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Concentrix Wins Big at the 2026 Globee Awards for Delivering Agentic AI Results

(Moderate)
(Very Positive)
Tags
AI

Concentrix (NASDAQ: CNXC) announced that its iX Suite won multiple honors in the 2026 Globee Awards for Technology, including two “Best of Category” recognitions. iX Hero was named Best of Category in Collaborative AI (Human-AI Teaming), and iX Hello earned Best of Category in Conversational AI and Next-Generation Chatbot Solutions.

The company was additionally recognized for excellence in B2B sales enablement and revenue operations. According to Concentrix, these awards highlight the role of its agentic AI platforms in supporting human-AI collaboration, automating routine customer requests, and driving practical business performance improvements for client operations.

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Positive

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Negative

  • None.

Market Context

Current insider records showed Net Buying by President and CEO Christopher A. Caldwell. Against that...
Analysis

Current insider records showed Net Buying by President and CEO Christopher A. Caldwell. Against that platform context, the award supports continued visibility for iX, while short positioning remains a risk and financial conversion warrants monitoring.

Key Figures

Award year: 2026 Best of Category recognitions: 2 Organizations served: 2000+ organizations +1 more
4 metrics
Award year 2026 Globee Awards for Technology
Best of Category recognitions 2 2026 Globee Awards
Organizations served 2000+ organizations Company description
Operational experience 20+ years Company description

Previous AI Reports

5 past events · Latest: Aug 03 (Positive)
Same Type Pattern 5 events
Date Event Sentiment 24h Move Catalyst
Aug 03 AI conference participation Positive +1.4% Company planned enterprise AI discussion and iX technology showcase at Ai4 2026
Jul 28 AI analyst recognition Positive +3.5% NelsonHall named Concentrix a Leader across three AI enablement categories
Jan 20 AI analyst recognition Positive -7.0% NelsonHall recognized Concentrix for GenAI-powered business transformation capabilities
Dec 22 Agentic AI rollout Positive -1.9% Company introduced pre-built conversational AI agents for customer experience functions
Dec 09 AI governance certification Positive -0.3% iX Product Suite achieved multiple AI governance and privacy certifications

24h Move is the share-price change in the day after each event; other market factors may also have contributed.

Pattern Detected

Across tag-specific AI events, CNXC's reactions were mixed, with three negative outcomes versus two positive outcomes; the tag-specific average move was -0.87%.

Key Terms

agentic ai, conversational ai, human-ai teaming
3 terms
agentic ai technical
"leadership in helping clients put agentic AI to work across real-world operations"
Agentic AI refers to computer systems that can make their own decisions and take actions without needing someone to tell them what to do each time. It's like giving a robot a degree of independence to solve problems or achieve goals on its own, which matters because it could change how we work and interact with technology in everyday life.
conversational ai technical
"iX Hello, its customer-facing conversational AI that automates routine requests"
Conversational AI is technology that allows computers to understand, process, and respond to human language in a way that feels natural and interactive, similar to chatting with a person. It enables machines to hold conversations, answer questions, and assist with tasks automatically. For investors, it matters because this technology can improve customer service, streamline operations, and create new opportunities across many industries.
human-ai teaming technical
"Best of Category honors for Human-AI Teaming"
A collaborative setup where people and artificial intelligence systems work together to perform tasks, make decisions, or solve problems, with the AI providing data processing, pattern recognition, or automation while humans provide judgment, context, and oversight. It matters to investors because these partnerships can change productivity, costs, risk management, and competitive advantage—similar to how a power tool lets a skilled worker do more and faster than with hand tools alone.

AI-generated analysis. How Rhea-AI works. Not financial advice.

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iX Hero™ and iX Hello™ earn Best of Category honors for Human-AI Teaming and Conversational AI

NEWARK, Calif., Aug. 10, 2026 (GLOBE NEWSWIRE) -- Concentrix Corporation (NASDAQ: CNXC), a global technology and services leader, announced today that its iX Suite earned multiple honors in the 2026 Globee Awards for Technology, including two “Best of Category” recognitions. The awards highlight Concentrix's leadership in helping clients put agentic AI to work across real-world operations.

Concentrix was recognized for its ability to turn AI innovation into tangible business outcomes, earning awards for iX Hero, its agentic AI platform that empowers human-AI collaboration, and iX Hello, its customer-facing conversational AI that automates routine requests end-to-end while recognizing the moment a case needs human judgment — handing off with full context so nothing gets lost in the transfer. The company was also honored for excellence in B2B sales enablement and revenue operations, reflecting its broader commitment to helping organizations apply AI in practical ways that drive efficiency, performance, and business value. Notably, iX Hero was named Best of Category in Collaborative AI (Human-AI Teaming), while iX Hello earned Best of Category recognition in Conversational AI and Next-Generation Chatbot Solutions.

“AI can handle the easy calls. What wins is what happens on the hard ones — the exceptions, the judgment calls, the moments a customer actually needs a human backstop. That's what we've built the iX Suite around, and it's why the results are showing up in real operations, not just demos,” said Kathryn Harrison, Global Vice President, Strategy & Business Operations at Concentrix. “These awards recognize how Concentrix is helping clients make AI work in the real world by connecting intelligence with people, processes, and operations to drive measurable business performance."

The recognitions add to a growing list of honors for the iX Suite, which helps the world's best brands move from AI ambition to operational reality. To learn more about Concentrix's AI solutions and how organizations are scaling agentic AI across their business, visit www.concentrix.com/ix-product-suite.        

About us: Powering a World That Works  
Concentrix (NASDAQ: CNXC), is the Fortune 500® technology and services company, helping the world’s best brands create intelligent operations that perform in the real world. We design, build, and run integrated human and AI solutions, harnessing the insight from billions of real-world interactions to help 2000+ of the world’s most complex organizations solve their toughest business challenges. Backed by 20+ years of operational experience and battle tested AI, we’re the intelligent transformation partner that helps clients across every major industry move from ambition to measurable, scalable performance. Virtually everywhere. Visit concentrix.com to learn more. 

Media Contact:
Marketing & Communications
Concentrix Corporation
media@concentrix.com

From Fortune. ©2026 Fortune Media (USA) Corporation. All rights reserved. Used under license.  Fortune and Fortune 500 are registered trademarks of Fortune Media (USA) Corporation and are used under license.  Fortune and Fortune Media (USA) Corporation are not affiliated with, and do not endorse products or services of, Concentrix.

Safe Harbor Statement
This news release includes forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Forward-looking statements include, but are not limited to, statements regarding the company’s capabilities and positioning to deliver business outcomes and solve challenges for its clients, and statements that include words such as believe, expect, may, will, provide, could and should and other similar expressions. These forward-looking statements are inherently uncertain and involve substantial risks and uncertainties that could cause actual results to differ materially from those expressed or implied by such statements. Risks and uncertainties include, among other things, risks related to the company’s ability to successfully execute its strategy, competitive conditions in the company’s industry, and other factors contained in the Company’s Annual Report on Form 10-K for the fiscal year ended November 30, 2025 filed with the Securities and Exchange Commission and subsequent SEC filings. We do not undertake a duty to update forward-looking statements, which speak only as of the date on which they are made.

Copyright 2026 Concentrix Corporation and its subsidiaries. All rights reserved. Concentrix, the Concentrix logo, and all other Concentrix company, product and services names and slogans are trademarks or registered trademarks of Concentrix Corporation and its subsidiaries.


FAQ

What Globee Awards did Concentrix (NASDAQ: CNXC) win in August 2026?

Concentrix won multiple honors in the 2026 Globee Awards for Technology, including two Best of Category titles. According to Concentrix, iX Hero led Collaborative AI (Human-AI Teaming) and iX Hello was recognized in Conversational AI and Next-Generation Chatbot Solutions, alongside awards in B2B sales enablement.

What is Concentrix iX Hero and why was it recognized at the 2026 Globee Awards?

iX Hero is Concentrix’s agentic AI platform designed to support human-AI collaboration in operations. According to Concentrix, it was named Best of Category for Collaborative AI (Human-AI Teaming) for helping connect AI with people, processes, and operations to improve measurable business performance in real-world environments.

What does Concentrix iX Hello do and what award did it receive in 2026?

iX Hello is a customer-facing conversational AI from Concentrix that automates routine requests end-to-end. According to Concentrix, it can identify when human judgment is needed and hand off with full context, earning Best of Category recognition in Conversational AI and Next-Generation Chatbot Solutions at the 2026 Globee Awards.

How do the 2026 Globee Awards support Concentrix’s AI strategy for CNXC shareholders?

The awards highlight external recognition of Concentrix’s iX Suite and agentic AI capabilities. According to Concentrix, the honors reflect its focus on turning AI innovation into practical tools that help clients improve efficiency, performance, and business value across intelligent operations in real-world settings.

How is Concentrix using agentic AI in its iX Suite as of 2026?

Concentrix uses agentic AI in its iX Suite to blend automation with human decision-making in operations. According to Concentrix, iX Hero and iX Hello help clients move from AI ambition to operational reality, improving handling of routine tasks while reserving complex cases for human judgment.

What types of business functions do Concentrix’s 2026 Globee-winning AI solutions support?

Concentrix’s iX Hero and iX Hello support customer interactions, operations, and revenue-related functions. According to Concentrix, the solutions enhance human-AI teaming, automate routine customer service requests, and were also recognized for contributions to B2B sales enablement and revenue operations in the 2026 Globee Awards.