honoring partners for exceptional contributions to broadband service delivery. Key awards included:
- Partner of the Year: GLDS for innovative integration.
- Strategic Partnership Award: Conexon for excellence with service providers.
- Partner Impact Award: Vantage Point Solutions for securing $3 billion in funding.
- Partner Innovation Award: Camvio for delivering rapid proof of concepts.
- Market Activation Partner Award: Pivot for cutting campaign launch times by 60%.
- Training Achievement Award: JSI for completing the most training.
Calix, Inc. (NYSE: CALX) celebrated the winners of its annual Customer Innovations Awards during ConneXions 2022, honoring broadband service providers (BSPs) for their outstanding achievements. Awardees showcased innovations that set them apart in competitive markets, achieving a Net Promoter Score (NPS) nearly three times the industry average. Notable winners include Mt. Horeb Telephone Company for marketing, YK Communications for customer support, and AcenTek for sustainability, displaying significant efficiency and growth improvements while contributing to community development.
Calix, Inc. (NYSE:CALX) has unveiled the GigaSpire® BLAST u4hm, a robust outdoor Wi-Fi 6 mesh system designed to enhance its Revenue EDGE platform. This new system delivers high-bandwidth services to various outdoor locations, boosting subscriber satisfaction and loyalty. It simplifies deployment for broadband service providers (BSPs) by integrating seamlessly with Calix Support Cloud, thereby reducing operational expenses (OPEX). Additionally, the GigaSpire BLAST u4hm supports SmartTown deployment, expanding market reach and innovative IoT applications for BSPs.
Calix, in collaboration with Antietam Broadband, achieved a milestone by executing the industry's first live network upgrade without downtime using the Calix Intelligent Access EDGE™ platform. The upgrade was completed in under 10 minutes per OLT, leading to a 60% reduction in labor costs and eliminating subscriber interruptions. This innovative capability allows for future upgrades to be automated, enhancing efficiency and reducing operational expenses. The success underscores Calix's commitment to innovation in broadband service delivery.
Calix has enhanced its Support Cloud platform with new automation features, an AI-enabled chatbot, and improved subscriber experience analytics. These advancements aim to assist broadband service providers (BSPs) in delivering proactive and efficient customer support. The updates support BSPs in adapting to evolving subscriber habits and competition, allowing even smaller providers to offer differentiated managed services. This proactive support strategy is designed to elevate customer satisfaction and drive higher Net Promoter Scores (NPS).
Calix (NYSE: CALX) has launched its Business Insights Services to aid broadband service providers (BSPs) in enhancing their data analytics capabilities. This service aims to convert raw data from the Calix Cloud and other sources into actionable plans, starting with Net Promoter Score (NPS) analysis. The initiative is part of Calix's strategy to support BSPs in navigating intense competition by developing differentiated managed services. Key benefits include improved subscriber relationships and tailored marketing strategies to drive revenue growth.
Calix has launched Marketing Cloud Plus, a groundbreaking subscriber engagement solution for broadband service providers (BSPs). This platform enriches subscriber insights using demographic, psychographic, and geographic data to enhance marketing ROI. According to a 2022 survey, 65% of broadband executives prioritize subscriber acquisition and upselling for growth. The new platform supports BSPs by enabling targeted campaigns and increased average revenue per user (ARPU). Calix's recent enhancements also include four new managed services, expanding their ecosystem to 11 offerings.
Calix recently announced at Calix ConneXions 2022 the introduction of its 8th to 11th managed services, expanding its offerings to broadband service providers (BSPs).
As the global broadband services market is expected to double in the coming decade, these additions aim to enhance BSPs' capabilities in reaching new markets and providing exceptional experiences to subscribers.
Calix has invested over $1 billion in its platforms over the past 11 years, facilitating rapid innovation for service providers.
Calix (NYSE: CALX) has launched HomeOfficeIQ, its 11th managed service aimed at enhancing connectivity for work-from-home subscribers. This new service provides seamless network resiliency through cellular backup, ensuring automatic failover and continuity for essential work devices. With over half of U.S. job holders working from home, this innovation aims to reduce service disruptions and improve subscriber retention for Broadband Service Providers (BSPs). The announcement was made at the Calix ConneXions 2022 conference in Las Vegas.
Calix, Inc. (NYSE: CALX) has expanded its partnership with Arlo, introducing a fully managed home protection service integrated into the Calix Revenue EDGE platform. This addition, Arlo Security, aims to empower broadband service providers (BSPs) to stand out in competitive markets. Key features include responsive security monitoring and advanced sensors. With only 36% of American households equipped with home security systems, this initiative presents significant market potential. Arlo Security is set to be available to BSPs in early 2023, enhancing customer relationships and potentially increasing average revenue per user.