CSG Systems International Stock Price, News & Analysis

CSG has appointed Brian Shepherd as CEO, effective January 1, following a successful 2020. Shepherd, previously the executive vice president, is recognized for fostering a values-driven culture and has extensive experience in enterprise SaaS and cloud solutions. His leadership aims to enhance CSG's growth and commitment to diversity and inclusion. The board believes his background will strengthen CSG's market position across various sectors. CSG has over 35 years of experience in delivering customer engagement solutions globally.

CSG (NASDAQ: CSGS) has scheduled a conference call for February 3, 2021, at 5:00 p.m. EST to discuss its fourth quarter and full year 2020 earnings results. This call will feature CSG's President and CEO Brian Shepherd alongside CFO Rollie Johns. CSG has been a key player in delivering customer engagement solutions globally for over 35 years, serving notable clients including AT&T and Comcast. The company continues to innovate and tackle business challenges across various industries.

CSG (NASDAQ: CSGS) announces its partnership with Zito Media Group to enhance customer experience through direct mail communications. This collaboration will help Zito Media improve billing notifications and other customer communications as part of its customer engagement transformation. With a broad customer engagement portfolio, CSG delivers over 1.5 billion messages annually using various channels, aiming to provide exceptional interactions at every touchpoint. CSG has been a trusted partner in customer engagement solutions for over 35 years, serving numerous global brands.

CSG (NASDAQ: CSGS) has declared a fourth quarter dividend of $0.235 per share, prompting an adjustment to the conversion rate for its outstanding 4.25% Senior Convertible Notes issued in March 2016. The conversion rate now is 17.6656 shares per $1,000 of principal, equivalent to about $56.61 per share of CSG common stock. The total outstanding amount of the 2016 Convertible Notes is $230 million, maturing on March 15, 2036.

CSG (NASDAQ: CSGS) has expanded its partnership with Airtel Africa to provide enhanced managed services, including customer relationship management and convergent billing solutions. This collaboration aims to support Airtel Africa's growth across its 14-country footprint in Africa, enabling faster market entry for new services, operational efficiency, and reduced costs. Airtel Africa's CIO emphasized the need for a seamless IT landscape to drive innovation and differentiation, while CSG's solutions are designed to support long-term revenue growth and improve customer experience.

CSG (NASDAQ: CSGS) has launched its Digital Mediation platform, a cloud-first solution addressing the demands of 5G and enterprise IoT. The platform, which operates in private and public clouds like AWS and Microsoft Azure, facilitates the monetization of new services while maintaining operational efficiency. Key features include multi-site orchestration, a faster deployment process, 5G architecture optimization, and unparalleled transaction processing capacity, positioning CSG to support the anticipated 1.8 billion new 5G connections projected in the next five years.

CSG reported third-quarter 2020 results with total revenue of $244.1 million, a 3% decline from $251.4 million in Q3 2019. GAAP operating income fell 13% to $28.9 million, with GAAP EPS at $0.42, down 36% year-over-year. Non-GAAP results showed adjusted revenue at $227.7 million, a 3% decline, while non-GAAP EPS was $0.76, down 14%. CSG declared a cash dividend of $0.235 per share and resumed stock buybacks, purchasing 139,000 shares for approximately $6 million.

CSG (NASDAQ: CSGS) has expanded its partnership with Inmarsat, transitioning to a cloud-based managed services billing and revenue management model. This multi-year agreement replaces outdated third-party systems, enhancing efficiency and reducing operational costs for Inmarsat. CSG's advanced solutions will enable Inmarsat to streamline its processes, improve flexibility, and gain precise insights. The collaboration supports Inmarsat's growth in satellite communications while minimizing risks and operating expenses. CSG is recognized in the Gartner Magic Quadrant for its innovative billing and customer management solutions.

CSG (NASDAQ: CSGS) has been awarded the 2020 Asia-Pacific Telecommunications Revenue Management Product Leadership Award by Frost & Sullivan. The recognition highlights CSG's revenue management solutions, which are praised for their quality, reliability, and cost-effectiveness. Frost & Sullivan noted CSG's strong customer relationships in the Asia-Pacific region and emphasized the company’s innovative solutions that help telecommunications providers expand their customer bases amid rising mobile and internet penetration. CSG aims to assist clients in digital transformation and monetisation strategies.