Conduent Transportation Selected to Transform Public Transport Network in Saint-Étienne Métropole, France
Three-phased project begins with implementation of contactless open payment system in advance of the 2024 Olympic Summer Games
GUILHERAND-GRANGES,

Saint-Étienne tram, credit: STAS
In phase one, Conduent implemented an open payment system that allows passengers, on all of the network’s lines, to pay using validators installed on buses and trams. Payments can be made with contactless EMV (Europay, Mastercard and Visa) debit and credit cards, and NFC-enabled digital wallets such as Apple Pay, Google Pay and Samsung Pay. More than 300 validators were installed in this first phase, with one on each bus and at least two on each tram, in time for Saint-Étienne to play its role as a host city for the Summer Olympic Games.
In phase two, during 2025, Conduent will complete the implementation of its ATLAS® Ops back-office system as well as associated equipment, thus renewing the network’s entire ticketing system. This phase will include the start of interoperability with the contactless cards used for the regional Oùra system. Regional interoperability will then be enhanced in early 2026 during a third phase, which will enable the use of regional 2D barcode tickets via a mobile application.
“As a host city for the upcoming 2024 Olympic Summer Games in
Upon completion of all three phases, SEM will have the following new equipment across its network:
- 1,100 validators on board buses and trams
- 68 ticket vending machines
- 75 point of sale terminals in retailers
- 26 point of sale terminals in transport operator ticket offices
- 55 inspection terminals
“Conduent is honored that Saint-Étienne Métropole has selected us for this project,” said Jean Charles Zaia, President, Transit Solutions at Conduent. “When complete, the transformation of Saint-Étienne’s bus and tram network will enhance the customer experience and provide a network that is more customer-friendly, easily accessible and modern.”
Following Rennes,
About Conduent
Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. The Company leverages cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical solutions. Through a dedicated global team of approximately 59,000 associates, process expertise and advanced technologies, Conduent’s solutions and services digitally transform its clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. Conduent adds momentum to its clients’ missions in many ways including disbursing approximately
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Conduent is a trademark of Conduent Incorporated in
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Media Contacts:
Robert Corbishley, Conduent, +44 (0)7703 516569, robert.corbishley@conduent.com
Neil Franz, Conduent, +1-240-687-0127, neil.franz@conduent.com
Investor Relations Contact:
Giles Goodburn, Conduent, +1-203-216-3546, ir@conduent.com
Source: Conduent Transportation