CSG Systems International Stock Price, News & Analysis

CSG Systems International (NASDAQ: CSGS) has announced its Board of Directors has approved a quarterly cash dividend payment. The company will distribute $0.32 per share of common stock to shareholders. The dividend will be paid on July 2, 2025, to shareholders who are on record as of the close of business on June 18, 2025.

Mediacom Communications, the fifth largest US cable provider, has extended its partnership with CSG (NASDAQ: CSGS) for an additional five years, building on their nearly 30-year relationship. The collaboration focuses on enhancing customer experience and digital connectivity services, particularly in rural America. Mediacom leverages CSG's Advanced Convergent Platform and Bill Explainer solutions to deliver seamless service experiences and proactive customer communication.

The partnership enables Mediacom to streamline operations, improve order accuracy, enhance bill explanations, and strengthen data security. These improvements help reduce customer churn and call volumes while ensuring timely payments. The extended collaboration positions Mediacom to better serve rural households and businesses with cutting-edge broadband technology while maintaining its customer-centric approach.

CSG and NetLync have partnered to launch a new Entitlements-as-a-Service SaaS platform, addressing the growing demand for eSIM solutions in the telecommunications industry. As eSIM becomes the standard for new phones this year, this platform helps Mobile Network Operators (MNOs) and Mobile Virtual Network Operators (MVNOs) modernize their infrastructure.

The new solution enables operators to:

• Power iOS and Android experiences in weeks instead of months
• Avoid high costs of building their own entitlement infrastructure
• Scale operations with ease
• Roll out new features instantly
• Deliver smoother customer onboarding

For subscribers, the platform reduces service delays, speeds up device setup, and provides immediate access to latest features. This partnership combines CSG's expertise with NetLync's entitlement server capabilities, helping operators navigate the transition to an eSIM-only future while creating new revenue opportunities.

CSG Systems International (NASDAQ: CSGS) has announced its upcoming first quarter 2025 earnings conference call, scheduled for Wednesday, May 7, 2025, at 5:00 p.m. ET. The call will feature presentations from company president and CEO Brian Shepherd and CFO Hai Tran. Interested participants can join via phone by dialing 1-888-412-4131 using passcode 2327393, or alternatively access the webcast in either live or archived format.

CSG (NASDAQ: CSGS) has announced its participation in the upcoming Citizens JMP's Technology Conference at The Ritz Carlton in San Francisco. John Rea, CSG's Senior Vice President & Head of Finance, Investor Relations, Treasury, Insurance and ESG Reporting, will deliver a high-level company overview on March 3, 2025, at 3:00 PM PST.

The presentation will be accessible via webcast, and interested parties can contact Citizens JMP's Corporate Access team for attendance details. This event represents an opportunity for stakeholders to gain insights into CSG's operations and strategic direction directly from senior management.

CSG (NASDAQ: CSGS) has released its 2025 State of the Customer Experience Report, highlighting four key strategies for companies to improve their customer experience (CX) and demonstrate tangible business value. The report emphasizes that successful CX leaders must prove how their initiatives generate revenue, reduce costs, and enhance brand equity.

The analysis, based on customer insights, analyst research, and 13 billion CSG datapoints, reveals that the CX industry is currently overwhelmed with tools while consumers face excessive communications. The report identifies four winning strategies for brands: personalizing key moments to reduce churn, balancing AI implementation with customer needs, consolidating marketing technology to bridge data gaps, and ensuring CX Officers think like CFOs by linking CX programs to financial outcomes.