eFax® Tackling Healthcare’s ‘Dark Data’ Problem with AI-Powered Solutions at ViVE 2026

Key Terms

hitrust r2 regulatory

HITRUST r2 is a specific, third-party-reviewed cybersecurity assessment and reporting standard used mainly by organizations that handle sensitive health and personal data. Think of it as a detailed safety inspection and scorecard for a company’s data protections; for investors it signals how well a company manages cyber and regulatory risk, which affects potential fines, customer trust, and the likelihood of costly data breaches.

fedramp regulatory

FedRAMP (Federal Risk and Authorization Management Program) is a U.S. government initiative that sets security standards for cloud computing services used by federal agencies. It ensures that these online platforms protect sensitive information, similar to how a security system safeguards a building. For investors, FedRAMP indicates that a cloud service meets strict security requirements, which can influence its reliability and trustworthiness in handling data.

cloud faxing technical

Cloud faxing is a service that lets businesses send and receive traditional fax documents over the internet instead of using a physical fax machine, turning faxes into email attachments or web files and vice versa. For investors, it matters because it replaces hardware and phone lines with a software subscription, often lowering costs, improving scalability and security, and creating recurring revenue streams for providers.

interoperability technical

Interoperability is the ability of different systems, devices, or software to work together smoothly and share information easily. It matters to investors because it enables more efficient operations, better data sharing, and faster decision-making across various platforms or technologies. When systems are interoperable, they can connect and communicate as if they were part of a single, unified system, reducing complexity and increasing overall effectiveness.

Industry leader to showcase solutions for transforming unstructured documents into the high-quality data essential for AI maturity

LOS ANGELES--(BUSINESS WIRE)-- eFax® by Consensus Cloud Solutions, Inc. (NASDAQ: CCSI), a leading provider of digital cloud fax and interoperability solutions, today announced its presence at ViVE 2026 (Booth #1918). As healthcare organizations rush to adopt AI, many are finding progress stalled by "dark data" – valuable clinical information trapped in unstructured faxes, scans, PDFs, and handwriting.

"True innovation in healthcare isn't just about adopting the latest AI; it’s about building the digital foundation that allows those tools to actually work,” said Jeffrey Sullivan, CTO at eFax®. “At ViVE 2026, we’re showing how the eFax® solution portfolio is the bridge between legacy paper-heavy processes and a future where unstructured documents can be transformed into AI-ready, actionable data for better efficiency and patient outcomes."

The Bridge to AI Maturity

The efficacy of healthcare AI depends entirely on high-quality, structured data. eFax® provides the foundational technology to move organizations through three critical stages of digital transformation:

• Migration: Moving paper-based fax processes to a secure, HITRUST r2 certified, fully cloud-based environment.
• Digitization: Utilizing proprietary AI to unlock unstructured data from scans, handwriting, PDFs and faxes, turning static images into searchable, digital assets.
• Intelligent Workflow Automation: Transforming extracted data and accelerating critical workflows prone to bottlenecks; patient intake, referrals, orders and prior authorizations.

Featured Solutions at Booth #1918

Visitors can experience live demos of the eFax® advanced solution portfolio:

• eFax® Clarity: AI-powered intelligent document processing (IDP) designed specifically for complex healthcare workflows:
  • Referrals
  • Orders
  • Prior Authorization
  • Indexing
• ECFax® (powered by eFax® for government): The FedRAMP® IL High authorized cloud faxing solution enabling the public sector’s "Cloud Smart" strategies.
• eFax Corporate®: Scalable, high-security cloud faxing for healthcare organizations of all sizes.

Connect and Recharge

Join the eFax® team at Booth #1918 for networking and onsite hospitality:

• Coffee Bar: Fuel your day with a professional barista serving specialty coffee drinks (Monday, Feb. 23 & Tuesday, Feb. 24).
• Networking Happy Hour: Join us for refreshments and conversation on Monday, Feb. 23, from 4:45 PM – 5:45 PM.

Learn more about eFax’s presence at ViVE 2026 by visiting its event page.

About eFax®

Building on more than 25 years of success as one of the world’s largest and best-known providers of digital cloud fax technology, eFax® has evolved to be a trusted provider of advanced solutions that automate critical workflows, enable secure data exchange and maximize operational efficiencies, and leverage AI to extract and transform unstructured data. eFax offers solutions that maintain industry-leading compliance standards, making it a preferred partner for heavily regulated industries including healthcare, the public sector, financial services, insurance, real estate, and manufacturing. eFax is a brand of Consensus Cloud Solutions (NASDAQ: CCSI). For more information about eFax, visit efax.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20260212319599/en/

Media Relations

Christine Duval

mediarelations@efax.com

(781) 519-8539

Source: Consensus Cloud Solutions, Inc.