Counterpart Assistant Gets Conversational
Clover Health (NASDAQ:CLOV) subsidiary Counterpart Health has announced significant enhancements to its Counterpart Assistant (CA) platform, introducing new generative AI capabilities. The upgraded system enables clinicians to interact with patient data through AI chat in a PHI-safe environment, providing instant access to medical histories and source documents.
The new features include real-time conversational AI that synthesizes information from over 100 data sources and generates pre-visit summaries. The functionality is being rolled out at no additional cost to eligible CA users within Clover's network. Dr. David Tsay, Chief Medical Officer at Counterpart Health, emphasizes how this evolution helps physicians manage data overload and focus on patient care.
Clover Health (NASDAQ:CLOV) la filiale Counterpart Health ha annunciato significanti miglioramenti alla piattaforma Counterpart Assistant (CA), introducendo nuove capacità di IA generativa. Il sistema aggiornato permette ai clinici di interagire con i dati dei pazienti tramite chat IA in un ambiente sicuro PHI, fornendo accesso istantaneo alle anamnesi e ai documenti sorgente.
Le nuove caratteristiche includono IA conversazionale in tempo reale che sintetizza informazioni da oltre 100 fonti dati e genera riassunti pre-visita. La funzionalità viene implementata senza costi aggiuntivi per gli utenti CA idonei all'interno della rete Clover. Il Dottor David Tsay, Chief Medical Officer di Counterpart Health, sottolinea come questa evoluzione aiuti i medici a gestire l'overflow di dati e a concentrarsi sull'assistenza al paziente.
Clover Health (NASDAQ:CLOV) la filial Counterpart Health ha anunciado mejoras significativas en su plataforma Counterpart Assistant (CA), introduciendo nuevas capacidades de IA generativa. El sistema actualizado permite a los clínicos interactuar con datos de pacientes a través de chat de IA en un entorno seguro de PHI, proporcionando acceso instantáneo a historiales médicos y documentos fuente.
Las nuevas características incluyen IA conversacional en tiempo real que sintetiza información de más de 100 fuentes de datos y genera resúmenes previos a la visita. La funcionalidad se implementa sin costo adicional para los usuarios elegibles de CA dentro de la red de Clover. El Dr. David Tsay, Director Médico de Counterpart Health, enfatiza cómo esta evolución ayuda a los médicos a gestionar la sobrecarga de datos y a centrarse en la atención al paciente.
Clover Health (NASDAQ:CLOV)의 자회사 Counterpart Health가 Counterpart Assistant(CA) 플랫폼에 중요한 향상을 발표하며 새로운 생성형 AI 기능을 도입했습니다. 업그레이드된 시스템은 임상의가 PHI 안전한 환경에서 AI 채팅을 통해 환자 데이터와 상호 작용하고, 의무 기록과 원문 문서를 즉시 액세스할 수 있도록 합니다.
새로운 기능에는 실시간 대화형 AI가 포함되어 있으며, 100개가 넘는 데이터 소스에서 정보를 종합하고 방문 전 요약을 생성합니다. 이 기능은 Clover 네트워크 내 CA 사용자 자격 요건에 해당하는 사용자에게 추가 비용 없이 순차적으로 제공됩니다. Counterpart Health의 최고의료책임자 Dr. David Tsay는 이 진화가 의사들이 데이터 과부하를 관리하고 환자 치료에 집중하는 데 어떻게 도움이 되는지 강조합니다.
Clover Health (NASDAQ:CLOV) filiale Counterpart Health a annoncé des améliorations importantes de sa plateforme Counterpart Assistant (CA), en introduisant de nouvelles capacités d’IA générative. Le système amélioré permet aux cliniciens d’interagir avec les données des patients via une IA conversationnelle dans un environnement sécurisé PHI, offrant un accès instantané aux historiques médicaux et aux documents sources.
Les nouvelles fonctionnalités incluent une IA conversationnelle en temps réel qui synthétise des informations provenant de plus de 100 sources de données et génère des résumés pré-visite. Cette fonctionnalité est déployée sans coût supplémentaire pour les utilisateurs CA éligibles au sein du réseau Clover. Le Dr David Tsay, Directeur Médical de Counterpart Health, souligne comment cette évolution aide les médecins à gérer la surcharge de données et à se concentrer sur les soins aux patients.
Clover Health (NASDAQ:CLOV) Tochtergesellschaft Counterpart Health hat bedeutende Verbesserungen der Counterpart Assistant (CA)-Plattform angekündigt und neue Generative-AI-Funktionen eingeführt. Das aktualisierte System ermöglicht es Klinikern, über AI-Chat mit Patientendaten in einer PHI-sicheren Umgebung zu interagieren und sofortigen Zugriff auf medizinische Vorgeschichten und Quelldokumente zu erhalten.
Zu den neuen Funktionen gehört real-time konversationelle KI, die Informationen aus über 100 Datenquellen synthetisiert und Vorbesprechungszusammenfassungen erstellt. Die Funktion wird ohne zusätzliche Kosten für berechtigte CA-Nutzer im Clover-Netzwerk ausgerollt. Dr. David Tsay, Chief Medical Officer von Counterpart Health, betont, wie diese Entwicklung Ärzten hilft, mit Datenüberflutung umzugehen und sich auf die Patientenbetreuung zu konzentrieren.
Clover Health (NASDAQ:CLOV) التابعة لشركة Counterpart Health أعلنت عن تحسينات كبيرة على منصة Counterpart Assistant (CA)، مع إدخال قدرات ذكاء اصطناعي توليدية جديدة. النظام المُحدَّث يمكّن الأطباء من التفاعل مع بيانات المرضى من خلال محادثة AI في بيئة آمنة لـ PHI، مع وصول فوري إلى السجلات الطبية ووثائق المصدر.
تشمل الميزات الجديدة ذكاء اصطناعي محادثي في الوقت الفعلي الذي يشتق المعلومات من أكثر من 100 مصدر بيانات ويولد ملخصات ما قبل الزيارة. يتم طرح هذه الميزة بدون تكلفة إضافية للمستخدمين المؤهلين لـ CA داخل شبكة Clover. الدكتور ديفيد تساي، رئيس الطبيين في Counterpart Health، يؤكد أن هذا التطور يساعد الأطباء على إدارة ازدحام البيانات والتركيز على رعاية المريض.
Clover Health (NASDAQ:CLOV) 的子公司 Counterpart Health 已宣布对其 Counterpart Assistant (CA) 平台进行重大改进，推出新的生成式 AI 功能。升级后的系统使临床医生能够在 PHI 安全环境中通过 AI 聊天与患者数据互动，能够即时访问病史和原始文档。
新功能包括 实时对话式 AI，从超过 100 个数据源综合信息并生成就诊前摘要。该功能在 Clover 网络内对符合条件的 CA 用户“无额外成本”地逐步推出。Counterpart Health 的首席医疗官 Dr. David Tsay 强调，这一进化有助于医生应对数据过载并将注意力放在患者护理上。
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Insights
Clover Health adds conversational AI to its physician platform, potentially improving clinical workflow efficiency without additional costs to users.
Clover Health's subsidiary Counterpart Health has launched a significant upgrade to its Counterpart Assistant (CA) platform by incorporating generative AI capabilities that enable conversational interaction with patient data. This enhancement allows clinicians to query patient medical histories using natural language rather than manually searching through clinical documents, potentially addressing a critical pain point in healthcare delivery.
The new functionality transforms how physicians interact with the platform's 100+ data sources, converting dense clinical information into actionable insights through an intuitive chat interface. Key features include the ability to generate pre-visit summaries and flag potential care opportunities, which could significantly streamline clinical workflows.
What makes this development particularly notable is Clover's business approach: offering these advanced features at no additional cost to eligible network clinicians. This mirrors their strategy with their ambient scribing feature and suggests a focus on driving platform adoption and retention rather than immediate monetization of new capabilities.
This technology sits at the intersection of two significant healthcare trends: the push toward more efficient value-based care delivery and the application of AI to reduce physician administrative burden. By addressing physician data overload while maintaining PHI compliance, Counterpart Health is positioning its technology as an enabler for better care delivery at scale.
The company frames this release as a foundation for numerous additional use cases, indicating a strategic roadmap for expanding CA's capabilities. This suggests Clover is building toward a comprehensive physician enablement ecosystem rather than just adding isolated features.
New generative AI capabilities help physicians prep faster, manage complexity and deliver high-quality value-based care at scale
SAN FRANCISCO, Sept. 25, 2025 (GLOBE NEWSWIRE) -- Counterpart Health, Inc. (“Counterpart”), a wholly owned subsidiary of Clover Health Investments, Corp. (Nasdaq: CLOV) (“Clover,” “Clover Health” or the “Company”) and a leading AI‑powered physician‑enablement platform, today announced the next step in the evolution of its flagship Counterpart Assistant (CA): generative AI capabilities that let clinicians engage with a patient’s longitudinal data in real time through AI chat. Instead of digging through countless clinical documents when researching patients, clinicians can now ask questions about a patient’s medical history in natural language within a protected health information (PHI)-safe environment. CA provides immediate responses with links to source documents, saving time and sharpening focus on patient care. This functionality is already live for select CA clinicians and is now being extended at no additional cost to eligible users. Interested providers can join the waitlist through their account manager or CA support.
This new interaction model turns the more than 100 data sources powering CA into real-time insights delivered through a simple conversation. Beyond medical history, CA can now also proactively generate pre-visit summaries, synthesizing dense information, flagging potential care opportunities and helping ensure physicians enter every exam room confident and prepared.
"Physicians can be drowning in data yet starved for actionable insights,” said Dr. David Tsay, MD, PhD, Chief Medical Officer at Counterpart Health. “This latest evolution of Counterpart Assistant gives them back time and clarity by making the patient's story instantly accessible so they can focus on delivering care.”
This release is a crucial building block in CA’s evolution and will soon power a wider range of functions across clinical workflows, further extending the ‘assistant’ in Counterpart Assistant through a flexible, interactive tool at the point of care. Together with integrated ambient scribing, these new capabilities highlight how CA is redefining patient care, reducing data overload, streamlining workflows and supporting value-based care. Like scribing, Clover Health is offering this new capability at no additional cost to all eligible clinicians using CA within its network.
"CA is improving how I prepare for visits," said Dr. Jeffrey Clemente, a family medicine physician. "It brings together key parts of the patient story, surfaces what's most relevant, and helps me get credible answers quickly - so I walk in better prepared and can focus on my patients."
This launch marks another leap forward in Counterpart Health’s mission to transform value-based care through clinically-oriented technology. Today’s conversational and generative capabilities lay the foundation for dozens of additional use cases that will further expand CA’s role as the physician’s indispensable digital assistant.
About Counterpart Health
Counterpart Health, a subsidiary of Clover Health Investments, Corp., or Clover Health, is a leading AI-powered physician enablement platform transforming care delivery. Born out of Clover Health as Clover Assistant, Counterpart Health’s flagship software platform, Counterpart Assistant, provides clinically intuitive insights that help clinicians better manage chronic conditions and deliver high-quality care. Counterpart Health extends this powerful data-driven technology platform beyond Clover Health’s Medicare Advantage plan, bringing its benefits to a wider audience to improve patient outcomes and reduce healthcare costs nationwide. Several published studies demonstrate the technology’s impact on Diabetes, Chronic Kidney Disease, Congestive Heart Failure, and Chronic Obstructive Pulmonary Disease management, and Clinical Quality.
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FAQ
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