Chesapeake Utilities Corporation Publishes Third Sustainability Micro-Report Showcasing Commitment to People, Communities and Customers
Chesapeake Utilities Corporation (NYSE: CPK) has released its third sustainability micro-report, highlighting the company's commitment to corporate responsibility and sustainable growth. The report emphasizes three key areas: employee development, community engagement, and customer service excellence. Key achievements include maintaining a 93% employee retention rate at Florida City Gas post-acquisition, recording a 9.1% voluntary turnover rate, and donating $1.25 million to charitable causes with 12,060 volunteer hours contributed in 2023-2024. The company has set an ambitious goal to achieve top-quartile customer service performance by 2027 and has more than doubled its annual spend on diverse vendors over the past two years.
Chesapeake Utilities Corporation (NYSE: CPK) ha pubblicato il suo terzo micro-rapporto sulla sostenibilità, evidenziando l'impegno dell'azienda verso la responsabilità sociale e la crescita sostenibile. Il rapporto si concentra su tre aree chiave: sviluppo dei dipendenti, coinvolgimento della comunità e eccellenza nel servizio clienti. Tra i risultati principali, si segnalano un tasso di retention dei dipendenti del 93% presso Florida City Gas dopo l'acquisizione, un tasso di turnover volontario del 9,1% e donazioni per un totale di 1,25 milioni di dollari a cause benefiche, con 12.060 ore di volontariato svolte nel periodo 2023-2024. L’azienda si è posta l’obiettivo ambizioso di raggiungere entro il 2027 una performance di servizio clienti tra le prime quattro posizioni e ha più che raddoppiato la spesa annuale destinata a fornitori diversificati negli ultimi due anni.
Chesapeake Utilities Corporation (NYSE: CPK) ha publicado su tercer microinforme de sostenibilidad, destacando el compromiso de la empresa con la responsabilidad corporativa y el crecimiento sostenible. El informe resalta tres áreas clave: desarrollo de empleados, participación comunitaria y excelencia en el servicio al cliente. Entre los logros principales se encuentran mantener una tasa de retención de empleados del 93% en Florida City Gas tras la adquisición, registrar una tasa de rotación voluntaria del 9,1% y donar 1,25 millones de dólares a causas benéficas, con 12.060 horas de voluntariado realizadas en 2023-2024. La compañía se ha fijado la ambiciosa meta de alcanzar un desempeño en servicio al cliente dentro del primer cuartil para 2027 y ha más que duplicado su gasto anual en proveedores diversos en los últimos dos años.
체사피크 유틸리티스 코퍼레이션(NYSE: CPK)이 세 번째 지속 가능성 마이크로 보고서를 발표하며 기업의 사회적 책임과 지속 가능한 성장을 위한 노력을 강조했습니다. 보고서는 직원 개발, 지역사회 참여, 고객 서비스 우수성 등 세 가지 핵심 분야에 초점을 맞추고 있습니다. 주요 성과로는 인수 후 플로리다 시티 가스에서 93%의 직원 유지율을 유지하고, 9.1%의 자발적 이직률을 기록했으며, 2023-2024년 동안 125만 달러를 자선 단체에 기부하고 12,060시간의 자원봉사 시간을 기여한 점이 있습니다. 회사는 2027년까지 고객 서비스 성과를 상위 25% 이내로 끌어올리겠다는 야심찬 목표를 세웠으며, 지난 2년간 다양한 공급업체에 대한 연간 지출을 두 배 이상 늘렸습니다.
Chesapeake Utilities Corporation (NYSE : CPK) a publié son troisième micro-rapport sur la durabilité, mettant en avant l'engagement de l'entreprise envers la responsabilité sociale et une croissance durable. Le rapport met l’accent sur trois domaines clés : le développement des employés, l’engagement communautaire et l’excellence du service client. Parmi les réalisations majeures figurent un taux de rétention des employés de 93% chez Florida City Gas après l’acquisition, un taux de rotation volontaire de 9,1%, ainsi que des dons de 1,25 million de dollars à des œuvres caritatives et 12 060 heures de bénévolat effectuées en 2023-2024. L’entreprise s’est fixée un objectif ambitieux d’atteindre une performance de service client dans le premier quartile d’ici 2027 et a plus que doublé ses dépenses annuelles auprès de fournisseurs diversifiés au cours des deux dernières années.
Chesapeake Utilities Corporation (NYSE: CPK) hat seinen dritten Nachhaltigkeits-Mikrobericht veröffentlicht, der das Engagement des Unternehmens für unternehmerische Verantwortung und nachhaltiges Wachstum hervorhebt. Der Bericht konzentriert sich auf drei Hauptbereiche: Mitarbeiterentwicklung, Gemeinschaftsengagement und exzellenten Kundenservice. Zu den wichtigsten Erfolgen zählen eine Mitarbeiterbindungsrate von 93% bei Florida City Gas nach der Übernahme, eine freiwillige Fluktuationsrate von 9,1% sowie Spenden in Höhe von 1,25 Millionen US-Dollar für wohltätige Zwecke und 12.060 Stunden ehrenamtlicher Arbeit im Zeitraum 2023-2024. Das Unternehmen hat sich das ehrgeizige Ziel gesetzt, bis 2027 eine Kundenservice-Leistung im oberen Quartil zu erreichen und hat seine jährlichen Ausgaben für vielfältige Lieferanten in den letzten zwei Jahren mehr als verdoppelt.
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"Our commitment to sustainability is rooted in the values that define who we are. Every investment we make reflects our responsibility to the customers and communities we serve, and to the employees who drive our progress. Together, we're building a future that's not only more sustainable, but grounded in care, integrity and excellence," said Jeff Householder, chair of the board, president and CEO of Chesapeake Utilities Corporation.
The report discusses Chesapeake Utilities' efforts to foster a safe, inclusive workplace that empowers employees to grow, lead and contribute meaningfully, while developing a skilled and dedicated workforce to propel the Company's continued growth. It also highlights Chesapeake's community contributions and investments, which nurture strong local partnerships and support programs aligned with the Company's philanthropic priorities to drive measurable impact. Additionally, the report details Chesapeake Utilities' customer-focused approach to service excellence. The Company has set a goal of achieving top-quartile customer service performance in the industry by 2027, guided by a strategy designed to enhance every customer interaction and support long-term, sustainable growth.
Highlights from the report include:
- Maintaining a
93% employee retention rate at Florida City Gas as of the end of 2024, one year after the acquisition - Achieving
93% participation in our pre-Florida City Gas acquisition employee engagement survey and81% participation in a post-acquisition survey of Florida City Gas employees - Recording a
9.1% voluntary turnover rate (excluding retirements) and a4.8% involuntary turnover rate among regular full-time employees in 2024 - More than doubling over the past two years the annual spend on vendors with diverse backgrounds
- Donating
$1.25 million - Operating customer-focused programs in both northern and southern service territories for more than 40 years
- Investing in transformative technologies that enhance operations and service delivery
- Earning multiple accolades and highlighting the positive impact of our engaged workforce within the communities we serve
About Chesapeake Utilities Corporation
Chesapeake Utilities Corporation is a diversified energy delivery company, listed on the New York Stock Exchange (NYSE:CPK). Chesapeake Utilities Corporation offers sustainable energy solutions through its natural gas transmission and distribution, electricity generation and distribution, propane gas distribution, mobile compressed natural gas utility services and solutions and other businesses. For more information, visit www.chpk.com.
Media
Alexander Nye
Director, Strategic Communications
727.754.0136
ANye@chpk.com
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SOURCE Chesapeake Utilities Corporation
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