Universal Electronics and Carrier Introduce Smart Thermostat Featuring InteliSense Technology to Advance Comfort and Service

Universal Electronics (UEIC) and Carrier, part of Carrier Global (CARR), announced a co-developed smart thermostat featuring InteliSense technology.

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Co-developed thermostat combines intelligent equipment control, remote diagnostics, peak-demand energy management and guided commissioning to improve homeowner comfort and simplify HVAC service.

SCOTTSDALE, Ariz.--(BUSINESS WIRE)-- Universal Electronics Inc. (NASDAQ: UEIC), a global leader in wireless universal control solutions for the home, and Carrier, global leader in intelligent climate and energy solutions, today announced the Carrier Smart Thermostat featuring InteliSense™ technology (Model TSTATCCIEWF-01). Co-developed by the two companies, the new, advanced smart thermostat integrates intelligent equipment control, remote diagnostics, energy management, and guided commissioning to improve homeowner comfort and help HVAC professionals install and service systems more efficiently. Carrier is a part of Carrier Global Corporation (NYSE: CARR), global leader in intelligent climate and energy solutions.

The platform brings together Universal Electronics’ (UEI) connected hardware, wireless communications, embedded software and user experience with Carrier’s high-efficiency HVAC systems. Designed and validated jointly, it provides a scalable foundation for connected climate management across Carrier’s family of brands and distribution network.

Next-Generation HVAC Intelligence and Connectivity

The Carrier Smart Thermostat with InteliSense serves as the central control hub for the home's heating and cooling system. From installation and commissioning through everyday use and ongoing service, it connects equipment control, cloud diagnostics, mobile access, smart-home integration and secure over-the-air (OTA) software updates.

Key capabilities and benefits include:

• Remote Diagnostics via InteliSense: With homeowner consent, the thermostat gives participating dealers real-time visibility into system health and performance metrics, remote troubleshooting, more efficient service calls and fewer unnecessary service calls.
• Multi-Stage Precision with ComfortAdjust Technology: When paired with Carrier’s Performance™ 27VPA9 variable-speed heat pump, the thermostat leverages patent-pending ComfortAdjust™ technology to automatically manage up to 21 adaptive stages of heating and cooling for precise comfort and humidity control.
• Demand Response with SmartSave Management: The built-in SmartSave™ energy management engine intelligently adapts equipment operation during peak utility demand periods to help lower energy costs while maintaining homeowner comfort.
• Seamless Ecosystem Integration: Homeowners can control their climate setup via the Carrier SmartHome app on iOS® and Android® devices, compatible across major third-party smart home platforms.
• Guided Professional Setup: Designed with HVAC technicians in mind, the platform offers guided digital commissioning to ensure faster installations and servicing, and simplified smart-home pairing.

“The connected home is about creating integrated, intelligent experiences that deliver lasting value,” said Hrag G. Ohannessian, Senior Vice President of Global Sales, Universal Electronics Inc. “Our strategic collaboration with Carrier pairs UEI’s expertise in wireless control, multi-stage hardware architecture, and smart-home software with Carrier’s world-class HVAC systems. Together, we are providing a scalable solution that makes sophisticated climate management effortless for homeowners and actionable for service professionals.”

“Technology should make comfort easier to deliver and easier to maintain,” said Tyler Oehlman, Associate Director, Product Management, Carrier. “The Carrier Smart Thermostat featuring InteliSense technology gives dealers greater insight into system performance while helping homeowners stay connected to their comfort systems. By combining Carrier's HVAC expertise with Universal Electronics' connected-home capabilities, we're delivering a solution that helps dealers provide a more proactive service experience and creates value long after the installation.”

A Scalable Connected Foundation

By uniting Carrier’s heating and cooling systems with Universal Electronics’ advanced wireless hardware and commissioning software, the co-developed thermostat delivers end-to-end value throughout the HVAC lifestyle and establishes a connected foundation for the future of smart-home climate management across Carrier’s portfolio of brands.

About Universal Electronics Inc. Universal Electronics Inc. (NASDAQ: UEIC) is the global leader in universal wireless control solutions for the smart home. For more information, visit www.uei.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20261109523714/en/

Universal Electronics Inc.
Hrag G. Ohannessian
Senior Vice President of Global Sales, Connected Home
hohannessian@uei.com
626-840-0280

Source: Universal Electronics Inc.

Key Terms

over-the-air (ota) software updates technical

Software delivered wirelessly to devices so they can be updated, fixed, or improved without needing physical access or a visit to a service center. Think of it like getting a phone or TV update over the internet instead of taking the device in for repairs. It matters to investors because OTA updates affect product maintenance costs, speed of feature rollout, security patching, and customer experience, which can influence device reliability and company operating metrics.

demand response technical

Demand response is a program or market mechanism where electricity users are paid or incentivized to reduce or shift their power use when the grid is stressed or prices are high, similar to turning down nonessential appliances during a heat wave to ease a traffic jam. It matters to investors because it can lower peak energy costs, affect utility revenues and market prices, and create opportunities for companies that provide the software, equipment, or services that enable those load changes.

variable-speed heat pump technical

A variable-speed heat pump is a heating and cooling system that uses a compressor and motor whose speed can be continuously adjusted to match indoor temperature needs, rather than running only at a single fixed speed. By modulating how fast the compressor and fans run, it changes its output smoothly to maintain a target temperature, improve energy efficiency, reduce on/off cycling, and provide quieter, more consistent comfort; it still works through the same refrigerant cycle as other heat pumps and its efficiency depends on outdoor temperature and system design. The key distinction is continuous capacity control compared with single‑speed or two‑stage units, which run at fixed power levels and switch between them rather than varying continuously.