Customers Bancorp, Inc. reports developments tied to its role as the bank holding company for Customers Bank, a regulated banking subsidiary serving commercial, corporate and consumer clients. Recurring updates include quarterly earnings, deposit growth, credit quality, capital ratios, securities portfolio positioning and common stock repurchase activity.
Company news also covers Customers Bank's lending and banking services, including C&I, commercial real estate, residential and personal lending, fund finance, venture banking, healthcare, mortgage finance, equipment finance, payments, treasury, title and escrow services. Other recurring themes include technology-enabled banking partnerships, customer-service operating initiatives, executive appointments, governance matters and industry recognition.
Customers Bank, a subsidiary of Customers Bancorp (CUBI), was named a 2026 Innovative Bank Leader by FedFis in partnership with Bankers Helping Bankers. FedFis selected 107 institutions from more than 4,261 U.S. banks with less than $30 billion in assets. Selection uses its proprietary Innovation Score, measuring financial performance, technology adoption and execution relative to peers within each asset class. Banks do not apply or pay for consideration.
Customers Bancorp (CUBI) announced that subsidiary Customers Bank has been named to the inaugural 2026 Forbes list of the World’s Top Performing Banks. The recognition is based on a standardized KPI framework developed by Forbes and Statista covering profitability, growth and earnings quality, capital and funding resilience, and asset quality and efficiency.
The list includes the top 500 banks from 88 countries. Customers Bancorp reports that Customers Bank has nearly $27 billion in assets, placing it among the 80 largest U.S. bank holding companies. The bank also highlights prior accolades, including six consecutive years (2021–2026) as a Top Performing Bank by American Banker, the #1 ranking in 2024 among midsize banks, and a Net Promoter Score of 81 versus an industry average of 41.
Customers Bancorp (NYSE:CUBI) reported Q2 2026 net income available to common shareholders of $71.6 million, or $2.05 per diluted share, with ROAA of 1.13% and ROCE of 13.22%. Core earnings were $71.5 million, also $2.05 per share.
Total loans reached a record $18.0 billion, up 3.4% sequentially and 16.8% year-over-year, while deposits hit a record $21.7 billion, up 0.6% quarter-over-quarter and 14.5% year-over-year; non-interest bearing deposits were $6.9 billion, 31.8% of total. Net interest income was $193.4 million, up 9% year-over-year, and the efficiency ratio improved to 50.55%. Asset quality metrics included non-performing loans at 0.31% of total loans and a $164 million allowance. Tangible common equity rose to $2.2 billion and TCE/TA to 8.3%, with book value per share at $65.31. The company highlighted AI-driven process gains and its cubiX payments network surpassing $5 trillion in cumulative transaction volume, and reaffirmed full-year 2026 guidance.
Customers Bancorp (NYSE:CUBI) will host a live webcast at 9:00 AM EST on Friday, July 24, 2026, to discuss earnings for the three months ending June 30, 2026. The event will be led by President & CEO Sam Sidhu and CFO Mark McCollom.
The live audio webcast, presentation slides and earnings press release will be available via the Customers Bank Investors webpage, with the Q2 2026 earnings release issued after market close on Thursday, July 23, 2026. An archived version of the webcast will be accessible about two hours after the live event. Customers Bancorp reports nearly $26 billion in assets and has been recognized as a Top 10 Performing Bank by American Banker for 2021–2025 and ranked No. 45 on the 2026 Forbes Best Banks list.
Customers Bank (NYSE:CUBI), a nearly $26 billion-asset subsidiary of Customers Bancorp, has integrated its banking services with Qualia Shield, an AI-powered wire fraud prevention solution for title and escrow professionals.
The integration enables end-to-end wire origination and receipt directly within Qualia, aiming to improve efficiency and security in real estate closings.
Customers Bank (NYSE:CUBI), a $25.9 billion asset bank, was named to Business Insider's America's High Growth Companies 2026 list, recognizing 500 top U.S. firms for rapid, profitable, financially healthy expansion.
Over five years, it reports annual growth of 15% revenue, 20% Core EPS, and 16% tangible book value per share, plus strong capital, liquidity, and credit performance. Recent honors also include American Banker's No. 1 top-performing midsize bank 2024, Forbes' 2025 Best Banks No. 72, and Inc.'s 2024 Best in Business in Financial Services.
Customers Bank (NYSE:CUBI) announced a strategic collaboration with ElevenLabs to deploy AI-powered voice and chat agents across customer and employee experiences.
The bank, a nearly $26 billion-asset subsidiary of Customers Bancorp, aims to provide 24/7 intelligent support while preserving its high-touch service model and speeding response times.
Customers Bank (NYSE:CUBI) has been named to American Banker’s 2026 “Best Places to Work in Financial Technology” list. The recognition follows a two-part evaluation of workplace policies and anonymous employee surveys.
The bank reports that 75% of team members hold AI licenses and its cubiX instant payments platform processed about $500 billion in Q1 2026. Parent Customers Bancorp has nearly $26 billion in assets and has received multiple national performance accolades.
Customers Bank (NYSE: CUBI) announced a multiyear strategic collaboration with OpenAI to deploy AI across commercial banking operations, aiming to become one of the first AI-enabled regional banks in the U.S.
The Bank reports nearly $26 billion in assets, 75% of staff using OpenAI tools, and plans production AI across lending, deposits, and payments (cubiX).
Customers Bancorp (NYSE:CUBI) reported Q1 2026 net income available to common shareholders of $69.7 million ($1.97 diluted EPS) and core earnings of $69.4 million ($1.97 diluted EPS). ROAA was 1.13% and ROCE 13.16%. Total deposits rose to $21.6 billion (+3.9% QoQ, +14.0% YoY) and loans held for investment were $17.4 billion (+3.7% QoQ, +15.3% YoY). Efficiency ratio improved to 49.68% and nonperforming assets remained low at 0.29% of assets.