CSG Systems International Stock Price, News & Analysis

CSG (NASDAQ: CSGS) has released its State of the Customer Experience 2023 Report, highlighting insights from over 12 billion customer journey interactions and 710 million supported end consumers. Key findings suggest that businesses are reorganizing to enhance customer experience (CX) through digital innovations, while also valuing traditional processes. Brands are encouraged to prioritize security as a crucial element in building customer trust. CSG emphasizes the need for brands to partner with experts in technology to improve their CX strategies and adopt solutions to drive revenue growth and operational efficiency.

CSG (NASDAQ: CSGS) has secured a patent in the US and Australia for its CSG Encompass platform, designed to enhance the B2B2X marketplace for communication service providers (CSPs).

This innovative solution enables CSPs to quickly create and launch personalized product bundles without the need for IT integration costs, supporting flexible partnerships.

The patent signifies CSG's leadership in the industry, reinforcing its commitment to facilitating seamless digital transactions and new monetization channels for CSPs amidst the evolving customer expectations.

CSG (NASDAQ: CSGS) announced its participation at Sidoti's Virtual Spring Conference scheduled for March 23, 2023, at 1:45 pm EDT. CEO Brian Shepherd will lead the presentation, discussing the company's innovative solutions that help businesses enhance customer experiences and streamline billing and payments. CSG empowers organizations to connect more effectively with their customers, backed by a global team of over 5,000 experts. For further details, attendees can register for the event here.

CSG (NASDAQ: CSGS) has launched its joint solution with Axiata Digital Labs (ADL) for Namibia's leading mobile operator. This unified cloud solution enhances flexibility and rapid market introduction, enabling new revenue streams and digital services for enterprises and consumers. Built on TM Forum Open API standards, the platform integrates smoothly into existing telecommunications systems while reducing operational costs. CSG and ADL's collaboration aims to help telecoms diversify their business models and enhance customer experiences. The project was awarded for Visionary Impact at the 2021 TM Forum Catalyst Awards.

CSG (NASDAQ: CSGS) has published its inaugural environmental disclosure in accordance with the TCFD framework, marking a significant milestone in its corporate responsibility efforts. This aligns with previous sustainability reports published by CSG, indicating a commitment to transparency in environmental, social, and governance (ESG) factors. CEO Brian Shepherd highlighted the importance of providing reliable ESG data to stakeholders. The TCFD, established in 2015, aims to enhance climate-related financial risk disclosures. The TCFD report is now available on CSG's ESG webpage, reflecting ongoing improvements in their ESG strategy.

CSG (NASDAQ: CSGS) has announced a 6% increase in its quarterly cash dividend, raising the payment to $0.28 per share. The new dividend will be paid on March 30, 2023, to shareholders on record by the close of business on March 17, 2023. This increase reflects the company's commitment to returning value to its shareholders while maintaining its growth strategy.

CSG (NASDAQ: CSGS) announced strong financial results for 2022, with a total revenue of $1.09 billion, reflecting a 4.1% increase year-over-year. The fourth quarter revenue reached $289.9 million, a 5.4% rise from the previous year. GAAP operating income was $78.7 million for the year, a decline of 36.6% due to restructuring charges. Shareholders benefited from over $120 million in returns, including a 6% dividend increase for 2023, marking the 10th consecutive year of payout growth. CSG anticipates revenue growth to accelerate in 2023, projecting $1.13 billion to $1.17 billion in revenue and adjusted operating margins between 16.5% and 17.0%.

CSG (NASDAQ: CSGS) is hosting a conference call on February 1, 2023, at 5:00 p.m. ET to discuss the fourth quarter and year-end earnings results for 2022. The call will be led by CSG's president and CEO Brian Shepherd along with CFO Hai Tran. Investors can join by calling 1-888-412-4131 and using passcode 2327393. CSG provides customer experience, billing, and payment solutions, helping businesses enhance user engagement and profitability.

CSG® (NASDAQ: CSGS) has declared a quarterly cash dividend of $0.265 per share, scheduled for payment on Sept. 29, 2022. Shareholders must be on record by the close of business on Sept. 16, 2022. The company specializes in customer engagement, revenue management, and payment solutions, serving over 900 customers in 120 countries. With 5,000 employees across more than 20 countries, CSG aims to enhance customer experiences through its innovative technology and services.