Solutions by Text and Conduent Partner to Modernize Loan Servicing with Integrated, Compliant Text Messaging
Rhea-AI Summary
Conduent (Nasdaq: CNDT) and Solutions by Text (SBT) announced a partnership on November 13, 2025 to integrate SBT's FinText messaging platform into Conduent's Loan Manager cloud loan and lease servicing platform.
The integration will add real-time, compliant SMS, MMS and RCS messaging to automated servicing workflows aiming to reduce resolution time, increase on-time payments, and lower collection costs while improving borrower engagement and operational efficiency.
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News Market Reaction 10 Alerts
On the day this news was published, CNDT gained 5.24%, reflecting a notable positive market reaction. Argus tracked a peak move of +2.8% during that session. Argus tracked a trough of -5.0% from its starting point during tracking. Our momentum scanner triggered 10 alerts that day, indicating notable trading interest and price volatility. This price movement added approximately $16M to the company's valuation, bringing the market cap to $313M at that time. Trading volume was above average at 1.6x the daily average, suggesting increased trading activity.
Data tracked by StockTitan Argus on the day of publication.
SBT's mobile engagement messaging platform integrates into Conduent's Loan Manager platform to boost on-time payments and borrower engagement
This partnership brings together leading companies to meet the growing demand for efficient, mobile-first communication and clear customer preference for text messaging. Integrating SBT's real-time, compliant SMS, MMS and RCS messaging capabilities into Conduent's automated loan servicing workflows will reduce resolution time for servicing issues, increase on-time payments, and improve the overall borrower experience.
The collaboration taps into the unique strengths of both companies during a time of rising digital-first financial technologies and increasing regulatory scrutiny. Conduent provides proven leadership in digital loan management, automation, AI, and analytics. Solutions by Text offers its FinText™ platform, specifically designed for the consumer finance industry to deliver frictionless messaging.
"Consumers expect engagement in real-time and over mobile devices - alerts over email and calls simply aren't cutting it.," said Nick Babinsky, Chief Product Officer of Solutions by Text. "Our partnership with Conduent advances loan management with seamless, secure, and customer-centric technology. We're helping lenders use meaningful conversations with their customers to better serve them, while improving loan-servicing profitability."
"By combining Conduent's best-in-class platform with SBT's effective and real-time text communication, we are enhancing our unified, borrower-centric loan servicing ecosystem," said Kimberly Marshall, Head of Commercial Solutions and Account Management at Conduent. "This partnership will boost operational efficiency for our clients by automating routine communications and reducing collection costs, delivering a digital-first experience that accelerates collections and more productive workflows."
About Solutions by Text
Solutions by Text (SBT) enables businesses in consumer finance to effectively and conveniently reach their customers. Through a compliance-first messaging platform that seamlessly integrates payments, SBT helps foster meaningful conversations that drive measurable results. For too long, companies have relied on low-yield communication methods such as phone calls, mail, emails, and apps—leaving customers overwhelmed and messages lost in the noise. To break through, businesses need a solution that ensures precision, reach, and results. SBT delivers on this promise, helping its customers achieve outcomes like up to a
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SOURCE Solutions by Text
FAQ
What did Conduent (CNDT) announce on November 13, 2025 regarding loan servicing?
How will the SBT integration affect Conduent Loan Manager users and clients?
Will the Conduent (CNDT) and SBT partnership change collections or payment timing?
What messaging technologies are being integrated into Conduent Loan Manager?
Who at Conduent commented on the November 13, 2025 partnership with SBT?
What industry focus does SBT's FinText platform have for the Conduent integration?
