SPECTRUM'S SEAMLESS ENTERTAINMENT NOW EVEN EASIER WITH ENHANCED DIGITAL SELF-SERVICE FEATURES
Charter Communications (NYSE:CHTR) has announced enhanced digital self-service features for its Spectrum Seamless Entertainment platform. The new features allow TV Select customers to upgrade their included streaming services to ad-free versions by paying only the retail price difference ($3-$10 per month). Additionally, Internet-only customers can now add streaming apps a la carte through the My Spectrum App or Spectrum.net.
TV Select customers currently receive ad-supported streaming apps valued at over $100 per month, including AMC+, Disney+, HBO Max, Paramount+, ViX Premium, and Peacock Premium. The company plans to add Hulu, ESPN's new streaming service, BET+ Essential, and discovery+ at no additional cost in the coming months.
Charter Communications (NYSE:CHTR) ha annunciato nuove funzionalità digitali di self-service migliorate per la sua piattaforma Spectrum Seamless Entertainment. Le nuove opzioni consentono ai clienti TV Select di aggiornare i servizi di streaming inclusi a versioni senza pubblicità pagando solo la differenza di prezzo al dettaglio (da 3 a 10 dollari al mese). Inoltre, i clienti solo Internet possono ora aggiungere app di streaming singolarmente tramite l'app My Spectrum o Spectrum.net.
I clienti TV Select ricevono attualmente app di streaming con pubblicità dal valore di oltre 100 dollari al mese, tra cui AMC+, Disney+, HBO Max, Paramount+, ViX Premium e Peacock Premium. L'azienda prevede di aggiungere Hulu, il nuovo servizio di streaming di ESPN, BET+ Essential e discovery+ senza costi aggiuntivi nei prossimi mesi.
Charter Communications (NYSE:CHTR) ha anunciado nuevas funciones mejoradas de autoservicio digital para su plataforma Spectrum Seamless Entertainment. Las nuevas funcionalidades permiten a los clientes de TV Select actualizar sus servicios de streaming incluidos a versiones sin anuncios pagando solo la diferencia de precio minorista (entre 3 y 10 dólares mensuales). Además, los clientes solo de Internet ahora pueden agregar aplicaciones de streaming por separado a través de la aplicación My Spectrum o Spectrum.net.
Los clientes de TV Select actualmente reciben aplicaciones de streaming con anuncios valoradas en más de 100 dólares al mes, incluyendo AMC+, Disney+, HBO Max, Paramount+, ViX Premium y Peacock Premium. La compañía planea añadir Hulu, el nuevo servicio de streaming de ESPN, BET+ Essential y discovery+ sin costo adicional en los próximos meses.
Charter Communications (NYSE:CHTR)는 Spectrum Seamless Entertainment 플랫폼을 위한 향상된 디지털 셀프서비스 기능을 발표했습니다. 새로운 기능을 통해 TV Select 고객은 포함된 스트리밍 서비스를 광고 없는 버전으로 업그레이드할 때 소매 가격 차액(월 3~10달러)만 지불하면 됩니다. 또한, 인터넷 전용 고객은 이제 My Spectrum 앱이나 Spectrum.net을 통해 스트리밍 앱을 개별적으로 추가할 수 있습니다.
TV Select 고객은 현재 AMC+, Disney+, HBO Max, Paramount+, ViX Premium, Peacock Premium 등 월 100달러 이상의 광고 지원 스트리밍 앱을 이용하고 있습니다. 회사는 앞으로 Hulu, ESPN의 신규 스트리밍 서비스, BET+ Essential, discovery+를 추가 비용 없이 제공할 계획입니다.
Charter Communications (NYSE:CHTR) a annoncé des fonctionnalités améliorées de libre-service numérique pour sa plateforme Spectrum Seamless Entertainment. Les nouvelles fonctionnalités permettent aux clients TV Select de passer à des versions sans publicité de leurs services de streaming inclus en ne payant que la différence de prix au détail (entre 3 et 10 dollars par mois). De plus, les clients Internet uniquement peuvent désormais ajouter des applications de streaming à la carte via l'application My Spectrum ou Spectrum.net.
Les clients TV Select bénéficient actuellement d'applications de streaming avec publicité d'une valeur de plus de 100 dollars par mois, comprenant AMC+, Disney+, HBO Max, Paramount+, ViX Premium et Peacock Premium. La société prévoit d'ajouter Hulu, le nouveau service de streaming d'ESPN, BET+ Essential et discovery+ sans frais supplémentaires dans les mois à venir.
Charter Communications (NYSE:CHTR) hat verbesserte digitale Self-Service-Funktionen für seine Spectrum Seamless Entertainment-Plattform angekündigt. Die neuen Funktionen ermöglichen es TV Select-Kunden, ihre enthaltenen Streaming-Dienste gegen Zahlung der Einzelhandelspreisdifferenz (3 bis 10 US-Dollar pro Monat) auf werbefreie Versionen upzugraden. Zusätzlich können Internet-only-Kunden nun Streaming-Apps einzeln über die My Spectrum App oder Spectrum.net hinzufügen.
TV Select-Kunden erhalten derzeit werbeunterstützte Streaming-Apps im Wert von über 100 US-Dollar pro Monat, darunter AMC+, Disney+, HBO Max, Paramount+, ViX Premium und Peacock Premium. Das Unternehmen plant, in den kommenden Monaten Hulu, den neuen Streaming-Dienst von ESPN, BET+ Essential und discovery+ ohne zusätzliche Kosten hinzuzufügen.
- Enhanced customer flexibility with new self-service digital upgrade options
- TV Select package includes streaming services valued at over $100/month
- Upcoming addition of major streaming services (Hulu, ESPN, BET+, discovery+) at no extra cost
- My Spectrum App rated highest among national telecommunications providers
- Ad-free upgrades require additional monthly payments ($3-$10 per app)
Insights
Spectrum's new self-service features create incremental revenue opportunities by monetizing streaming upgrades and expanding a la carte offerings to internet-only customers.
Charter's Spectrum is evolving its bundling strategy with these new self-service features, creating a clear upsell path for its TV Select customers. Rather than simply including ad-supported streaming apps at no additional cost, Spectrum is now facilitating easy upgrades to ad-free versions for just the price differential ($3-10 monthly).
The more significant strategic shift is opening a la carte streaming add-ons for internet-only customers. This represents Charter's acknowledgment of changing consumption patterns while creating a new revenue stream from its broadband-only subscriber base. This move positions Spectrum as both a connectivity provider and content aggregator for cord-cutters.
This initiative leverages Spectrum's existing digital platforms (My Spectrum App and Spectrum.net) to drive incremental revenue with minimal operational costs. The self-service approach allows Charter to monetize streaming upgrades without additional customer service overhead, improving margin potential.
With the upcoming addition of Hulu, ESPN's new service, BET+ and discovery+, Spectrum is enhancing its value proposition while creating more upgrade opportunities. This strategy helps Charter adapt to evolving media consumption trends by embracing streaming while maintaining relevance in the traditional TV ecosystem.
This approach differentiates Charter from competitors by positioning them as a streaming aggregator and creating stickier customer relationships across both video and internet-only customers, potentially reducing churn while generating incremental revenue.
New Online Tools Allow Customers to Upgrade Already Included Streaming Services to Ad-Free and Add Apps A La Carte to Internet-Only Plans
Key Takeaways:
- Spectrum's Seamless Entertainment combines live TV plus the most popular streaming services at no extra cost.
- It's never been easier for customers to stream without commercial interruption, or to add streaming apps to their Spectrum Internet plan.
- Customers can now upgrade and add streaming apps via the My Spectrum App or Spectrum.net.
The enhancements are part of Spectrum's Seamless Entertainment experience, which combines live TV with the most popular streaming services at no additional cost, along with a convenient all-in-one way to watch on the Xumo Stream Box. The upgrade to ad-free streaming benefits Spectrum TV Select customers, all of whom already receive ad-supported streaming apps with their video package. Those apps include AMC+ with Ads, Disney+ Basic, HBO Max Basic With Ads, Paramount+ Essential, ViX Premium With Ads and Peacock Premium with Ads, with more apps coming soon, including Hulu (With Ads) and ESPN's forthcoming streaming service – a retail streaming value of more than
Making the Most of Spectrum Seamless Entertainment
With the new upgrade options, TV Select customers simply pay the price difference between the ad-supported apps included at no extra cost with their Spectrum service and ad-free versions, which currently ranges from
- My Spectrum App: Eligible customers can sign up for Spectrum TV Select and upgrade their streaming services using Spectrum's My Spectrum App, the highest-rated support app in the
U.S. among all national telecommunications providers.* The app is available for free on iOS and Android devices, and customers can click on the "Manage TV/Streaming" icon to review and choose a preferred upgrade, billing option and payment method. - Online: Customers also can manage their Seamless Entertainment streaming services and upgrade to the ad-free versions of the apps by signing into their account at spectrum.net. Customers need only navigate to the services link and then select "TV/Streaming" tab, click on the specific apps they are interested in and follow the steps to choose a preferred upgrade, billing option and payment method.
- A La Carte Apps: Internet-only customers who are not eligible for the free apps can enjoy their favorite streaming services on an a la carte basis using the same digital tools – My Spectrum App and Spectrum.net – and simply add the apps to their Spectrum account.
On top of these self-service capabilities, Spectrum customers will have even more streaming options in the coming months with the addition of Hulu (With Ads), ESPN's forthcoming streaming service, BET+ Essential and discovery+ at no additional cost.
More information about Seamless Entertainment from Spectrum is available at spectrum.com/entertainment.
More information about how to save on Spectrum services is available at spectrum.com/packages/savings-calculator.
*iOS (App Store) and Android (Google Play) average ratings as of May 1, 2025. Apps must have at least 150k reviews through combination of iOS & Android store reviews as of May 1, 2025.
About Spectrum
Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company and cable operator with services available to more than 57 million homes and businesses in 41 states. Over an advanced communications network, supported by a
More information can be found at corporate.charter.com.
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SOURCE Charter Communications, Inc.
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