SPECTRUM OFFERS TO PAY UP TO $2,500 TO CUSTOMERS WHO SWITCH TO SPECTRUM MOBILE™

Rhea-AI Summary

Spectrum Mobile has launched a new phone balance buyout program to attract new customers. Starting May 20, 2024, customers switching to Spectrum Mobile and purchasing at least three lines, including one ported line, can have their existing phone balance paid off up to $2,500 on up to five ported lines. This initiative aims to save customers hundreds of dollars annually. Spectrum Mobile offers plans with unlimited data at $29.99/month per line, inclusive of nationwide 5G access. Additional perks include flexible rate plans, interest-free installment plans, and international roaming options. Spectrum Mobile also provides free Unlimited Mobile for one year to Affordable Connectivity Program participants. J.D. Power has ranked Spectrum Mobile as number one in customer service among Mobile Network Virtual Operators.

Positive

• Spectrum Mobile offers to pay up to $2,500 for phone balances of new customers switching from other providers.
• Customers can save hundreds of dollars annually by switching to Spectrum Mobile.
• Unlimited data plans are available at $29.99/month per line, including nationwide 5G access.
• Affordable Connectivity Program participants receive a free Unlimited Mobile line for one year, saving $360.
• Flexible rate plans and interest-free installment options are available.
• Spectrum Mobile customers can avoid high international roaming charges with Global Day Pass for $5 per day in Canada and Mexico, and $10 per day in over 200 countries.
• No contracts, hidden fees, or added taxes with Spectrum Mobile plans.
• Ranked number one in customer service among Mobile Network Virtual Operators by J.D. Power.

Negative

• Spectrum Mobile requires customers to switch and purchase at least three lines to avail the phone balance buyout.
• Speeds are reduced after 30/50 GB usage per line for Unlimited/Unlimited Plus plans.
• Spectrum Internet subscription and auto-pay are mandatory.

STAMFORD, Conn., May 20, 2024 /PRNewswire/ -- Spectrum Mobile, the nation's fastest-growing mobile provider¹, is making it easier than ever for customers to switch and save money with its latest offering – a phone balance buyout program. Beginning today, when a customer switches to Spectrum Mobile² from another provider and purchases at least three lines with at least one ported line, Spectrum will pay off their existing phone balance on ported lines up to $2,500 (with a maximum of five ported lines) while also enabling potential savings of hundreds of dollars annually on their mobile bills.

"Our new phone buyout program is designed to help customers switch from the steep costs associated with other mobile providers and take advantage of Spectrum Mobile's superior value," said Sharon Peters, Executive Vice President, Chief Marketing Officer at Charter Communications, which operates the Spectrum brand of connectivity and entertainment services. "This offer is another example of how we are driving exceptional value and convenience in the mobile marketplace, and we look forward to welcoming new customers with the best service, speeds and performance Spectrum Mobile has to offer."

Spectrum Mobile Customers Enjoy Simple Plans, Faster Speeds, Flexibility and Savings

Spectrum Mobile combines the power of the company's broadband internet, WiFi and nationwide 5G access with consumer-friendly data plans, offering customers a mobile service that delivers the fastest wireless speeds³, security and reliable connectivity everywhere, while saving them money. For example, customers can save hundreds of dollars annually by bundling Spectrum Internet, Mobile and Advanced WiFi with Spectrum's industry-leading Spectrum One connectivity package. Customers also can use Spectrum's online savings calculator to determine their monthly savings by switching to Spectrum Mobile from their current provider.

For Affordable Connectivity Program (ACP) customers, Spectrum is offering a free Unlimited Mobile line for one year – a savings of $360 – that will help offset the loss of the $30 per month ACP credit, along with the potential to continue saving money after the promotional period ends. Additional benefits of switching to Spectrum Mobile include:

• Unlimited data plans at the retail price of $29.99/month per line.
• The inclusion of nationwide 5G access in all data plans at no extra cost, along with unlimited talk and texting; the flexibility to change rate plans as needed for free; interest-free monthly installment plans; and an extensive bring-your-own-device program.
• Unlimited Plus includes the ability to upgrade to the latest smartphone technology through Anytime Upgrade, which allows customers to upgrade their phones whenever they want, along with even more device protection from Spectrum's disruptive $5 per month Mobile Repair and Replacement Plan on any service plan.
• Access to Speed Boost, an exclusive feature that enables Spectrum Mobile customers with compatible devices to automatically receive faster speeds up to 1 Gig on their phones when connected to Spectrum's Advanced WiFi.
• The ability to avoid high international roaming charges abroad with Global Day Pass for $5 per day in Canada and Mexico, and $10 per day in more than 200 eligible countries.
• As always, there are no contracts, added taxes, or hidden fees with Spectrum Mobile.

Spectrum's packaging flexibility, pricing and service are a key reason Spectrum Mobile was ranked by J.D. Power as number one in customer service among Mobile Network Virtual Operators. More information is available at www.spectrum.com/mobile/switch.

1Based on Q1 2024 subscriber data among top 3 carriers. 2Spectrum Internet required. Auto-pay required. For Unlimited/Unlimited Plus, speeds are reduced after 30/50 GB of usage per line. Restrictions apply. For details, refer to Spectrum.com/policies/mobile-terms. 3"Fastest wireless speeds" claim based on Global Wireless Solutions combined cellular and WiFi speed test results in Spectrum service area where WiFi is available. Cellular speeds vary by location.

About Spectrum
Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company and cable operator serving more than 32 million customers in 41 states. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet^®, TV, Mobile and Voice.

For small and medium-sized companies, Spectrum Business^® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise^® provides highly customized, fiber-based solutions. Spectrum Reach^® delivers tailored advertising and production for the modern media landscape. The Company also distributes award-winning news coverage and sports programming to its customers through Spectrum Networks. More information about Charter can be found at corporate.charter.com.

Note to Editors: For updated images and video, please visit Charter's media library.

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SOURCE Charter Communications, Inc.

FAQ

What is Spectrum Mobile's new phone balance buyout program?

Spectrum Mobile's new phone balance buyout program pays off existing phone balances up to $2,500 for customers who switch from another provider and purchase at least three lines, including one ported line.

How much can I save by switching to Spectrum Mobile?

Customers switching to Spectrum Mobile can save hundreds of dollars annually on their mobile bills.

What are the costs of Spectrum Mobile's unlimited data plans?

Spectrum Mobile's unlimited data plans cost $29.99/month per line and include nationwide 5G access.

What benefits do Affordable Connectivity Program participants get with Spectrum Mobile?

Participants in the Affordable Connectivity Program can get a free Unlimited Mobile line for one year, saving $360.

Are there any contracts or hidden fees with Spectrum Mobile plans?

No, Spectrum Mobile plans do not have contracts, hidden fees, or added taxes.

What is the Global Day Pass feature in Spectrum Mobile?

The Global Day Pass allows Spectrum Mobile customers to avoid high international roaming charges with rates of $5 per day in Canada and Mexico, and $10 per day in over 200 eligible countries.

Is Spectrum Mobile ranked for customer service?

Yes, Spectrum Mobile was ranked number one in customer service among Mobile Network Virtual Operators by J.D. Power.