Chesapeake Utilities Corporation Publishes Third Sustainability Micro-Report Showcasing Commitment to People, Communities and Customers

Rhea-AI Summary

Chesapeake Utilities Corporation (NYSE: CPK) has released its third sustainability micro-report, highlighting the company's commitment to corporate responsibility and sustainable growth. The report emphasizes three key areas: employee development, community engagement, and customer service excellence. Key achievements include maintaining a 93% employee retention rate at Florida City Gas post-acquisition, recording a 9.1% voluntary turnover rate, and donating $1.25 million to charitable causes with 12,060 volunteer hours contributed in 2023-2024. The company has set an ambitious goal to achieve top-quartile customer service performance by 2027 and has more than doubled its annual spend on diverse vendors over the past two years.

DOVER, Del., May 15, 2025 /PRNewswire/ -- Chesapeake Utilities Corporation (NYSE: CPK) announced the release of its third sustainability micro-report, showcasing the Company's ongoing commitment to building a values-driven culture through strategic investments in its employees, communities and customers. The report, which details Chesapeake's approach to responsible corporate citizenship across its operations, is available at www.chpk.com/sustainability-reporting/.

"Our commitment to sustainability is rooted in the values that define who we are. Every investment we make reflects our responsibility to the customers and communities we serve, and to the employees who drive our progress. Together, we're building a future that's not only more sustainable, but grounded in care, integrity and excellence," said Jeff Householder, chair of the board, president and CEO of Chesapeake Utilities Corporation.

The report discusses Chesapeake Utilities' efforts to foster a safe, inclusive workplace that empowers employees to grow, lead and contribute meaningfully, while developing a skilled and dedicated workforce to propel the Company's continued growth. It also highlights Chesapeake's community contributions and investments, which nurture strong local partnerships and support programs aligned with the Company's philanthropic priorities to drive measurable impact. Additionally, the report details Chesapeake Utilities' customer-focused approach to service excellence. The Company has set a goal of achieving top-quartile customer service performance in the industry by 2027, guided by a strategy designed to enhance every customer interaction and support long-term, sustainable growth.

Highlights from the report include:

• Maintaining a 93% employee retention rate at Florida City Gas as of the end of 2024, one year after the acquisition
• Achieving 93% participation in our pre-Florida City Gas acquisition employee engagement survey and 81% participation in a post-acquisition survey of Florida City Gas employees
• Recording a 9.1% voluntary turnover rate (excluding retirements) and a 4.8% involuntary turnover rate among regular full-time employees in 2024
• More than doubling over the past two years the annual spend on vendors with diverse backgrounds
• Donating $1.25 million to charitable causes and community sponsorships, and contributing 12,060 volunteer hours in 2023 and 2024
• Operating customer-focused programs in both northern and southern service territories for more than 40 years
• Investing in transformative technologies that enhance operations and service delivery
• Earning multiple accolades and highlighting the positive impact of our engaged workforce within the communities we serve

About Chesapeake Utilities Corporation

Chesapeake Utilities Corporation is a diversified energy delivery company, listed on the New York Stock Exchange (NYSE:CPK). Chesapeake Utilities Corporation offers sustainable energy solutions through its natural gas transmission and distribution, electricity generation and distribution, propane gas distribution, mobile compressed natural gas utility services and solutions and other businesses. For more information, visit www.chpk.com.

Media

Alexander Nye
Director, Strategic Communications
727.754.0136
ANye@chpk.com

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SOURCE Chesapeake Utilities Corporation

FAQ

What are the key highlights from Chesapeake Utilities' (CPK) 2025 sustainability report?

Key highlights include 93% employee retention at Florida City Gas, $1.25 million in charitable donations, 12,060 volunteer hours, 9.1% voluntary turnover rate, and doubled spending on diverse vendors.

What is Chesapeake Utilities' (CPK) customer service goal for 2027?

Chesapeake Utilities aims to achieve top-quartile customer service performance in the industry by 2027.

How much did Chesapeake Utilities (CPK) donate to charitable causes in 2023-2024?

Chesapeake Utilities donated $1.25 million to charitable causes and community sponsorships during 2023 and 2024.

What was the employee retention rate at Florida City Gas after Chesapeake Utilities' (CPK) acquisition?

Florida City Gas maintained a 93% employee retention rate at the end of 2024, one year after the acquisition by Chesapeake Utilities.