Cisco Simplifies Security for Managed Service Providers, Accelerating Their Hybrid Mesh Firewall Deployments and Business Growth
Cisco (NASDAQ: CSCO) introduced multi-customer management capabilities in Cisco Security Cloud Control to help Managed Service Providers (MSPs) deploy and operate Cisco security services at scale. The update centralizes management for the Hybrid Mesh Firewall, Secure Access (SSE), and other security products, adds RBAC, multi-org onboarding, license management, and platform APIs, and integrates telemetry with Splunk. Cisco highlighted product performance including Secure Firewall Threat Defense 7.7 detecting 99.5–100% of threats in recent NetSecOPEN testing and the Secure Firewall 200 Series delivering up to 3x price-performance. The multi-customer features are expected to be generally available in February 2026.
Cisco (NASDAQ: CSCO) ha introdotto capacità di gestione multi-cliente in Cisco Security Cloud Control per aiutare i fornitori di servizi gestiti (MSP) a distribuire e far operare i servizi di sicurezza Cisco su larga scala. L'aggiornamento centralizza la gestione per il Hybrid Mesh Firewall, Secure Access (SSE) e altri prodotti di sicurezza, aggiunge RBAC, onboarding multi-organizzazione, gestione delle licenze e API della piattaforma, e integra la telemetria con Splunk. Cisco ha evidenziato la performance del prodotto, inclusa la Secure Firewall Threat Defense 7.7 che rileva 99.5–100% delle minacce nei recenti test NetSecOPEN e la Secure Firewall 200 Series che offre fino a 3x di relazione prezzo-prestazioni. Le funzionalità multi-cliente dovrebbero essere disponibili in generale a partire da febbraio 2026.
Cisco Security Cloud Control introdujo capacidades de gestión multi-cliente para ayudar a proveedores de servicios gestionados (MSP) a implementar y operar los servicios de seguridad de Cisco a gran escala. La actualización centraliza la gestión de Hybrid Mesh Firewall, Secure Access (SSE) y otros productos de seguridad, añade RBAC, onboarding multi-organización, gestión de licencias y APIs de la plataforma, e integra telemetría con Splunk. Cisco destacó el rendimiento del producto, incluida la detección de 99.5–100% de amenazas por Secure Firewall Threat Defense 7.7 en las recientes pruebas NetSecOPEN y la Secure Firewall 200 Series que ofrece hasta 3x de relación precio-rendimiento. Se espera que las características multi-cliente estén disponibles en general en febrero de 2026.
Cisco (NASDAQ: CSCO)가 다고객 관리 기능을 Cisco Security Cloud Control에 도입하여 다수의 MSP가 Cisco 보안 서비스를 대규모로 배포하고 운영할 수 있도록 지원합니다. 이 업데이트는 Hybrid Mesh Firewall, Secure Access (SSE) 및 기타 보안 제품에 대한 관리를 중앙집중화하고, RBAC, 다중 조직 온보딩, 라이선스 관리 및 플랫폼 API를 추가하며 텔레메트리를 Splunk와 통합합니다. Cisco는 최근 NetSecOPEN 테스트에서 Secure Firewall Threat Defense 7.7가 위협의 99.5–100%를 탐지했다고 강조했고, Secure Firewall 200 Series가 최대 3x 가격-성능을 제공한다고 밝혔습니다. 다고객 기능은 2026년 2월에 일반 제공될 예정입니다.
Cisco (NASDAQ: CSCO) a introduit des capacités de gestion multi-clients dans Cisco Security Cloud Control pour aider les fournisseurs de services gérés (MSP) à déployer et exploiter les services de sécurité Cisco à grande échelle. La mise à jour centralise la gestion de Hybrid Mesh Firewall, Secure Access (SSE) et d'autres produits de sécurité, ajoute le RBAC, l'onboarding multi-organisation, la gestion des licences et les API de la plateforme, et intègre la télémétrie avec Splunk. Cisco a mis en avant la performance du produit, y compris Secure Firewall Threat Defense 7.7 détectant 99,5–100% des menaces dans les récentes tests NetSecOPEN et la série Secure Firewall 200 qui offre jusqu'à 3x de rapport prix-performance. Les fonctionnalités multi-clients devraient être généralement disponibles en février 2026.
Cisco (NASDAQ: CSCO) führte Multi-Kunden-Verwaltungsfunktionen in Cisco Security Cloud Control ein, um Managed Service Providers (MSPs) dabei zu unterstützen, Cisco-Sicherheitsdienste in großem Maßstab bereitzustellen und zu betreiben. Das Update zentralisiert die Verwaltung für Hybrid Mesh Firewall, Secure Access (SSE) und andere Sicherheitsprodukte, fügt RBAC, Onboarding mehrerer Organisationen, Lizenzverwaltung und Plattform-APIs hinzu und integriert Telemetrie mit Splunk. Cisco hob die Produktleistung hervor, darunter Secure Firewall Threat Defense 7.7 erkennt 99,5–100% der Bedrohungen in den jüngsten NetSecOPEN-Tests und die Secure Firewall 200 Series liefert bis zu 3x Preis-Leistungs-Verhältnis. Die Multi-Kunden-Funktionen sollen voraussichtlich ab Februar 2026 allgemein verfügbar sein.
Cisco (NASDAQ: CSCO) قدمت قدرات إدارة متعددة للعملاء في Cisco Security Cloud Control لمساعدة مقدمي الخدمات المدارة (MSPs) على نشر وتشغيل خدمات أمان Cisco على نطاق واسع. التحديث يركز على إدارة Hybrid Mesh Firewall وSecure Access (SSE) وغيرها من منتجات الأمان، ويضيف RBAC وتسجيل الانضمام عبر عدة مؤسسات، وإدارة التراخيص وواجهات برمجة التطبيقات للمنصة، كما يدمج Telemetry مع Splunk. أبرزت Cisco الأداء، بما في ذلك Secure Firewall Threat Defense 7.7 الذي يكشف 99.5–100% من التهديدات في الاختبارات NetSecOPEN الأخيرة و< b>Secure Firewall 200 Series التي تقدم حتى 3x سعر-أداء. من المتوقع أن تكون ميزات إدارة متعددة للعملاء متاحة بشكل عام في فبراير 2026.
- Multi-customer management added to Security Cloud Control
- GA timeframe set for February 2026
- Secure Firewall Threat Defense 7.7 detected 99.5–100% of threats in NetSecOPEN tests
- Secure Firewall 200 Series delivers up to 3x price-performance
- Centralized RBAC and multi-org onboarding to reduce MSP admin overhead
- None.
Insights
Cisco's multi-customer Security Cloud Control extends MSP scale and efficiency; rollout due
Cisco embeds multi-customer management into Security Cloud Control, centralizing policy, telemetry, RBAC, licensing, and APIs to manage the Hybrid Mesh Firewall and other security services from one console. That single-pane approach reduces tool fragmentation and automates repeatable tasks, which can materially lower MSP cost-to-serve and speed customer onboarding.
Benefits depend on real-world integrations and operational fit: success requires smooth telemetry links (noted Splunk integration), reliable multi-tenant RBAC, and billing/licensing alignment for the cited MSEA/MSLA models. The announcement cites firewall detection performance between
Watch adoption and commercial mechanics over the next quarters, especially implementation stories and customer onboarding metrics after general availability in
News Summary:
- Cisco introduces foundational multi-customer management capabilities within Cisco Security Cloud Control, purpose-built for Managed Service Providers (MSPs).
- The innovation streamlines operations, significantly reduces costs, and accelerates time-to-value for MSPs to deliver advanced managed security services.
- MSPs can efficiently deploy and manage Cisco's Hybrid Mesh Firewall and other security services from a single platform, addressing the complexities of today's hyper-distributed, AI-driven threat landscape.
This powerful console leverages advanced AIOps and AgenticOps to enable organizations to centrally manage a full suite of security solutions. This includes the Hybrid Mesh Firewall with AI Defense, and Secure Access, Cisco's advanced security service edge (SSE) offering. By unifying these capabilities within Security Cloud Control, Cisco is streamlining operations and paving the way for MSPs to overcome fragmentation, reduce operating costs, and achieve accelerated, sustainable growth.
"MSPs are on the front lines, helping businesses navigate the complexities of modern cybersecurity, especially as AI makes threats more sophisticated," said Jeetu Patel, President and Chief Product Officer, Cisco. "The new multi-customer management capabilities in Cisco Security Cloud Control, coupled with our Hybrid Mesh Firewall, are designed to eliminate operational friction, empower our partners to accelerate revenue growth, and ultimately deliver superior security outcomes for their customers."
Unlocking Business Outcomes for MSPs with Hybrid Mesh Firewall and Security Cloud Control
Cisco's Hybrid Mesh Firewall is a distributed security solution optimized to block advanced threats, protect against vulnerabilities, including those in AI models, and enable zero-trust segmentation across data centers, clouds, and edge sites. It uses network and workload identities to create micro-perimeters, applying segmentation and AI-driven threat protection at the app edge and within workloads. This hyper-distributed security enables organizations to define policy and enforce it everywhere, across Cisco firewalls, Smart Switches, workload agents leveraging eBPF, and even third-party firewalls. Policies are managed centrally by Security Cloud Control, while telemetry integrates with Splunk.
Now with built-in support for managing multiple customers extended to Hybrid Mesh Firewall, MSPs can offer comprehensive, advanced security solutions to their clients with unprecedented efficiency and proven efficacy. These include the new Cisco Secure Firewall 200 Series, which delivers advanced on-box threat inspection and integrated SD-WAN for distributed branches at up to 3x price-performance, and the Cisco Secure Firewall 6100 Series, offering extremely high-performance density for AI-ready data centers. Cisco's latest firewall software, Secure Firewall Threat Defense 7.7, detected and stopped between
"Testing the Cisco Secure Firewall 1200 Series, we found remarkable stability and capability for the price," said Dustin Grimmeissen, VP, Network & Security, AHEAD. "This performance allows us to help clients modernize and simplify their security architecture all within budget."
Key capabilities within Security Cloud Control that drive outcomes for MSPs include:
- Centralized Oversight and Management: An intuitive Manager View provides a single pane of glass for navigating across managed entities, subscriptions, and access controls, reducing administrative overhead.
- Multi-Org Management: Streamlined customer onboarding and configuration at scale, complete with safeguards and clear permission structures, enabling faster time-to-market.
- Granular Role-Based Access Control (RBAC): Precise control over administrator access for managed customers, ensuring engineers and support staff have only the necessary permissions, strengthening governance and compliance.
- Streamlined MSP Licensing & Management: Simplified license allocation, tracking, and auditing across multiple customers, supporting models like multi-architecture Managed Services Enterprise Agreement (MSEA) and consumption-based Managed Services License Agreement (MSLA), increasing profitability.
- Platform API: A standardized gateway provides a consistent developer experience to automate customer onboarding and provisioning, while accelerating time-to-value.
Enhancing MSP Profitability and Efficiency
Security Cloud Control for MSPs helps accelerate Hybrid Mesh Firewall adoption to deliver smarter, centrally managed protection across all environments, enabling MSPs to achieve:
- Faster Time-to-Market: Stand up new customers quicker and bundle multi-product services from one platform, increasing win rates and expansion.
- Lower Operational Costs: Consolidate consoles and automate repeatable tasks to cut manual effort, errors, and operational overhead, significantly reducing the cost-to-serve.
- Easier Upsell: Leverage a holistic approach to win and grow with highly repeatable motions, making it easier to expand offerings and increase customer lifetime value.
"Being able to log into a single dashboard, with robust role-based access control and being able to manage multiple customers from a single place is really going to reduce the workload for our teams," said Gísli Helgason, Chief Technologist – Network & Security, CAE Technology Services Ltd.
"The announcement on Security Cloud Control's new capabilities for managing multiple customers is going to be key for our business," said Justin Rice, Chief Product & Technology Officer, CBTS. "It gives us a single pane of glass to manage multi-customer environments, which is really a game changer for MSPs."
"We deal with 15-plus tools, platforms, and logins," said Lucas Black, Cisco Security Services Architect, CDW Canada. "Having a single view—that single platform Cisco Security Cloud Control—will give us the ability to have all of our customers' data in one spot, and all the products and subscriptions that they have easily available to our SOC and NOC analysts."
"Kyndryl welcomes the new multi‑customer features Cisco is bringing to Security Cloud Control," said Jeff Gatz, Vice President, Alliances, Kyndryl. "These capabilities help us simplify commercial and operational processes while accelerating innovation for our customers."
MSPs interested in transforming their security service delivery and unlocking new levels of profitability are encouraged to connect with their Cisco representative to explore the new multi-customer management capabilities in Security Cloud Control, which are expected to be generally available in February 2026.
Additional Resources:
About Cisco
Cisco (NASDAQ: CSCO) is the worldwide technology leader that is revolutionizing the way organizations connect and protect in the AI era. For more than 40 years, Cisco has securely connected the world. With its industry leading AI-powered solutions and services, Cisco enables its customers, partners and communities to unlock innovation, enhance productivity and strengthen digital resilience. With purpose at its core, Cisco remains committed to creating a more connected and inclusive future for all. Discover more on The Newsroom and follow us on X at @Cisco.
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FAQ
What did Cisco announce for MSPs on November 3, 2025 regarding Security Cloud Control (CSCO)?
When will Cisco's multi-customer Security Cloud Control features for MSPs be generally available?
How did Secure Firewall Threat Defense 7.7 perform in independent testing mentioned in the announcement?
What performance claim did Cisco make about the Secure Firewall 200 Series in the November 3, 2025 release?
How will Security Cloud Control changes affect MSP operations and profitability for CSCO customers?
Which Cisco products are explicitly supported under the new multi-customer management in Security Cloud Control?
