CareCloud’s Wellsoft Ranked #1 EHR by Black Book 2026 for Emergency Medicine
Rhea-AI Summary
CareCloud (NASDAQ: CCLD) announced that its Wellsoft Emergency Department Information System was ranked #1 EHR for Emergency Medicine by Black Book 2026. Black Book's ranking is based on independent surveys of 33,178 physician practices and ambulatory facilities collected over nine months and highlights Wellsoft's ED-ready workflow speed, throughput visibility, and operational reliability.
Wellsoft joined CareCloud through the acquisition of Medsphere and has prior recognition from KLAS more than ten times. CareCloud said Affinity Urgent Care selected Wellsoft for its Houston-Galveston clinics, positioning the company to expand emergency-grade EDIS into the ~11,000 urgent care facility U.S. market and to integrate with its revenue cycle, analytics, and AI solutions.
Positive
- Black Book #1 ranking based on 33,178 surveys
- Wellsoft added via Medsphere acquisition, expanding clinical portfolio
- Affinity Urgent Care selected Wellsoft for Houston-Galveston clinics
- Positions CareCloud to address ~11,000 U.S. urgent care facilities
Negative
- None.
Key Figures
Market Reality Check
Peers on Argus
CCLD’s modest 1.03% gain came with mixed peer action: HCAT and SOPH were up, AMWL and LFMD were down, while MNDR showed a stronger upside move and appeared in momentum scans. Overall, peer moves do not clearly mirror CCLD’s direction, supporting a company-specific read-through for this EHR ranking news.
Historical Context
| Date | Event | Sentiment | Move | Catalyst |
|---|---|---|---|---|
| Jan 20 | Preferred dividends | Positive | +0.0% | Declared monthly preferred dividends and additional payment to cover arrearage. |
| Jan 08 | Product deployment | Positive | +2.0% | Affinity Urgent Care selected Wellsoft, targeting 11,000-facility urgent care market. |
| Dec 29 | AI strategy shift | Positive | -1.0% | New Chief Strategy Officer and CEO roles to drive enterprise AI and margins. |
| Dec 15 | AI product launch | Positive | -3.0% | Launched stratusAI Desk Agent to automate patient phone access workflows. |
| Nov 10 | Dividend arrears plan | Positive | -2.7% | Announced plan to pay 14 months of preferred dividend arrears via double payments. |
Recent history shows CCLD often experiencing muted or negative price reactions to generally positive strategic and AI/product news, with only the earlier Wellsoft urgent care deal showing a clear positive alignment.
Over the last few months, CareCloud has combined capital structure actions with strategic expansion. Dividend announcements on its preferred stock in November 2025 and January 2026 aimed to address arrears and maintain payouts. Operationally, the company launched its stratusAI Desk Agent on Dec 15, 2025 and reshaped leadership to drive an enterprise AI platform by January 1, 2026. The November Q3 2025 10‑Q showed higher revenue and profitability. Earlier in January 2026, CareCloud extended Wellsoft into urgent care. Today’s Black Book ranking reinforces that same Wellsoft-focused growth narrative.
Market Pulse Summary
This announcement underscores that Wellsoft, acquired with Medsphere, has been ranked the top Emergency Medicine EHR in Black Book’s 2026 survey of 33,178 sites over nine months and has earned more than ten prior KLAS awards. It reinforces CareCloud’s strategy to extend emergency-grade documentation into an urgent care market of roughly 11,000 facilities. Investors may watch how additional urgent care wins, integration with AI-driven tools, and continued operational metrics confirm this positioning.
Key Terms
ehr technical
AI-generated analysis. Not financial advice.
SOMERSET, N.J., Jan. 22, 2026 (GLOBE NEWSWIRE) -- CareCloud, Inc. (Nasdaq: CCLD, CCLDO) (“CareCloud” or the “Company”), a leader in healthcare technology and AI-powered solutions, today announced that Black Book Research has recognized the Company’s Wellsoft Emergency Department Information System (“EDIS”) in its 2026 Emergency Medicine specialty ranking as the top-rated EHR for Emergency Medicine. The recognition highlights Wellsoft’s ED-ready workflow speed, throughput visibility, and operational reliability in high-acuity care environments.
“Wellsoft was purpose-built for emergency medicine, where speed, visibility, and reliability are not optional,” said Chris Langehaug, Senior Vice President of Sales and Growth at CareCloud. “Being recognized by Black Book as the top-rated EHR for Emergency Medicine reinforces what emergency departments rely on every day, a platform designed to support fast-moving clinical workflows, real-time throughput awareness, and dependable performance under constant operational pressure.”
Black Book's 2026 EHR rankings are based on independent surveys of 33,178 physician practices and ambulatory facilities conducted over nine months, with performance evaluations focused on real-world clinical and operational outcomes. The recognition reflects Wellsoft's consistent performance in environments where rapid patient flow, situational awareness, and system reliability are critical to care delivery.
Wellsoft became part of the CareCloud portfolio through the Company’s acquisition of Medsphere, adding a proven, emergency-grade clinical documentation platform to CareCloud’s broader ecosystem of AI-driven clinical, financial, and operational solutions. In addition to the 2026 Black Book recognition, Wellsoft has previously been recognized by KLAS Research more than ten times as the top Emergency Department Information System, underscoring its long-standing leadership and credibility in emergency medicine.
The Black Book recognition reinforces CareCloud's expanding presence in urgent care, where emergency-grade clinical technology is increasingly critical to delivering higher-acuity care. The Company recently announced that Affinity Urgent Care, a multi-site provider operating across the Houston-Galveston region in Texas, selected Wellsoft EDIS to support its clinics—bringing CareCloud's emergency-grade documentation platform into one of the fastest-growing segments in U.S. outpatient care, which is comprised of an estimated 11,000 urgent care facilities nationwide. As urgent care centers increasingly mirror the clinical demands of emergency departments, CareCloud is positioned to extend the same top-ranked EHR trusted by hospital EDs into urgent care settings, enabling faster throughput, improved clinical reliability, and scalable growth without compromising quality.
The Black Book recognition aligns with CareCloud’s broader strategy of delivering enterprise-grade clinical systems that integrate seamlessly with revenue cycle automation, analytics, and AI-enabled intelligence. As emergency departments and urgent care providers continue to face rising volumes, staffing constraints, and increasing operational complexity, CareCloud remains focused on investing in technology that delivers measurable performance in real-world clinical settings.
About CareCloud
CareCloud brings disciplined innovation to the business of healthcare. Our suite of AI and technology-enabled solutions helps clients increase financial and operational performance, streamline clinical workflows and improve the patient experience. More than 40,000 providers count on CareCloud to help them improve patient care, while reducing administrative burdens and operating costs. Learn more about our products and services, including revenue cycle management (RCM), practice management (PM), electronic health records (EHR), business intelligence, patient experience management (PXM) and digital health, at carecloud.com.
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For additional information, please visit our website at carecloud.com. To listen to video presentations by CareCloud’s management team, read recent press releases and view the latest investor presentation, please visit ir.carecloud.com.
Disclaimer
This press release is for information purposes only, and does not constitute an offer to sell or solicitation of an offer to buy, nor shall there be any sale of these securities in any state or other jurisdiction in which such offer, solicitation or sale would be unlawful prior to the registration or qualification under the securities laws of such state or jurisdiction.
Forward-Looking Statements
This press release contains various forward-looking statements within the meaning of the safe harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995. These statements relate to anticipated future events, future results of operations or future financial performance. In some cases, you can identify forward-looking statements by terminology such as “may,” “might,” “will,” “shall,” “should,” “could”, “intends,” “expects,” “plans,” “goals,” “projects,” “anticipates,” “believes,” “seeks,” “estimates,” “predicts,” “possible,” “potential,” “target,” or “continue” or the negative of these terms or other comparable terminology.
Our operations involve risks and uncertainties, many of which are outside our control, and any one of which, or a combination of which, could materially affect our results of operations and whether the forward-looking statements ultimately prove to be correct. Forward-looking statements in this press release include, without limitation, statements reflecting management's expectations for future financial performance and operating expenditures, expected growth, profitability and business outlook, and the expected results from the integration of our acquisitions. Past operational or stock price performance is not an indication of future performance.
These forward-looking statements are neither historical facts nor assurances of future performance. Instead, they are only predictions, are uncertain and involve substantial known and unknown risks, uncertainties and other factors which may cause our (or our industry’s) actual results, levels of activity or performance to be materially different from any future results, levels of activity or performance expressed or implied by these forward-looking statements. New risks and uncertainties emerge from time to time, and it is not possible for us to predict all of the risks and uncertainties that could have an impact on the forward-looking statements, including without limitation, risks and uncertainties relating to the Company’s ability to manage growth, migrate newly acquired customers and retain new and existing customers, maintain cost-effective global operations, increase operational efficiency and reduce operating costs, predict and properly adjust to changes in reimbursement and other industry regulations and trends, retain the services of key personnel, develop new technologies, upgrade and adapt legacy and acquired technologies to work with evolving industry standards, compete with other companies’ products and services competitive with ours, and other important risks and uncertainties referenced and discussed under the heading titled “Risk Factors” in the Company’s filings with the Securities and Exchange Commission.
The statements in this press release are made as of the date of this press release, even if subsequently made available by the Company on its website or otherwise. The Company does not assume any obligations to update the forward-looking statements provided to reflect events that occur or circumstances that exist after the date on which they were made.
SOURCE: CareCloud
Company Contact:
Norman Roth
Interim Chief Financial Officer and Corporate Controller
CareCloud, Inc.
nroth@carecloud.com
Investor Contact:
Stephen Snyder
Chief Executive Officer
CareCloud, Inc.
ir@carecloud.com
FAQ
What did CareCloud (CCLD) announce on January 22, 2026 about Wellsoft?
How did Wellsoft become part of CareCloud (CCLD)?
Which customer recently selected Wellsoft EDIS and where is it located?
What does the Black Book ranking mean for CareCloud (CCLD) in urgent care?
On what basis did Black Book rank Wellsoft #1 in 2026?
